Résumé
John B. Reigeluth
33 Malingwood Lane, PO Box 2779
Kennenbunkport, Maine  04046-2779
 [Send email to request phone number] 67-3840

Objective:
To increase organizations’ return on investment by providing innovative IT
solutions that meet business needs more efficiently.

Core Competencies:
•Software Lifecycle:  project management, enterprise architecture, requirements
gathering, analysis, object-oriented and structured design, database design,
implementation, deployment, and application migration.
•Customer Service:  large account team leader, customer support, and sales
support.
•Communication:  excellent written and verbal communication skills.
•Languages:  expert in Cognos PowerHouse, COBOL, FORTRAN, and other 3GL
languages; average in Ingres 4GL, Visual Basic and MS Access; beginner in Java.
•Hardware Environments:  expert in OpenVMS and MPEix; above average in MS Office
applications; average in UNIX (AIX and ULTRIX), AS/400 and Windows.

Experience:

Senior Systems Analyst	Kewill Americas	08/2001 – 09/2008
Team Leader		44 Franklin Street, Nashua, NH  03064
•Designed and led implementation of three successful adjuct applications to
Kewill’s core application Alliance:  
-BreakBulk: handles consolidated shipments including full accounting and
profitability analysis; 
-SuperQuick: streamlines Customs Entry processing through the use of intelligent
defaults and a simplified user interface; and 
-Foreign Trade Zone: handles all requirements of the US Customs e-214
processing.  
•Completed numerous smaller projects to enhance Alliance to better meet the
particular requirements of a number of Kewll’s clients.
•Led a small team of programmers and support analysts responsible for two of
Kewill’s major clients and filled the customer relations and systems analyst
roles. 

Principal		Waypoint Consulting, Inc.	1986 - 2001
			PO Box 2779, Kennebunkport, ME  04046
Provided services to numerous clients resulting in a better return on their IT
investment. Services included enterprise architecture, strategic planning and the
design, development and implementation of custom software, providing improved
management information and efficiency of the user interface. Development projects
were completed using an iterative or agile methodology to ensure that goals were
met on time and on budget.
Clients and projects completed included:
•Tradepoint Systems, LLC:  numerous projects involving responsibility for
business process re-engineering, analysis, design, delivery, and budgets.
•Celestica New England, Inc. (formerly Hewlett-Packard):  design and
implementation of a bi-directional EDI interface to the Purchasing module of
their MRP system.
•Symmetrix, Inc:  requirements gathering and object-oriented analysis for a new
health care information system.
•ASA International, Ltd:  requirements gathering and analysis for the next
generation Alliance Freight Forwarding System.
•ASA International, Ltd:  requirements gathering, structured analysis, design
and implementation of the new Alliance Breakbulk product.
•Detroit Edison:  design and development of the Radiation Protection Management
System.
•Critical Care America:  designed and developed the Billing and A/R portion of
the EOS Project.
•Digital Equipment Corporation:  sales support services for HP 3000 migration
opportunities working with customers such as DuPont, Monsanto, Boeing, SOHIO,
Coors, Schering-Plough, 3M, General Mills, ARGO Systems, Eaton Corp., and
Lockheed.
•Index Group:  designed a Corporate Information Architecture and a Marketing
Information System.
•McBer and Company:  designed and implemented a mission critical client and
course tracking system.
•Gerber Alley and Company:  technical consultant on the migration to new
hardware of their product The Alternative.
•Original Incentives:  designed and implemented the customer service and daily
update portions of the software to support Sheraton Club International.

Senior Software Advisor		Cognos Corporation	1984 - 1986
Mgr, National Technical Svcs	2 Corporate Place I-95
				Peabody, MA  01960
•Developed and delivered educational courses to improve PowerHouse 4GL technical
proficiency for both Cognos employees and Independent Software Developers. 
•Designed and developed internal software systems for use by National Field
Marketing.
•Designed, supervised the construction, and managed the Eastern Technical Center
which provides PowerHouse 4GL technical support and training for Cognos employees
and customers. 
•Served as the U.S. National point of focus for PowerHouse 4GL technical issues.

•Responsible for the support of the US Field organization in critical pre- and
post-sales situations including sales efforts for major new accounts and existing
customer 'hot sites.'

Prior to 1984
•Data Processing Manager, the City of Lewiston, Maine:  selected and acquired
new hardware through a formalized RFP and evaluation process; improved the
efficiency of the data processing function.
•Data Processing Manager, Shape, Inc.: selected and acquired new hardware
through a formalized RFP and evaluation process; designed, developed and
implemented integrated multi-company, multi-division and multi-location systems
covering G/L, A/R, A/P, Sales Orders, Purchase Orders, Shipping, Receiving,
Inventory, BOM and MRP; designed and developed a real-time shop floor data
collection system.

Education:

Management Development Program from Bentley College, Waltham, Massachusetts,
Summer, 2002

Bachelor of Science in Applied Science from Miami University, Oxford, Ohio
Major: Systems Analysis. Minor: Economic Geography.
Graduated in three years with Honors in Systems Analysis and a 3.47 grade point
average.