Objective:
 

Customer Care service


Work Desired:Part Time
Citizenship:US Citizen
Resident Of:State: Michigan - Area Code: 313
Willing To Relocate:No
Posted By Candidate:1+ Year Ago
Experience:More than 3 years of work-experience
Technical Skills:, LAN/Networking, Project Management
Work Experience:

PATRICIA EDWARDS
17334 Hartwell Street    Detroit, MI 48235     [Send email to request phone number] 60-7760 
  [Send email using form at bottom] 
LEASING CONSULTANT 
Excellent marketing and leasing skills, strong written and oral communication
skills.  Time management, follow up and organizational skills, 20 years
experience in customer service, accounts receivable, and property management. 
Proficient with Microsoft office programs.

PROFESSIONAL EXPERIENCE
PROPERTY MANAGEMENT – Southfield, MI 
Property Manager, 1990-Present 
Responsible for the daily operations of several single family residential
properties. Oversee leasing, marketing, and maintenance. Coordinates move-ins,
move-outs, lease negotiations, renewals and home showings. Collect and record
rent payments and if necessary eviction procedures. Process and verify credit
applications.
AMERITECH CELLULAR. – Farmington Hills, MI 
Accounts Collections Coordinator, 1995-2002 
Process and verify applications for credit and solicited payments on overdue
accounts. Compiled necessary information from financial institutions such as
banks and credit organizations. Record keeping of all delinquent accounts,
incomplete files, and credit risks. Responsible for initiating calls to
delinquent customers to collect payments and settle accounts. Prepared accounts
to be written off, processed payment arrangements and adjustments. Responsible
for disconnections and reinstatements of accounts
CREDIT ACCEPTANCE CORPORATION. – Farmington Hills, MI 
Collector/Skip Tracer, 1994-1995
Handle auto loans, prepared accounts for wage garnishments and repossessions,
Managed customer accounts both delinquent and current.  Evaluate accounts for
repossession, run credit checks and process references. 

CUSTOMER SERVICE POSITIONS 1977-1990

USA TODAY NEWSPAPER  CONTINENTAL WATER SYSTEMS  WIRELESS CABLE
 RL POLK

VOLUNTEER EXPERIENCE
TALK GROUPS	    PRAYER CONSULTANT    SALES COORDINATOR & BUYER
FOR TIES 2

EDUCATION
WAYNE COMMUNITY COLLEGE – Detroit, MI
Associate Degree in Applied Arts

 

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