(telecommuting okay) or DC metro area

Kelly Wilcox
8045 Newell St. Condominium 519, Silver Spring, MD  20910
[Send email using form at bottom]
Phone:  [Send email to request phone number] 37-0800

Professional Summary
•	Extensive experience in the areas of coordination, training, and end-user
support 
•	2.5 years SharePoint 2007 Customization, and support (configuration,
administration and application specialist primarily at the Content Management,
Central Administration, and Shared Service Provider levels)
•	5+ years of web based and in-house training 
•	7+ years of proven knowledge and development of most XP applications 
•	Adapt quickly to customized industry specific software  
Technical Skills  
IS (Information Systems) Liaison Certified 2000, WINDOWS XP- Outlook, Visio, MS
Word, Publisher, PowerPoint, Access, Excel, Quick Books, Managerύs Tool Kit,
Lotus Notes, RIO, SAMETIME, PeopleSoft, SAP, MS Project, SharePoint 2003,
WinHelp, Encore, MOSS SharePoint 2007  
 
PROFESSIONAL EXPERIENCE  
Comsys- Consultant, American Red Cross    Feb 2007 - Present 
SharePoint Administrator / Program Analyst 
(March 2008, American Red Cross, headquartered in DC announced a Billion Dollar
mandated re-org due to a $200M deficit, which affected thousands of employees,
and contractors) 
•	Setup and provided end-user support of MOSS 2007. 
•	Created web-based document libraries, multiple resource calendars, and
workflows. 
•	Provide mentoring and training to systems administrators on various functions
of SharePoint 2007. 
•	Provide troubleshooting support to system engineers. 
•	Customized SharePoint using templates, style sheets, web parts and
interfaces.
•	Designed (11) SharePoint websites within Portal. 
•	Recommend process changes to improve quality of service delivery and
management.
•	Lead (10) database administrators through the migration processes of
SharePoint 2003 to 2007. 
•	Responsible for processing off boarding and new hire procedures within the
BioArch Program. 
•	Set up Orientation. 
•	Work closely with the Project and Work Stream Managers in tracking employees.
progress in completing FDA regulated training courses. 
•	Rebuilt 18 Visio Org Charts.  
Merrill Lynch Capital,       May 2006 - Feb 2007  
Business Manager 
•	Managed calendar for Managing Director and five Directors at the satellite
office Merrill Lynch Capital, a leading Healthcare financial investment lending
and advisory firm
•	Created travel itineraries and prepared expense reports 
•	Coordinated new- hire orientation 
•	Provided Weekly Activity Report, Executive Action Plan, Meeting Minutes, and
other special projects as required 
•	Created and developed PowerPoint presentations 
•	Managed office reception area, mail, and phone systems 
•	Negotiated with vendors regarding purchasing office equipment and furniture 
•	Maintained office supplies to include urgent requests, business cards,
stationary, etc.
•	Reconciled receipts of Healthcare Finance Procurement purchases 
•	Coordinated weekly office lunches and event planning  
OPNET Technologies      Oct 2005 - May 2006  
Marketing & Events Associate 
•	Coordinated the annual Conference Events, weekly webinars, and monthly
In-House Seminars at OPNET Technologies, a leading provider of intelligent
management software for networks and applications.
•	Provided executive operation support to Vice President of Marketing and
Business Development 
•	Managed Vice Presidentύs calendar and handled extensive international travel
(UK and Japan). 
•	Planned the Board meetings (conference room, web-ex, catering). 
•	Created PowerPoint presentations. 
•	Prepared expense reports, processed invoices, created and tracked purchase
orders.
•	Maintained and updated marketing budget. 
•	Maintained electronic filing database of official agreements, contracts,
brochures, magazine ads, articles, press clippings, and premiums. 
•	Corresponded with the General Counsel within the legal department regarding
final updates and edits to binding contracts and editorials.  
Envisionary Technology        Oct 2003 - Aug 2005  
Project Manager / Software Trainer 
•	Introduced a new project within Envisionary, a non-profit computer
certification school.
•	Presented biweekly seminars to potential clients to encourage them to enroll
in a federal funding program that rewarded funds to obtain computer
certifications. 
•	Developed, maintained, and updated all written materials required by the
project, including training manuals, flow charts and progress reports. 
•	Trained and met with clients regularly providing aid in completing the
program. 
•	Enrolled clients that completed program into a suitable computer class. 
•	Used MS Project to keep track of program and progress of clients. 
•	Software Trainer 
•	SharePoint 2003 super-user: Completed several training sessions on navigating
the SharePoint software to include:  
- Establishing document libraries  
- Creating and uploading documents  
- Creating shared files  
- Editing and version control in SharePoint  
John Deere, Cary, NC         Mar 1998 Sept 2003  
Business Development & Marketing Executive Assistant 
EDUCATION:  
1993-1996 North Carolina Agricultural and Technical State University - emphasis
in Business Administration