JAYEETA KUNDU


Address : 3005 EAGANDALE PLACE, APT #306 , EAGAN, MN, 55121
Phone No :  [Send email to request phone number] 04-3969
Email ID : [Send email using form at bottom]
 


OBJECTIVES	To obtain a position in a company where I can work in a successful
and performance-oriented environment. Aspire to work with a great team and make
positive impact on the advancement of the company by using my strong work ethics
and interpersonal skill.

Skill Summary	•	Enthusiastic, hard working, accountable, ambitious person.
•	Experienced working as a Business Analyst.
•	Expert in MS Visio, MPP, Office, Smart Draw, Quality Center.
•	Proficient knowledge in software development lifecycle, preparing Business
Requirement Document, Use Case Document, Functional Requirement Document, UML
diagrams, Test case and Test logs.
•	Experienced working as work director and trainer
•	Experienced as a Loan processor, operation specialist in brokerage industry.
•	Experienced in operations of banking and financial services.
•	Having good organizational skills with strong attention to detail and
accuracy.
•	Able to work in a fast-paced high-volume environment with strict deadlines and
special controls.
•	Ready to tackles challenges head on with commitment
•	Able to adapt to a flexible and constantly changing environment.
      
Training	•	Successfully completed two months of Business Analyst training from
American Institute of Technological Education.
•	Completed two months of internship as Business Analyst for ITUpdates.
Achievements	•	Achieved “On the Spot Award” for outstanding quality production
on May’07 from Wells Fargo National Bank Association
•	Achieved “Team Excellence Award” for the contribution to the Washington Mutual
Project on March’07 from  Wells Fargo National Bank Association.










Experience	INTERNSHIP FOR ITUPDATES.
 BLOOMINGTON,MN
BUSINESS ANALYST
•	Worked as a business analyst to improve the usability and enhance the
functionality of Nitch Biz website.
•	Responsibilities as business analyst 
	Analyzed the Business and System Requirements of the application. 
	Leading JAD sessions for gathering requirements.
	Performed GAP analysis for new functionality requirements and
prioritized them based on the business needs.
	Interacted with user groups to derive the functional requirements and
usability enhancements. 
	Performed System Analysis and Design using UML.
	Developed Use case, Functional, Object diagrams using MS Visio. 
	Interacting with the development and testing teams to improve overall
quality of the software. 
	Developed the Test plans for quality assurance based on functional
requirements. 
	Involved in the documentation of the complete testing process. 

	JAN’11-FEB’11
Experience	WELLS FARGO SHARE OWNER SERVICES,
 SAINT PAUL, MN
OPERATION SPECIALIST
•	Performed a variety of operational tasks for moderately complex securities or
cash related transactions or processes that require general knowledge of unit
functions and systems.
•	Duties included differentiating, processing and reconciling transactions,
researching inquires, resolving customer complaints.
•	Experienced in reviewing time sensitive and less complex to moderately complex
documents, revising departmental procedures, coordinates situations that involve
other department.
•	Experienced in working as a back up as a work director with minimal
supervision. 
•	Experienced in working as a trainer.
•	Audit Reviewing




	FEB’07-DEC’09
	WELLS FARGO DOCUMENT CUSTODY , 
10th Avenue SE, Minneapolis, MN
Loan processor
•	Receiving and reviewing loan files for accuracy and completeness.
•	Working on the daily flow, an acquisition or trailing docs
•	Examining and handling loan documents
•	Performing special assignments as data entry and scanning 
•	Quality Checking of Reviewed various loan 
•	Audit Reviewing









	DEC’06-JAN’07
	HDFC bank , Durgapur, India
Loan Processor
•	Documented, originated and closed personal and business loans by following
proper loan procedures.
•	Resolved customer queries regarding bank accounts.
•	Developed customer contacts and motivated customers for taking loans and
opening accounts in the bank. 
•	Maintaining good customer relationship by phone banking, and making customers
aware of the periodicals offers provided by bank. This helped in maintaining
customer satisfaction and bank’s reputation.




	FEB’05-DEC’05
	Peerless Finance and Investment Company Ltd.
 Durgapur, India

Data entry operator and customer service representative
•	Uploading all types of information in computer regarding the investment forms
and policy payments. 
•	Resolved customer queries by providing up to date information about their
investment policies.
•	Checking the forms of fixed deposits and renewal deposits 
•	Maintaining logbook and  printing out various important documents


	APR’02-JAN’05
Education	Degree	Institution	Year
	Master Degree in English	Burdwan University,Burdwan,India	         2004
	Bachelor Degree in English	Durgapur Government College,Durgapur,India	        
2002