Experience: 


Grindstone Inc.
Independent Telemarketing Agent & Administrative Assistant
Home Based –MN
            February 2008 – June 2008

B2B telemarketing, appointment setting, lead generation as assigned for various
clients as needed. List calling to generate interest and set meetings.
Appointment setting for clients sales team.  Also work as Administrative
Assistant to President & VP of Operations. Dedicated clerical, reports, sales
lists, all other clerical requested.
Work from my home as an Independent Agent/Virtual Administrative Assistant.


PeopleNet Communications		
Inside Sales Representative
Chaska MN                                              January 2003 - September
2006 

B2B Sales of GPS tracking equipment & services to the transportation industry.
Cold & list calls to generate product interest & sales, trade show attendance,
and set appointments for outside sales staff. 
Utilize internet, subscribed data bases, and trade publications for research of
potential customer business and operations. Present business plan, product &
services to prospects high ranking company officers. 
Remote product and services demonstrations via weekly and on-demand Webex. Work
closely with Out-Side Sales staff setting up meetings & sales calls. Send out
letters, product information, and promotional documents. Work very close in a
TEAM environment with specific Out-Side Sales staff (dedicated territory US &
Canada), Inside Sales Manager, and Marketing staff. Responsible for generating
leads for 6 Out-Side Sales Managers. Manage my pipeline as well and know my sales
managers pipelines. Meet & exceed set sales quota leads. Travel as needed for
events, trade shows & customer visits (US and Canada). Salary based position with
commissions.


PeopleNet Communications
Technical Support Representative
Chaska MN                                            April 2000 – January 2003  
                                               

Assist customer via inbound & outbound calls with technical questions, issues,
training, and orders.
Monitor account health. Communicate & escalate to Operations Team, Sales Team,
and Development Team. Document each call into data base. Pager/Cell phone on call
24/7 once per month. Collect data from customer diagnose & resolve issue on the
spot. 


Skluzacek Oil
Assistant Manager/Station Attendant/Cook/Waitress
Young America MN                                    April 1996 - October 1999

Truck Stop/Restaurant. Variable duties include; Cook, waitress, fuel
desk/station attendant. Assistant Manager over average 15 staff & on-call pager
duty 24/7. Stock shelves, order products, responsible for counting 3 cash drawers
and replenishing bank rolls per shift. General labor (painting, cleaning etc)
Resolve issues on demand.


Young America Corp.
Call Center Representative and Sweepstakes Representative
Young America MN                                    January 1993 – January 1996

Call representative at large call center, rebate, sweepstakes, and promotions
facility. Process promotions, resolve inbound complaints & issues, generate
letters to customers, and return calls to customers. Back up line lead; generate
team phone reports, back up receptionist for corporate office. Sweepstakes
Department duties included processing winning entries. Some travel




Education:
Gaylord High School 
Gaylord, MN  

Dale Carnegie sales course in Minneapolis Minnesota.
Various sales, communications and self improvement seminars offered through
PeopleNet Communications at the corporate office in Chaska Minnesota.



Other Experience:
Advanced computer skills.  MS Office, MS Excel, MS Outlook & Express, MS
PowerPoint, and Messenger services, Also Map Point. Microsoft Windows (currently
use Vista & Office Small Business 2007 - but very familular with all office
applications). Webex conference tool, Internet, printing, faxing, filing,
scanning and typing. 



About myself:
I have a very strong work ethic. I prefer to work in a private setting (less the
distractions to focus on my work). I am dedicated, driven, and goal oriented. I
am able to remain calm, understanding, focused and empathetic in times of
confrontation and stress. I am very smart & learn quickly. I welcome advise,
instruction and constructive criticism from my peers. If there is something I do
not know or understand I am not afraid to seek out the solution or ask for help.
The ideal situation is to work out of my home. I have a completely furnished
private home office with fax, printer, copier, scanner, Dell desktop (Dimension
4100 with Vista, up to date software & hardware including antivirus and firewall
protection, high-speed DSL, dedicated phone line with voice mail, call waiting,
caller ID, and Headset. No children at home, have no distractions to interfere
with my work. 
With the high price of fuel, long commuting and the dangerous Minnesota winters
working out of my home office offers many advantages to both me and my employer. 
I am able to work longer hours, be less stressed and more focused. 

What I am looking for:
I am looking for a work from home/home based position. No fee position.
Contract, freelance, permanent, temporary. Full-time, part-time. Any hours. 
Virtual Office. Data entry, forms entry, order entry, clerical, inbound/outbound
calls, telesales, B2B sales, virtual assistant, message center, appointment
setter, virtual receptionist, answering services, answering & generating emails,
research, web based demonstrations and presentations. You show me what you need
and I will show you I can do it.