Mark C. Schwartzhoff
516 Wells Circle
Odessa, MO 64076
Home:  [Send email to request phone number] 65-2258
Mobile:  [Send email to request phone number] 20-9984
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Experience

Western Forms, Inc.
July, 2007-December 2008
Kansas City, MO
A manufacturer of Aluminum Forming Systems. Approximately $40 million in revenue
and 300 employees at its peak.

Human Resources Director (2007-2008)
•	Established Supervisor Training Programs including Performance Management,
Hiring and Interviewing Training, Workplace Accident Reporting. Conducted
training programs for Executive, Mid-Level, and Line Management.
•	Counseled Line Employees and Management on labor laws and regulations and
supervisory skills in both formal and informal sessions and group and individual
sessions.
•	Established/Updated Human Resources Policies, many of which were out of date
at the time I joined the company.
•	Active leader and participant in Safety Committee during a time period that
resulted in a retro-premium refund of in excess of $200,000.
•	Recruited management level individuals including European based sales
executive and Plant Manager for remote Michigan location.
•	Worked with immigration attorneys to obtain H1B Visas for employees
•	Ensured compliance with various governmental regulations.
•	Led Benefits Renewal effort in an environment where competitive bids were
difficult to obtain because of low participation.
•	Handled sensitive Human Resources investigations without any complaints being
made to outside agencies during my tenure in Human Resources with the company.
•	Completed internal FLSA compliance audit and made adjustments to company pay
policy where appropriate.

Materials. Logistics, and Customer Service Director (2008)
•	Decreased shipping errors by in excess of 90% based on parts per million by
instituting new policies and procedures for packing and shipping product and
training employees in the new procedures. Obtained employees input to improve
these processes.
•	Established cross-training between warehouse personnel and set-up personnel to
allow for reallocation of manpower to meet shifting priorities.
•	Increase shipping efficiency in terms of output per hour of labor by 33%.
•	Formalized budgeting process for project setups in the warehouse.
•	Established measurements to allow for plan to reduce tie and steel inventory
from in excess of three months to one month total inventory over a four month
period.
•	Led effort to consolidate Customer Service and Materials Purchasing functions
from Michigan operation into Kansas City headquarters as part of a cost reduction
effort.
•	Established 60 day purchasing forecast by part number for cash flow estimating
purposes.
•	Led/Coordinated Inventory Reduction sale effort generating in excess of
$500,000 in positive cash flow over a one month period.
•	Established reporting in excess inventories, identify slow moving obsolete
inventory for either sale or scrap.
•	Recommended change in method of accounting for freight allowances to allow
better tracking and less manual effort by accounting department (in process of
being adopted).
•	Developed Thirteen Week Rolling production forecast for planning purposes.
•	Participated in budget and re-budget processes, establishing budgets for my
departments as well as evaluating/refining budgets for departments outside my
scope.

Dutchmen Manufacturing, Inc.
July 1995-February 2007 (Vice President 1997-2007, Controller 1995-1997)
Goshen, IN
A manufacturer of Recreation Vehicles. Approximately $400 million in revenue and
1,300 employees at its peak.

General
Responsible for Human Resources, Transportation, Information Technology, and
Accounting Departments

Human Resources
•	Established and conducted regular training on Human Resources Policies in a
variety of settings with both management and non-exempt employees.
•	Led the development of Employee Orientation and Safety Training program.
•	Established state funded supervisory skills training program.
•	Established a pro-active Human Resource function in a company that previously
did not have a Human Resources Department.
•	Handled all litigation involving Title VII, Workers’ Compensation, and other
Human Resource issues with outside counsel.
•	Established company’s first Affirmative Action Plan.
•	Major contributor to Training Grant Application with State of Idaho which
resulted in the company obtaining $800,000 in training grants from the State to
facilitate expansion.
•	Established Safety Committees.
•	Department was responsible for FLSA, ADA, ERISA, HIPPA, OSHA, and Indiana
Department of Environmental Management compliance among other regulatory
requirements.
•	Negotiated with vendors on benefits plan pricing and design.
•	Familiar with self-insured an insured benefits plans.
•	Lead numerous sensitive Human Resource investigations. Resolved almost all of
them without complaints being filed with governmental agencies. Never had the
EEOC find any cause in any complaints filed with them as we fully investigated
and took appropriate actions when complaints were received.

