Jay R Livernois
2522 Abbott, Apt. 6
Midland, Michigan 48642
Primary Phone: (313) 283 9944
E-mail Address: Unixway1@gmail.com
Summary
25 plus years of experience in operating system administration and management.
I bring a well seasoned and intelligent common sense approach to any task or
project with the core knowledge in all aspects of running an efficient and secure
enterprise through proactive application performance lifecycle techniques. Vast
knowledge of UNIX and WINDOWS systems, All Platforms, AIX, SUNOS, HP-UX, IRIX,
WebSphere, JVM, EcoTOOLS, Tivoli, BMC, HPOpenview, Mercury SiteScope, PeopleSoft,
ORACLE, DB2, Informix, MSSQL, Cluster and HACMP, VPN and many Storage Network
(SAN) tools.
Applications: ALIAS, AutoStudio, StudioPaint, PhotoShop, IcemSurf, Legato,
Veritas, Ideas, PDGS, CATIA, SDRC, REMEDY, Cisco, EMC, Manage Now, Infoman,
RETAIN, Lotus, MS Office tools. Numerous middleware and engineering applications
coupled with extensive SAN knowledge and Network protocols. Software application
releases and packaging. I bring an excellent understanding for the importance of
change management procedures and policies together with a true commitment towards
total customer satisfaction.
Employment History
Computer Task Group (CTG) on assignment to IBM, Dallas, TX
HACMP Global Support Team, Dallas, Texas 2/2009 6/2009
High Availability Cluster Server Support for IBM Clients worldwide responsible
for the problem resolution and installation of all products relating to HACMP /
DASD and related applications. Including the newest releases of AIX 6.x and
Pseries servers and disks in web, db and application environments.
Fujitsu Consulting Inc., Ford Motor Company, Dearborn
Unix/Linux Analyst Swift Project 10/2008 12/2008
Short term assignment documenting the procedures of cloning all the Unix/Linux
servers
within the scope of the Jaguar/Land Rover acquisition. Using Microsoft
SharePoint, I was
responsible for the complete cloning instruction manuals for all AIX, Red
Hat and SUSE
platforms.
Intertec Consulting, Pomeroy, IBM Phoenix Arizona (Remote from home)
Websphere Transition Engineer Server Services 10/2006 12/2007
Consultant on contract to IBM supporting the American Express/Ameriprise Day
700 build project working from the home office.
Proven leadership and demonstrated expertise in technologies and broad
knowledge of multiple technical infrastructure platforms, i.e., WEB, J2EE, JAVA
deployments and builds.
LDAP configurations, and all aspects of webserver builds using Websphere
console and command line.
On call service for all priority issues including HACMP servers in the
production environment.
Proven ability to adjust quickly to shifting priorities, multiple demands,
ambiguity and rapid change.
Strong attention to detail and commitment to quality and accurate work
combined with solid written, oral and presentation skills.
Change Control management and policies focusing on proper procedures and
quality code efficient releases for all AIX and Linux servers.
Zero Chaos Inc. Chrysler Operations Center, Michigan
Systems Administrator 02/2005 03/2006
Contracted to EDS on assignment to Daimler Chrysler Server Operations Center
in Sterling Heights Michigan
24/7 Monitoring of over 1500 Data base, web, policy and application servers
providing level 2 and 3 support and Websphere console support.
Support of multiple application cluster failover servers. Large SAN
infrastructure including many types of backup applications and scenarios are
used.
AIX operating systems, 5.x; SunOS 5.x; Suse, Red Hat Linux,Windows 2000;
WebSphere 4, 5; Patch retrieval, Network Installation, Disk Volume Management,
Backup and Restore, Change Control process and procedures. FLEXnet AdminStudio,
Mercury, Tivoli, Remedy, HACMP Clustering, EMC, McData, Veritas.
Sigma Technologies Inc. Dearborn, MI
Systems Administrator 09/2004 01/2005
On assignment to Ford Motor Company as Team Lead in 24/7 Server Operations
Center. Over 500 mission critical servers in Web Server and Database environment.
Providing level 1 and 2 support and server builds. Maintaining coverage for
many different OS servers including AIX, Linux, HP/UX, Sun as well as numerous
middleware products and solutions.
AIX operating systems, 5.x; SunOS 5.x; Windows 2000; WebSphere 4, 5; Patch
retrieval, Network Installation, Disk Volume Management, Backup and Restore, EMC,
Veritas,Change Control process and procedures, data replication, HACMP,
Clustering, McData.
Interaction Technology, Inc. Canton, MI
Computer Analyst 04/2001 Presently part time consultant
Continuing on various projects including construction and maintenance of the
CAD/CAM facilities and network infrastructure.
