Deepti Verma
40930 Westfield Circle
Canton, MI - 48188
Home:  [Send email to request phone number] 98-5364
Email: [Send email using form at bottom]

QUALIFICATIONS

Several years of experience working in office administration and customer
service
Superior computer skills with knowledge of Microsoft Office software:  Word,
WordPerfect, Excel, Access, Outlook, PowerPoint, Internet, Email
Excellent communication and interpersonal skills
Punctual, dedicated, motivated and a team player 

EDUCATION

Diploma, Medical Office Assistant, CDI College - Windsor, Canada
(9/2003-04/2004)
BS, Chemical Engineering, B.I.T. – India (07/1990-06/1994)

PROFESSIONAL EXPERIENCE

Back Office Operations Associate (Part-time)	Kitabe.com, Canton, MI (11/2007
–Present)
Inventory tracking and control
Database update for materials received and shipped
Product maintenance and refurbishment
Product shipping and receiving to ensure timely delivery to customers

Office Assistant		Vichem Manufacturing, Windsor, ON (06/2004-11/2005)
Bookkeeping tasks such as accounts payable, accounts receivable, and payroll
Prepare bills of lading, invoices, and other shipping documents
Inspect and verify incoming goods against invoices or other documents
Maintain internal record-keeping system, record shortages and reject damaged
goods
Duties include preparing and recording invoices

Packager		Butcher Engineering Enterprises Ltd., Windsor, ON (11/2003-05/2004)
Worked in a factory environment packaging automotive parts

Travel Agent 				Vishal Travel & Tours, Windsor, ON (10/2001-06/2002)
·	Identified the need and prepared a database of travel agents for wholesale
marketing
·	Performed reservations for clients for airline tickets, tour packages, and
hotels
·	Familiar with Sabre and Tour Source electronic ticketing software, and Phase
IV reservations
·	Completed reports for submission to airlines and bus companies

Programmer/Systems Analyst			NuVision Tech. Dev. Corp., MI (9/98 - 10/98)
Created a student information database in MS Access for schools utilizing a GUI
interface, created Java applets with Lotus BeanMachine 1.1.
Worked on document databases, application development, and messaging services in
Lotus Notes using forms, views, and navigators.

Volunteer					Wixom Public Library, MI (06/98 - 08/98)
Assisted in database management such as updating network catalog for books in
mystery, romance, western, and biography titles, thereby the catalog and
improving database searches.

References Available Upon Request