CONTACT INFO
Patricia Isby
10 meadow run ct.
Sparks Glencoe, Maryland 21152
US E [Send email using form at bottom]
P [Send email to request phone number] 72-2547
OBJECTIVE
To obtain an employment position within a well established company, where I can
utilize my skills and knowledge.
WORK EXPERIENCE
Dates Employed Job Title Company
5/2004 - Present Customer Service Associate Lowe's
2225 otay lakes road/Ca
Followed all procedures for cash, credit cards, gift cards, checks and split
payment sales. Answer phone calls and conveyed message. Handled customers
accounts,
Provide the customer with the requested information or assistance concerning the
services provided by the agency, institution, or unit, or direct this request to
those who can provide the service. Responsibilities include operating various
types of telephone or communications equipment, including , communications
consoles and telefax machines; issuing equipment, supplies, truck rentals or
other materials; processing applications for credit, serving as a cashier.
Ability is required to work with customers; to gather data and facts; to keep
records; and to communicate effectively, both orally and in writing. Making
copies of every transactions and invoices for customers and the store as well.
4/2002 - 5/2004 Cashier Home Depot
El Centro/CA
Received cash from customers and employees in payment for goods or services,
and recorded amounts received. Computed bills, itemized lists and tickets showing
amount due, using adding machine or cash register. Made change, cashed checks and
issued receipts and tickets to customers. Recorded amounts received an prepared
reports of transactions. Read and recorded totals shown on cash register tape and
verified against cash on hand. Gave cash refunds. Issued credit memorandums to
customers for returned merchandise. Operated cash register with peripheral
electronic data processing equipment, for bar coding. Consistently met or
exceeded store goals. Executed daily operations of a cashier. Maintained high
standards of excellence. And Expedited communication between upper level
management and general personnel.
9/2001 - 9/2002 Americorps Member Imperial County Office of Education
El Centro/CA
Utilized teaching skills to assist teaching staff. Prepared lesson plan in
assigned areas and submitted outline to teacher for review. Prepared,
administered and graded examinations. Assisted students, individually and in
groups, with lesson assignments to present and reinforce learning concepts.
Maintained close personal contact with Teacher. Demonstrated effective leadership
and encouraged team concepts. Demonstrated effective presentation skills. And
maintained high standards of excellence.
9/1999 - 11/2000 Asset Protection Officer Safeguard Security
San Diego/CA
Planned and established procedures, reported incidents and followed security
measures to protect property. Guarded industrial and commercial properties
against fire, theft, vandalism and illegal entries. Patrolled, periodically,
buildings and grounds of industrial plant and commercial establishment, docks,
logging camp areas and work sites. Examined doors, windows and gates to ensure
that they were secure. Watched for and reported irregularities, such as fire
hazards, leaking water pipes and security doors left unlocked. Observed departing
personnel to guard against the theft of company property. Maintained high
standards of excellence. Recorded data, such as property damage, unusual
occurrences and the malfunctioning of machinery and equipment. Assisted
subordinates and supervisors in identifying and resolving problems. Established a
successful daily activity record. And expedited communication between upper level
management and general personnel.
8/1996 - 5/1999 General Store Manager Subway Sandwiches
El Centro/CA
Engaged in selling specific line of food merchandise base on companies select
brand. Supervised and evaluated employees performance and ensured complaints or
inquires were solved. Planned and prepared work schedules and delegated
assignments, locked and secured store. Formulated pricing policies on merchandise
according to requirements for profitability of store operation. Took inventory,
reconciled cash with receipts, kept operating records and prepared daily record
of transactions for accountant. Interviewed, hired, and trained employees,
processed payroll, bank deposits and counted money.
EDUCATION
Dates Attended School Degree Location
1/2007 - 2/2009 California College of San Diego Bachelor's Degree
San Diego - CA - US
6/1992 - 6/1994 San Diego Job Corps Vocational
Imperial Beach - CA - US
9/1986 - 6/1990 Central Union High High School or equivalent
El Centro - CA - US
SKILLS
Skill Name Skill Level Last Used/Experience
Acts with Integrity Expert Currently used / 20 years
Attention to Detail Expert Currently used / 20 years
Communicates Effectively Expert Currently used / 20 years
Customer Driven Expert Currently used / 10 years
Demonstrates Inclusion Expert Currently used / 20 years
Gets Things Done Expert Currently used / 20 years
Good Leadership Skills Expert Currently used / 10 years
Ground-Engaged Expert Currently used / 20 years
Numerical Reasoning Expert Currently used / 15 years
Promotes Teamwork Expert Currently used / 10 years
Punctuality/ Dependability Expert Currently used / 25 years
Self-Development Expert Currently used / 20 years
Stress Tolerance Expert Currently used / 20 years
LANGUAGES
Languages Proficiency Level
English Fluent - Full Knowledge
REFERENCES
Reference Name: Chinetta Dorsey
Reference Company Brawley Regional Hospital
Reference Title LVN
Phone (619) 593-0736
Email
Type Personal
Reference Name: Melissa Gestelum
Reference Company Subway
Reference Title Manager
Phone (760) 353-5310
Email
Type Professional
Reference Name: Nima J. Golchane
Reference Company Worldpac
Reference Title Receiving Clerk
Phone (619) 876-2454
Email juliengolchane@yahoo.com
Type Professional
ADDITIONAL INFO
In the past, my confidence and goal direction have been an asset in performing
my duties. In addition, I have been evaluated to have an analytical mind, which
should be an asset to your company.
|
