Donna S Kain
1126 46th 
Pullman,, MI 49450
(269) 521-4573
[Send email using form at bottom] 

	
Objective:
Network Administrator, Computer Support Technician, in an advancing company
strategically In Networking, Server PC Troubleshooting, Supporting end users,
upgrading software or related position, which offers key participation, immediate
challenges and a career opportunity. I would like the opportunity to demonstrate
my experience, and put my extensive training and over 10 yrs experience to good
use with your organization. I will be happy to make myself available at your
convenience to discuss the requirements of the position at your firm and to see
if my qualifications and work ethic would be a good fit with your Team.

 
	Employment History: 
	Hi-lex America 
Battle Creek, MI 
7/22/06 - Present	Network Administrator 
Worked as the PC tech for Hi-Lex For a yr and half then received promotion and
became the Network Administrator Troubleshooting Network connections, Recently
setup iron port Spam filtering Device. Managing and updating Windows 2000, 2003
Servers an starting testing Windows 2008 servers and will be upgrading to
Exchange 2007 presently have Exchange 2003 , Doing Backups with HP storage works
open view. Managing Scanners 9501 installing customization screens with Power
tools, HHP Wavelink console is administrating the TN clients installs.. PC tech
troubleshooting PC software, hardware. Microsoft office, 2000, 2002, 2003.2007
Windows 2000, XP Pro.Vista. Wireless networking cards and Cisco access points.
Door security system, kantec, lantronix devices. Outlook 2000,2002,2003,2007
troubleshooting connection to Exchange server. Blackberry devices. 
 
	HI-Lex Corporation 
Battle Creek, MI 
8/12/04 - 7/22/06	PC Tech 
PC Tech Pc Tech, Buyer of PC equipment Dells Mostly Trouble shooting PC
Software. And Installing AS400, Mapics, Office 2000,2002,2003,XP. Windows 98,
2000, XP. Adding new users and setup in active directory and Exchange. Deployment
of New PC,Laptops. Deployment of new scanners for shipping and receiving Dolphin
9500 and setting up and installing Wavelink TN clients. Managing the Wavelink
management console. Buying and quoting computer related purchases and inputting
in the Datastream system. Buyer for all computer Equipment using Datastream
software to create P.O. Hardware, Scanner support, and Zebra Printers, Deployment
of New PC,Laptops. Dolphin Scanners 7400 and 9500. Twinclient and Avalanche
software for scanners. Supporting ADT door systems. 
 
	Integ Staffing 
Grand Rapids, MI 
07/2001 - 12/2/02	Workstation Support 
Whirlpool Corporation Benton Harbor, Michigan Pac Tech (Integ Staffing, INC) Pac
Tech, hardware and software support team. Technical Support Environments and 2185
end Users. Technical software support, troubleshooting, and administration of
Whirlpool's supported applications. ý Administration and support of Novell
network utilizing NetWare Admin 4.11 Remote support utilizing PC Anywhere and
Tivoli Remote Control for all of North America, Canada and North America users
based in other countries. Hardware Support for Dell Latitude Laptops and Dell CP
Desktop Computers. Compaqs Deskpro EN. ý Setup and Install verity of HP printers,
troubleshooting various problems with drivers, and printing applications.
 
	INteg contracted for HP/Compaq 
Benton Harbor, MI 
01/2002 - 07/2003	Deployment-DesksideTech 
Whirlpool Corporation Deskside Contracted position, Desk side Support.
Deployment Team, Hardware, Images, software Troubleshooting. End user setups,
network setups, printers, applications. Travel and deployed computer systems.
 
	Smartsource 
Chicgo, IL 
6-2004 - 6-2004	Local Tech 
Deploying and setting up applications of new machines for finance companys,and
deploying training machines for National City Bank and taken down after training.
Contract Job and few days a month.
 
	Aggtech LLC 
Jension, MI 
1/1999 	Computer Support 
1/99 - 2/01 Computer Support Workstations, Set- up and Install Operating
systems, Software Training, Help Develop Web Page with Microsoft FrontPage
http://www.aggtech.net.

 
	Education: 
	High School Diploma 
Holland community ED 
MI 	MCSE 
Major: Windows NT.Enterprise,Networking ,IIS4.0 
Beacon Learning Center 
MI 
	A+Certified Technician 
Major: ,DOS,Hardware,Software,Operating systems 
Beacon Learning Center 
MI 	MCP MCP+I 
Major: NT Server-IIS4.0 
Sylvan Prometric 
MI 
	
Certificates and Licenses:
	MCP, Sylvan Prometric, MI 
MCSE, Sylvan Prometric, MI 
MCP+I, Sylvan Prometric, MI 
A+Technician, Sylvan Prometric, MI 
 
	Skills and Abilities:
I can troubleshoot software and end user support,hardware,Network, related
issues. Need very little directions to perform my duties, self manage most of the
time at Various Companys i have been with Excellent References, have very good
customer skills.
	Honors and Activities:
In addition to over 10 yrs hands on experience . A+ Certified #df2dtt3659 MCP
MCP+I MCSE