CHRISTINA WHITE
Resume
Email: [Send email using form at bottom]
Phone: [Send email to request phone number] 78-1502
PROFESSIONAL SUMMARY
I am currently a Project Manager with 2 years of PMO experience, and over 13
years experience with the implementation and execution of Program and Project
Management Methodologies, such as CMM, SDM, USDM, RUP, and the PMI Good
Practices. My areas of expertise include: team building, change management,
organizational development analysis, planning, strategy, and implementation. I
have eight years of experience as an instructional designer, utilizing adult
learning theories, and facilitating classroom instruction. I strive for the very
best leadership qualities through honesty, direct communication, careful
listening, and promoting team unity. I have great passion for refining and
developing processes to ensure that employees are given the opportunity to be as
successful as possible, while ensuring corporate goals and initiatives are met
through the execution of efficiencies and cost savings exercises.
TECHNICAL SUMMARY
Languages/Tools: Target Process, Version 1, MS Project & Share Point/Enterprise,
USDM, SDM, CMM, PMI, MS PowerPoint, MS Word, MS Excel, MS Outlook, Adobe,
Acrobat, Illustrator, Photoshop, PageMaker, Data Warehousing, Crystal Reports,
Lotus Notes, ODBC: Open /Oracle Database Connectivity, Functional Testing, Test
Plans, Test Scenarios, Test Strategies, Web Testing UML
Databases: MS Access, Oracle Web Server, Real-Time/Historical DB, Nuxeo
Environments: Windows 9x/2000/XP/NT, MAC & PC, MAC OSX, MAC 059, HP 3000/9000,
Exchange Server, Scanners, Printers, Xerox, Imagesetters, Web Servers, AppleTalk,
DSL, FTP, HTTP, LAN, NFS, Routers, T1/3, TCP/IP, Telephony, Token Ring, Wireless,
Intranet
Project/Program Management Methodologies: PMI good practices based on the PMBOK,
SDM; Solution Delivery Methodology, USDM; Unified Solution Delivery Methodology,
RUP; Rational Unified Process, CMM; Capability Maturity Model, GADA/Agile
Development Methodology.
Certifications: Green Belt Certified April 2007.
Completed PMI.org six week course to prepare for the PMP exam.
PROFESSIONAL EXPERIENCE
Gale Cengage Learning
Farmington Hills, MI
Technical Project Manager
July 2008- Present
Managed a team of 35-40 individuals located across the globe to develop a new
eCommerce web site for the British Libraries in London.
Managed 10 additional digital library projects for Gale.
Currently leading a team of 45 individuals to develop the multi-million dollar
Grzimeks product on a brand new platforms; LifeRay & Nuxeo, using the newly
implemented Agile Development methodology; or GADA
Promoting the implementation and use of strong metrics data to be gathered by
all project and program managers within the newly adopted Agile Development
methodology to ensure greater efficiencies, less waste, and expediency to
adopting lessons learned.
Promoting Program Management across the company for better integration and
communication of processes, identification of overlap, quality planning and
execution of Sales, Marketing, Finance, Technology good practices.
Time Services on contract with Wunderman Team Detroit
Dearborn, MI
PMO Program Manager
June 2007 March 2008
Managed the SUV/CUV portfolio of Brand projects on Ford Vehicles.com utilizing
PMI good practices where possible.
Created a complex Organizational Network Model of the Digital Team, which
included Account Management, Program/Project Management, Analytics, Strategy,
Information Architecture, Research, Creative, Rich Media, Engineering, and QA in
an effort to identify process gaps, enhance efficiencies, and reduce costs.
Worked with all Digital Teams to guide and coach them in the development and
documentation of their multiple internal processes using Six Sigma tools.
Developed a gap analysis process within each Digital Team to identify the root
causes of internal process inefficiencies, challenges, and blocks in an effort to
streamline process and ensure quality.
Executed a gap analysis process between Digital Teams across two partner
companies; Wunderman and Olgilvy to identify overlap in work duplication in and
effort to bring teams together, improve communication, streamline their
processes, ensure quality, and reduce resource and overhead costs.
Developed Change Management theory, tools, and instructional materials for the
entire company, all of which were based on PMI good practices with adaptation to
this environment and their primary customer, Ford Motor Company.
Developed quantitative and qualitative measures in an effort to monitor and
control all processes across all Digital Teams, which will be in alignment with
the Team Detroit OSI Certification.
