Upasana Sharma
Email: [Send email using form at bottom],
Ph. 586-201-7492
Objective
A highly motivated and team oriented Software Quality Assurance (SQA) engineer
seeking a challenging position in field SQA testing. I have over five years of
experience in SQA testing in diverse industries ranging healthcare, financial
services to logistics. I would like to leverage my excellent communication,
interpersonal and analytical skills to effectively tackle challenges faced in
field of SQA testing.
Summary
3 years of professional IT experience in Quality Assurance testing and
Application Development using Java, C++ and Shell scripting.
Experienced in various applications including Client/Server, Web based, and
Windows applications using both Manual and Automated testing tools.
Extensive experience in Manual and Automated testing of both Windows and Unix
based applications.
Proficient in analyzing Functional/ Business requirements, specifications and
documents, Risk Assessment and Change Control Requests.
Expert in preparing test plans, test scripts, test matrix and test cases for
manual and automated testing.
Experience in diverse industries such as healthcare, legal, logistics and
financial.
Excellent professional skills as a team lead and as a QA Analyst.
Technical Expertise
Testing Tools: SilkTest, WinRunner, LoadRunner, TestDirector, Quick Test Pro.,
Rational Robot,ClearQuest.
Operating Systems: Windows XP, UNIX, LINUX
Programming Languages: JAVA 2, C++, TSL, Unix and Perl Scripting
Databases: Oracle 8i/9i, MS SQL Server 2000, MS Access 2000
Web Technologies: HTML, XML, JavaScript, Perl, CGI, C#,
Professional Qualification
MS Computer Engineering, Wayne State University, Detroit, Michigan (08/2002)
BS Computer Science and Engineering from Thapar Institute of Engineering &
Technology, Patiala, India (05/1998)
Work Experience
Senior QA Analyst, Metavante Ann Arbor, MI
April 2008-present
Business ebanking- Business ebanking is an application developed by Metavante
for small businesses that allows customers to do transactions and view pending
transactions and generate reports. It allows customers to perform transfers, make
payments and check their account balances.
Role and Responsibilities
Developed test plans, test scenarios and test cases based on functional,
technical and end customer specifications.
Created automated test scripts using SilkTest
Running the scripts for each build and performing the regression testing.
Performed smoke testing to ensure proper deployment of application in
production.
Identifying and Logging defects in Support track.
Running queries using SQL Plus.
Environment: SilkTest 7.5,SQL Plus, Support Track Oracle,Microsoft.NET frame
work ,C#,Asp.net.
QA Analyst, Blue Cross Blue Shield of Michigan, MI, Sep2007 Mar 2008
QA Analyst, Blue Cross Blue Shield of Michigan, MI, Sep2006 Nov
2006
Project BHC-Blue Health Connection wellness solution was developed by BCBSM to
promote better health outcomes through the use of health promotion resources,
coaching, on-line features member incentives and empowerment. The project
involves partnering with GHS to provide incentive management. Multiple Health
risk assessments will be part of this program and using existing BHC content with
additional features as reward points and also providing the member with Single
sign on.
Project eQuoting-The web Application eQuoting was developed for insurance agents
and Managing agents and internal users to create a Quote and modify it perform
search on existing companies .It allowed the agents to create a proposal for
customer companies based on the number of employees and health insurance plans
and generate rates .The proposal can be marked as sold and withdrawn and
expired.
Role and Responsibilities
Developed test plans, test scenarios and test metrics reports based on
functional, technical and end customer specifications.
Coordinated with developers, tech lead and business analyst in ensuring
completeness of all test scenarios.
Created test grid from use cases and SAD having UML diagrams.
Created RTM. Also created and ran queries using Ms Access.
Identified and gathered test data.
Identified, logged and resolved defects using IBM Rational ClearQuest.
Performed analysis of test results.
Analyzed and recovered from test failures and coordinated defect resolution
with development team.
Performed System Integration testing and facilitated User Acceptance Testing.
Performed smoke testing to ensure proper deployment of application in
production
.
Environment: Rational Robot, ClearQuest, Ms Access, Windows XP, Oracle, DB2,
UNIX, WebSphere, Java, XML, Servlets, JavaScript, SQL, Ms Excel, UML Diagrams.
QA Analyst, Pittsburgh Logistics Systems, PA Feb
2006 June 2006
The web application eflatbed.com was developed so that customers could get
access to carriers and as well as means to track the deliveries. The application
allows customer to create load, edit/view cost details and plan shipment.
Role and Responsibilities
Developed and updated testing documentation according to department standards
and procedures.
Created test cases and test data by studying and analyzing functional and
system requirements documents.
Converted existing manual test cases to automated test cases and scripts.
Generated and enhanced test scripts (TSL) using WinRunner.
Performed Black-box, Regression, Functional, Integration, Data integrity,
System, and facilitated UAT testing.
Created test plans, test reports and trace matrix.
Identified and logged bugs and defects in Bugzilla.
Environment: WinRunner 8.2, Bugzilla 2.22, Windows XP, Oracle, DB2, UNIX,
WebSphere, Java, Servlets, JavaScript, TSL, SQL
QA Analyst, LexisNexis, Ohio Oct 2005 Jan 2006
The project was Search Engine Enhancements to improve the LexisNexis search
engine to meet the expectation of users who are being influenced by internet
search engines.
The search engine enhancements included an easy search feature that supports
quick legal search, a spell checker similar to those found on internet search
engines.
Role and Responsibilities
Derived test scenarios, test cases and test procedures from functional
specifications.
Created test scripts for repeatable test cases generated using an automated
test tool (SilkTest)
Also created manual procedures describing specific user/object actions to be
performed with expected results indicated.
Generated and enhanced test scripts using SilkTest.
Converted existing manual test cases to automated test cases and scripts.
Used Rational Clear Case for version control.
Executed tests in SilkTest to test various modules of the web application.
Performed Black-box, Regression, Functional and Integration testing.
Environment: SilkTest 6.0, Rational ClearCase, Windows XP, Oracle, Java,
Servlets, JavaScript, SQL
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