HEATHER RAE PETERSON-SEEBERGER

128 Lamson Lane, Battle Creek, MI  49014
269-962-8997

Objective:
	Administrative Position

Education:
	Bachelor of Science, Elementary Education	 	In progress
	The Robert B. Miller College, Battle Creek, MI

	Bachelor of Business Administration	            		December 1995
	Western Michigan University, Kalamazoo, MI  

Experience:

	WSI Educational Staffing                                        		 2006-
Present
Substitute Teacher
1.	Provide all duties of the full-time teacher 
for grades K-12
State Farm Insurance Companies				 1997-2005
Auto Underwriting Team Leader
2.	Analyzed and Approved or Denied Insurance Risks
3.	Provided Leadership, Guidance, and Signature approval to assigned
underwriting team members
4.	Handled Formal Complaints and provided Customer Service to Independent
Insurance Agents, Staff Members, and Customers
5.	Provided training to Agents and Staff  Members
6.	Interpreted and Explained Michigan Insurance Laws
7.	Helped to train team members on new computer systems as the Systems Liaison

State Farm Insurance Companies				 1996-1997
Health Claim Examiner
1.	Analyzed and Approved or Denied Disability Insurance payments
2.	Worked with outside Claim Team to Investigate Disability Claims
3.	Responsible for making contact with assigned Disability Claimants and
continue until payment is made

Community Service:

National PTA 
President Sonoma Elementary					

Wattles Park Men’s Club, Battle Creek Michigan
   	Coach Youth Soccer League