Brenda Leigh Galvin	590 Sonoma Ln
[Send email using form at bottom]      Prince Frederick, MD  20678

                 240-882-1029  

SUMMARY

Dedicated professional with over 16 years experience in the work force with an
extensive background in managing relationships with the public.  I am trained in
Microsoft Office applications.  I am a multi-tasked individual with the ability
to communicate, educate and solve problems. Most notable, is my timelines,
dependability, and strong organizational skills. 
        
WORK EXPERIENCE

Tax Preparer; H&R Block, 1/97-4/08
Prepared personal and business tax returns 
-Interviewed clients
-Gathered information for Federal and State tax returns  
-Mailed in or electronically filled tax returns

Manager; Ledo Pizza, 9/00-Present
Assisted in running the restaurant while managing employees 
-Developed employee schedules 
-Assisted with the biweekly food order
-Trained all the new employees 
-Supervised 7 employees
- Processed daily receipt and made external deposits

Payroll Processor; Professional Automated Services, Inc., 11/99-9/00
Processed payroll for 100 companies
-Required to meet payroll deadlines and tax deadlines
-Answer questions regarding client’s payroll
-Processed all quarterly and year end reports 
           
Administrative Assistant; NYLCare Health Plans, 3/97-5/99
Provided clerical support to the Quality Assurance department
- Maintained department logs
- Provided support for the Quality Assurance Department including the   field
staff 
- Developed and/or produced system reports/queries
- Verified, analyzed, and maintained data in support of credentialing   status
and provider applications
- Provided telephone education to internal customers
- Mailed and maintained supplies
- Supported the Director of Quality Assurance

EDUCATION

1996 Graduate of Fleet Business School, Annapolis, Maryland	
1994 Graduate of Frederick Douglass High School, Upper Marlboro, Maryland