Developed a Resource Management Implementation plan beginning with theory,
tools, and operation proposals. Included individual plans for an implementation
pilot, refinement to the process, and tools based on pilot lessons learned,
customized training specific to each digital team, role out of the software and
methodology measures to track metrics and lessons learned.
Executing Gate Reviews for individual projects in partnership with other PMO
team members to ensure better quality and execution of projects.
Executing Lessons Learned evaluations and formal sessions to ensure that
qualitative and quantitative measure were being collected then acted on to
continue process, project, and quality improvement.
Facilitated Change Management Classes to the following audiences: Account
Managers, Program Managers, Project Managers, and Delivery Service Managers.
Facilitated Team Building Sessions
Assisted with Executive Level SWOT; Strengths, Weaknesses, Opportunities, and
Threats, for the Delivery Services Digital Team, of which the PMO, or Program
Management Office is a sub-team.
Acted as a Program Management Office consultant to all Delivery Services team
members who required Program or Project Management guidance or coaching.
Assisted with the customization of MS Project-Enterprise to meet our internal
PMO communication, documentation, process guideline needs.
SPX Valley Forge Allen Park,
MI
Senior Project Manager January 2007 June 2007
Implemented standardized Project Management processes
Managed projects using PMI Good Practices: Initiate, Plan, Execute,
Monitor/Control, Close
Worked to implemented Green Belt Lean processes through out the Training
Department
Ajilon Consulting on contract with Ford Motor Company Dearborn, MI
PMO Coach, Project Manager, Instructional Designer, Training Facilitator July
2005 January 2007
Managed all phases of development for eLearning projects: Initiate, Plan,
Execute, Monitor, Control, and Close
Conducted Customer/Project Needs Analysis and gathered Requirements
Gathered estimating information from subject matter experts
Consulted with team members regarding effort and reasonable timelines
Wrote Business Proposals and provided data for Statements of Work
Wrote and performed change management when scope had been adjusted due to
changes with regard to cost, time, or scope.
Measured milestones and tracked project progress
Managed Risks, Issues, and Scope throughout each project
Maintained communication plans for internal and external team members
Maintained status reports and project plans on a weekly basis
Managed Resource Allocation and weekly time sheet budgets
Prepared and managed project plans
Communicated client needs and employee needs well
Developed team building exercises, and implemented team building techniques
regularly
Facilitated stand up training for Unified Solution Delivery Methodology,
"Intro To Use Case Development", and "Iteration Planning" based on RUP.
Developed instructional materials for Unified Solution Delivery Methodology,
"Iteration Planning" base on RUP.
Acted as a formal SDM & PM Coach for all of ITI, which included SDM & PM good
practices.
Acted as a coach to PMO: Governance, Metrics, Process, Tools, Methodology,
Process, & Training.
White Light Publications October 2001 June 2005
Owner/ Operator
Planned, Executed, Monitored, Controlled, and Closed all projects.
Conducted all book design, graphic design, printing, training, and marketing.
Designed book covers, dust jackets, and content for clients.
Responsible for managing marketing and sales activities for the business.
Developed long- and short-term marketing plans for clients and provided
consulting services.
Managed the printing process for books and applied digital prepress rules and
guidelines.
Managed distribution and order fulfillment for the books.
Conducted all financial and book keeping efforts for the company
Managed website development and content management.
Organized and conducted training seminars.
Conducted instructional workshop on digital prepress for writers.
Fry Multimedia, Inc. January 2001 October 2001
Project Manager
As a Project Manager, managed web development sites and web hosting for large
e-commerce sites.
Managed generally teams of eight to twenty across multiple web development
projects at one time.
Gathered customer requirements and estimating information from Subject Matter
Experts (SMEs)
Wrote Statements of Work (SOW), and Work Requests/Orders (WO)
Wrote and performed change management when scope had been adjusted due to
changing funds, resources, or timelines.
Responsible for content management and graphic design.
Managed resource allocation and weekly time sheet budgets.
Prepared and managed project plans and project tracking reports.
Communicated client needs and employee needs.
Developed team building exercises, and regularly implemented team building
techniques.
EDUCATION
Bachelor's of Arts Degree: Major: Art Minor: Business from Adrian College,
Adrian, MI
Graduate Program: Master of Professional Studies Organizational Leadership with
a Concentration In Environmental Policy & Management at the University of Denver,
located in Denver, CO.
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