Operations
•	Served as Interim General Manager for the Thor Indiana Division of Dutchmen
from March 1996 to May 1997 with responsibilities for daily oversight of Human
Resources, Production, Purchasing, Sales, Transportation, Maintenance, and
Accounting for an approximately 150 employee operation. During this period, the
Division went from losing money to making a profit.
•	Established the Company’s first cross-departmental Quality Meetings and Safety
Committee inspections.
•	Involvement in OSHA compliance and inspections.
•	Proposed a plant reorganization which when partially undertaken resulted in
$500,000 annually in savings and increased capacity.
•	Developed changes in plant pay structures.
•	Part of Strategic Planning process for the company.
•	Reviewed facilities needs and negotiated plant purchases, construction,
leases, and sales.
•	Developed efficiency measures to fit with the company’s systems of pay and
operations.

Information Technology
•	Negotiated the purchase of and supervised the implementation of an IP
Telephony system which generated in excess of $100,000 annually in savings.
•	Pushed for the implementation of up to date backup systems, UPS System, and
Server Room Temperature and Humidity Control Systems.
•	Oversaw several Accounting Systems upgrades.
•	Oversaw several server and operating systems upgrades.
•	Oversaw the implementation of a Wide Area Network to allow geographically
spread facilities access to information.
•	Negotiated with vendors on numerous projects.
•	Managed outside vendors in numerous hardware and software projects.

Accounting
•	Supervised Account Payable, Accounts Receivable, Payroll, Cost Accounting,
Controller, and Internal Auditor.
•	Trained new employees in various levels on company policy and procedure, basic
job functions, and computer operations.
•	Merged four companies into one over a two year time period to shorten closing
process and generate significant savings on state licenses and forms and a
reduction in staffing.

Transportation
•	Negotiated all agreements for the delivery of finished product.
•	Trained new Managers in the operations of the department.
•	Eliminated a restrictive exclusive relationship with a vendor who was not
performing to expectations while improving the relationship with that vendor so
the long standing relationship was maintained and performance improved.
•	Established a procedure for verifying that vendors have the required
authorities and met company insurance requirements.
•	Monitored vendor performance and addressed non-performance issues with
vendors.

Thor Industries, Inc.
July 1992-July 1995 (Internal Auditor)
Jackson Center, OH
Parent company of Dutchmen Manufacturing, Inc. Holding company in the Recreation
Vehicle and Small to Mid-Size Bus Industries.
•	Financial analysis of subsidiary and corporate financial statements.
•	Worked with insurance and benefits providers to obtain information for plan
renewals.
Converted SEC filings to meet EDGAR electronic filing requirements.
•	Maintained corporate and subsidiary fixed asset listings.
•	Miscellaneous other accounting functions.

Wright State University
October 1990- June 1992 (Graduate Teaching Assistant)
•	Led a computer based business simulation lab, training students in the senior
level management class on the operation of the simulation and serving as a
business advisor during the simulation.

Education 
Wright State University, Dayton, OH
1990-1992
MBA, Finance and International Business

University of Notre Dame, Notre Dame, IN
1986-1990
BBA, Finance

Computer Skills:
•	Microsoft Office Products: Proficient with Excel, Word, Outlook, Powerpoint.
Some experience with Access.
•	Basic understanding of networks and network design.

Interests/Extracurricular Activities
•	Little League Volunteer, Manager, and Board Member (Vice President for 2005
season).
•	Homeowners’ Association President for two years.
•	Model School PTO Treasurer for two years.
•	Parks Department Basketball League Assistant Coach.


References:
References are available on request.