3830 Hipp st. Dearborn, Mi. 48126	Phone 734-558-3305                            
        [Send email using form at bottom]
	
Charlotte Wright
Objective	To obtain a Telecommuting Customer Service position, so I can provide
excellent Customer Care and follow through to maintain happy and loyal customers
for your business.

Work experience	2006-Current                          Comcast                   
                       Plymouth, MI
Call Center- Customer Account Executive
• High call volumes (average 60 per 8 hr day)
• Troubleshooting, problem solving
• Extremely fast paced 
• Sales, Retention and Customer Service
• Use of multiple databases and internet sources.

2005-2006                     Saturn of  Southgate                            
Southgate, MI
Sales Consultant
• Selling, closing new and used automobile sales.
• Experience using Reynolds system
• GM Certified 
• Filing, faxing and copying
• Volume sales calls

2005                           Telegraph Chrysler Jeep                          
  Taylor , MI
Sales Consultant
• Selling, closing new and used automobile sales.
• Experience using Reynolds system
• Chrysler bronze certified sales consultant.
• Filing, faxing and copying
• Volume sales calls

2003-2005            Three Nicks Scoreboard Bar and Grill          Allen Park,
MI
Manager / Bartender
• Opening and preparing / Closing out daily business.
• Customer Relations.
• Sales and Promotions.
• Distribution of payroll.
• Accountable for shift revenue receipts.
• Arming and disarming Security System.


1996-2002                        Ledin Photo and Video                        
Allen Park, MI 
Production Assistant
• Equipment set-up and tear down.
• Video editing. 
• Videography and photography
• Customer Relations and Sales.






Education	
2006                             University of Phoenix
Pursuit of Associates Degree

1996                           International School of Masonry                  
 Warren, MI
Certified in Brick and Masonry 
• Completed over 700 training hours. 
• Subjects of special interest: Slate and Stone design and construction.

1991- 1995                      Our Lady of Mt. Carmel      	Wyandotte, MI
High School / Diploma
• 3.75 High School Career Grade Point Average. 
• Subjects of special interest: Mathematics, Science Exposition Winner.

Interests and activities	
• Future goals include:
• Furthering Education and planning for sons’ education. 
• Future to Telecommute from home.