Paula Whittington
Voice Message: [Send email to request phone number] 04-7613 Alt Phone: (202)-487-8252
Email:
OBJECTIVE:
Seeking a challenging position in a growth-oriented organization which offers
diverse job responsibilities; whereas my experience in Administrative, Training /
HR Professional Development, Adult Education Training, Technology Proficiency,
and Customer Service skills can serve as an added value to the organization.
EXPERTISE CONSISTS OF:
Effectual communicator and trainer
Provide training on in-house government/ priority owned and commercial
software.
Demonstrative Workforce Adult Education Development and Career Training
15+ years of company-led training in professional career development,
Application Trainer, general office management and Community Training Centers
Workforce Initiative programs
Managing and evaluated office personnel
Providing necessary improvement features regarding job performing
skillfulness with essential quality assertion maintenance.
Coordinating with case workers and job agencies to ensure job readiness
placements for clients
Trained 3000+ professionals and software instructors, increasing their
efficiency using computers to improve and enhance overall job performance
Interacting With Various Levels Of Military Personnel
Administrative Office Skills
Created Slide Presentation Media for Meetings and Seminars
Formulated and performed various training/ user subject Curriculum
Development
Participated in federal and state employees users computer program migration
Have exceptional HR developmental Management skills
Have astonishing troubleshooting capacity
Took on, skilled and counseled range of recruiters as well as support staffs
and set needed evaluation reports.
Coordinate with case workers, staff, clients, and Department of Education
Representatives successfully regarding program at intervals and program
completion.
Created a follow-up database and survey tool to evaluate client 's progress
six months after program completion.
DESIRED OCCUPATION: Administrative Assistant
Project Assistant/ Coordinator
HR-Training Developer/Analyst
Job Development Specialists
Database Developer
Computer Specialists
Adult Literacy, Remedial Education, and GED Instructors
Children 's Creative Arts / Technology Instructor
PERFORMANCE Adult Education (AED), Curriculum Dev. Design (CDM),
METHODOLOGY: Plan Do Study Act (PDSA)/PDSA/PDCA and Six Sigma (DMAIC)
Networking / Desktop: MS 2007 (Migration Lev. 2), Microsoft Office; Word, Works,
Outlook, Excel, Access, PowerPoint, Publisher, and Windows XP, (Intermediated and
Advance) HTML, Dream weaver, Lotus, ACT, Word-Perfect, Photo Express, Adobe, PDF,
Front Page, Internet Explorer, MS Photo Editor, MS Project, NT, 95, ME, 98, 2000,
XP, 0S2, MAC, and Laptops
HOSPITAL/RESIDENT COMPUTER SYSTEMS:
E*Value is a residency management system
AMION comprehensive Hospital scheduling tool
RELATED EXPERIENCE:
Employer: Howard University Hospital
Title: Graduate Medical Education Assistant Officer/ Coordinator
Location: Washington, DC
Duration: 04/2007 - 07/2009
Job Duties:
Responsibilities
Oversee/Reviewed department Institutional Contracts; and Program Letters of
Agreements
Authorized to handle confidential and sensitive materials
Implemented changes in existing Database Track systems
Coordination of academic screening of clients and class curricula,
instructors, materials and testing
Develop Program Coordinators Training Material for users
Provided instruction to House staff regarding risk-related topics
Created and implemented various Policies
Liaison with Risk Mgmt. Dept and Office of General Council
Ensured all programs accreditation are up to date
Assisted staff with computer training requirements
Liaison with the HUH Chairs, Program Directors and Hospital Institutional
Leaders
Developed, evaluated and maintained ACGME internal/external communication
Ensured appropriate funding for Housestaff Ceremony Budget
Supervised Evaluated, thirteen (13) Residency Coordinators
Developed Residency Coordinators Stand Operational Procedure (SOP),
curricula, and Job Performance and Descriptions
Supervised Residency Coordinators TAGME Credentialing; Mandatory meetings;
annual evaluations, remediation, Leave of Absences, FMLA and terminations
Collaborated with affiliated hospitals on Housestaff quality of care issues
Monitored ACGME WebADS and downloaded pertinent information
Recorded Minutes for Related Committees
Implemented Website Support; and Manual updates
Organized Core Lectures
Generated programs monthly duty hour compliance reports
Orchestrate Compliance for NPI Numbers; DEA Numbers; DC Health Licensure;
Procedure of Delineation Reports; i.e. GME Website Support, E*Value, ACGME, ERAS,
NRMP, and AMION support User Group software.