Set up LAN/WAN and Cisco devices as well as other software installations.
Responsible for building Windows, NT systems and workstations to be provided to
various customers.
Easi Engineering / Contracted to Ford Madison Heights, MI
Systems Analyst 01/2000 - 05/2001
On assignment to Ford Motor Company/Design Studios. Responsible for
maintaining large heterogeneous environment consisting of numerous mission
critical applications and high availability servers.
Maintained all levels of support for entire hardware and software issues
within the all the design studios worldwide. Worked with many different printing
and imaging configurations. Data management responsibilities included developing
new techniques for large scale data storage and retrieval on diverse platforms.
Projects included migration of UNIX based applications to NT operating system
and LINUX. Worked closely with the development teams and program managers in
testing of new enhancements and functionality. Configured and maintained new help
desk ticket information system as well as combining corporate standards.
Compuware Incorporated Farmington Hills, MI
Sales Support Engineer 01/1997 - 05/1999
As a client/server product Engineer I was direct support for the sales
divisions personnel with pre-sales demonstrations and presentations supporting
the installations of the Client/Server agent based management/monitoring software
product line traveling all of North America.
Instrumental in the development labs efforts to bring new enhancements and
functionality to future product releases with both UNIX and NT native
applications.
Directly involved with all facets of the development and sales process as well
as theater presentations at major trade shows and sales seminars.
Paranet Inc. Southfield, MI
Systems Analyst / Consultant 02/1996 - 01/1997
Consulted on a wide variety of projects including disaster recovery programs
for Fortune 500 Companies to multi-scale client/server based applications and
level 1, 2 and 3 support requirements.
One of many projects included fully coordinating the installation and design
of the SDRC/Ford training facility at Henry Ford Community College. Installed all
necessary hardware including 100 gbyte network infrastructure including all
intelligent hubs and routers and RAID disk systems.
Alternative Resources Inc. Auburn Hills, MI
Unix Systems Analyst 01/1994 - 02/1996
On assignment to EDS at the GM Mid-size Car Division UNIX support group.
Maintained a wide assortment of servers and applications in a highly dynamic and
challenging surrounding. Worked with many types of new and innovative
configurations and network designs.
Responsible for the engineering departments applications servers level 2
support, as well as all installations. Applications utilized included: CGS,
UniGraphics, Remedy, all UNIX platforms, CA Unicenter, Legato. Utilized numerous
engineering applications and tools.
Jay Livernois Resume pg. 2 of 3
Interaction Technology Inc. Dearborn, MI
President Service and Consulting 01/1992 - 01/1994
Value Added Re-seller for DEC that specialized in PDGS UNIX migration
solutions to the automotive supplier community. My company handled various
aspects from providing software and installations to a full line of new and used
hardware platforms.
Managed all aspects of running a very successful and rewarding customer
service organization. Gained valuable knowledge of managing people as well as
major projects.
Computer and Engineering Services Inc. Southfield, MI
Systems Analyst 01/1989 05/1992
Assigned to Ford Motor Company/Product Development. Provided worldwide support
of PDGS Data Collector applications to both the internal administrators and
supplier communities. Involved with all facets of release and testing of new
revisions as well as internal support of server and clients.
Coordinated many large projects as team leader of the support organization.
Prime Computer Inc. Framingham, MA
Regional Hardware Support/ Software Analyst 01/1982 01/1989
Worked my way up from hardware technician supporting all mainframe hardware
and peripherals to senior regional position training the national team.
Numerous promotions lead to Software Analyst position supporting both the
internal Ford and Supplier customer base. Coordinated the PDGS data collector
new revision releases and training. Coordinated all liaison operations between
Ford Development and PDGS supplier base. Pre and post sales demonstrations for
large audiences.
Education, Licenses and Certificates
Henry Ford Community College Dearborn, MI
Major: Business / Computer Science continuing towards BA
National Institute of Technology
Major: Digital Electronics
University of Michigan / Dearborn
Electrical Engineering
I have been certified in numerous Operating System and Application flavors
including all major UNIX platforms and hardware platforms.
Skills and Abilities
I have over 20 years supporting large computing environments in either the
Information technology or CAD/CAM arenas. Outstanding Customer service skills.
Keynote speaker at many user group seminars and have conducted many presentations
demonstrating product functionality and operation. Training and educating others
is one of my specialties.
Honors and Activities
I have received many achievement awards and customer satisfaction commendations
over the course of my career. My commitment to the customers needs is reflected
in the many letters I have received from management. My vast knowledge of
software and hardware combined with the understanding of large data base
environments and the efforts needed in proactively managing the entire IT
enterprise installation through web-based user interface solutions can be a
valuable asset to any organization.
Jay Livernois Resume pg. 3 of 3
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