Cory L Chorpenning, PMP
1125 E. 5th Street, 
Kansas City, MO 64106
+1 816 695 7237  *  

SR. PROJECT MANAGER / PROGRAM MANAGER

Goal oriented project and program management professional with proven skills in
directing and leading complex and multi-functional projects. Over ten years
experience with programs incorporating full software development or project life
cycle processes. Senior level associate considered an expert in process
improvement training, coaching, and mentoring. 

PROFESSIONAL EXPERIENCE

Program Manager / Project Manager (Delivery Services) Date: 4/5/2007  * 
6/30/2009
VML, Kansas City, MO

PROVEN ACCOMPLISHMENTS:

 *  Led over 500 small to large interactive media and web development projects
to successful launches and implemented new programs for the client and the
company.
 *  Managed a wide variety of projects which included complex website
development deliverables, new applications and widgets, and social media
campaigns.
 *  Created new client forecasting tool providing more dynamic reporting and
better efficiencies for short term and long term resource needs.
 *  Incorporated resource management expertise to lead a large complex team that
included resources in several cities and multiple countries with various levels
of knowledge and experiences. 
 *  Experienced in every phase of the project or program from scope creation,
requirements gathering, design, development, deployment, and project closure.
 *  Tasked to improve process initiatives on one of the company  's longest
running clients. Led weekly meetings and created multiple process guidelines and
training documents which were incorporated into the team  's daily routine
 *  Created training manuals and processes that were rolled out to other client
teams for increased efficiency needs.
 *  Mentored other project managers or associate level project managers

Sr. Project Manager Date: 9/13/2006  *  4/5/2007
Riverpoint, Kansas City, MO 

PROVEN ACCOMPLISHMENTS:

 *  Engaged as a consultant to lead complex projects from start to finish while
managing client and agency partner expectations delivering project requirements
on time and within budget.
 *  Created project plans, managed project resources, controlled project scope,
and managed daily issues for html and flash development related projects.
 *  Managed multiple client partners and various agency partners.

-continued-

 

PROFESSIONAL EXPERIENCE continued

Project Manager/ Sr. Business Analyst Date: 02/02/1998  *  09/12/2006
DST Systems, Inc., Kansas City, MO

Advanced rapidly through a series of increasingly responsible positions with
this industry leader providing computer software development services and
business solutions to the financial services sector. 

Project Manager/ Sr. Business Analyst 

PROVEN ACCOMPLISHMENTS:

 *  Supervised and analyzed software development projects or IT related projects
that enhanced my company  's products. This required hands-on experience and
supervision including the processes of writing requirements and design documents,
testing on each client platform, monitoring change control and scope management,
risk analysis, quality assurance, and project closure.
 *  Led requirements gathering sessions with internal team and with the client.
 *  Organized a team and provided daily client support by collecting information
required for diagnosis and problem resolution. Daily experience with SQL,
Easytrieve, and other Database Management tools.
 *  Supported daily ad-hoc client requests for reporting or file maintenance as
well as updating and accurately maintaining documentation of customer information
which included: databases, files, requirements, call logs, reports, processing
documentation, marketing materials, billing, Service Level Agreement
documentation, system profiles, and annual plans.
 *  Trained new associates and considered expert across DST on various
processes. Co-chair on several DST training subcommittees and responsible for
providing training on several subjects to internal and external associates.

Lead Customer Service Representative

PROVEN ACCOMPLISHMENTS:

 *  Conducted training classes and led various job-related committees.
 *  Answered phones for shareholders, dealers, and plan administrators on 401k,
closed end, and open end accounts.
 *  Approachable and knowledgeable as an internet/intranet specialist for
client.
 *  Developed New Associate Manual and taught classes on that as well as other
industry specific teaching guides within the department such as the Success
Guide, Legal Manual, and the Shareowner Privileges Guide.

TECHNICAL SKILLS SUMMARY

 *  Knowledgeable in all Microsoft Office applications 

 *  Experience with Microsoft Visio and Microsoft Project.

 *  Proficient in IBM Cobol/mainframe processes, TSO/ISPF, SQL, Easytrieve,
File-aid for VSAM, File-aid for Datacom, and File-aid for DB2.

EDUCATION

 *  B.S. Business Administration/Information Technology Management - Western
Governors University - 2005

 *  Project Management (PMP) Certification  *  2007 - Present