Administered Programs Preliminary and Internal Review process
Assisted with a variety of administrative projects.
Prepared Certificates of Post-Graduate Training (CPGT)
Maintained effective working relationship with programs directors and
various hospitals staff.
Assisted Finance dept. with Bills regarding Affiliated Hospitals
Administer in-house and out-going correspondence, reports and memos
Assist staff with ongoing and monthly projects
Oversee Residency Meal Stipend/ Reimbursement program
Employer: Heery International Inc.
Title: HR/ Training Dev. Asst
Location: Washington, DC
Duration: 07/2003 - 02/2007
Job Duties:
Report licensed professionals "Business Development/ Educational Credits" to
assure licenses and accreditations were kept up-to-date, i.e. Risk Management,
Leadership in Energy and Environment Design (LEED), Certified Construction
Manager (CCM)
Worked with upper H.R. managers
Coordinated, Planned, and scheduled staff training agenda
Coordinated Architecture and staff Red-Vector online certificate courses
Reported licensed professionals "Business Development/ Educational Credits"
to assured licenses were kept up-to-date
Created Learning Database; and Maintained 100% accountability for more than
900 + personnel training records
Analyzed, tested and rewrote program documentation to increase user friendly
processing and program efficiency
Provided problem solving/solutions, low to moderate-level analytics and/or
summarization of information on an as-needed basis
Editor of several in-house HR news letters /announcements; and program
learning objectives
Supervised several Continuing Education Training Programs with various
educational institutions
Designed and created new personnel training program policies, office
application forms and surveys
Supervised maintenance and Updated personnel files to document professional
certification / accreditation actions
Posted information regarding training programs
Updated classified HR regional training database data (linked to Oracle 9)
Recorded financial training reports for Regional Conference programs and
seminars event.
Generated MS Access, MS Excel and MS Word detailed development reports
Interacted with clients, analyzing needs, and recommending solutions
Updated and maintained documentation for user online applications.
Communicate effectively with a diversity of individuals at all
organizational levels.
Served as the first and second point of contact for all inquiries related to
workshop and Interviewed training candidates
Tracked and reported the status and progress of each inquiry and project
from inception to completion.
Processed Expense data using Excel spreadsheets to Tracked / Reviewed Budget
stability and consumption
Coordinated with the Finance Department regarding invoiced payments
Prepared and maintained training calendars for six regions within the
company (training held within six months increments per region)
Prepared monthly reports; and analyzed overall training evaluations
Solved coding problems by reviewing manuals, interpreting error messages,
and/or consulting with technical experts
Coordinated key arrangements for workshops; and consulting services
Conducted final review and Quality Assurance approval of reports prior to
final delivery
Provided administrative support
Employer: United States Dept Agricultural
Title: Program Analyst
Location: Washington, DC
Duration: 12/2003 - 05/2004 (Contract- E)
Job Duties:
Created, generated and extracted reports and data using the in-house USDA
Procurement Operation Division (POD) database, which contain contractor and
vendor information.
Applied problem solving techniques and skills such as research, analyze, and
evaluate.
Performed special task as assigned by Deputy Director and Chief Procurement
Contractor.
Communicated effectively orally and in writing.
Created user curriculum and end-user training guides.
Examined and evaluated data, and presented alternative actions related to
the supporting staff effectively.
Administered Federal Procurement Data System (FPDS-NG) Systems Admin and
Help Desk point of contact, trained the clerical staff and USDA Contractors
Officers on how to process, summarize, and correlate information on transactions
such as the product or service purchased, the dollar amount, the contractor's
name and address, whether the award was competitive or not, where the item was
manufactured or the service was performed on actions exceeding $25,000 and
summaries of procurements under $25,000 each.
Note: Federal Procurement Data System (FPDS-NG) is an overall Congressional
Finance database.
Designed Oracle Discover 3.1 database Queries to gain information from
legacy database.
Employer: C |