Objective
Executive or managerial position allowing for parlay of demonstrated management,
training, technique development, branding, cost reduction, margin improvement,
communication, team building, and project management skills proven by a 14 year
management and 4.5 year successful self-employment.
Profile
Motivated, personable business professional with a successful 4.5 year track
record in small business ownership and a combined 14 years of business
management. Talent for quickly mastering marketing needs using online social
networking tools and grassroots techniques such as hand to hand and person to
person contact. Diplomatic and tactful with professionals and non-professionals
at all levels. Accustomed to handling stressful situations with clear headedness.
Demonstrated history of increasing revenue during falling economic situations.
Flexible and versatile - able to maintain a sense of humor under pressure.
Poised and competent with demonstrated ability to easily transcend cultural
differences. Thrive in deadline-driven environments. Excellent team building
skills.
Skills Summary
* Team Building, Training, Management, Retention, and Creative Leadership
* Marketing Strategies, Campaigns, Product Positioning and Branding
* Utilization of Staff and Materials to keep Business Clean and Presentable
* Retail Operations Management
* Cost Reduction Strategies
* Onsite Maintenance Technician
* Sales and Margin Improvement
* Customer Satisfaction Enhancement
* Development of Training techniques and Materials
* Records Organization and Management
* Accounts Payable / Receivable Management
* Vendor Negotiations and Management
Professional Employment
TEN14 SUPERLOUNGE - Owner Operator - SAINT LOUIS, MO 2004-2009
DEEPSIX DISCOTHEQUE - General Manager - SAINT LOUIS, MO 2002-2004
SKY BAR - General Manager - COLLINSVILLE, IL 2001-2002
SINSATIONS SHOWCLUB - General Manager - LAKE OZARK, MO 2001-2001
MIDWEST VALET - General Manager - SAINT LOUIS, MO 2001-2001
LIVINGROOM * 1014 - Operations Manager - SAINT LOUIS, MO 2000-2001
EXCAPE NIGHTCLUB - Supervising Manager - SAINT LOUIS, MO 1999-2000
KATSCAN PRODUCTIONS - Co-Owner - SAINT LOUIS, MO 1999
APPLEBEES - Corporate Trainer- CHESTERFIELD, MO 1998-1999
PP CLUB - Promotions Manager/General Manager - BAMBERG GERMANY 1995-1998
UNITED STATES ARMY - Unit Supply - SEATTLE, WA / BAMBERG, GERMANY 1993-1998
Professional Experience
* Developed, maintained, and implemented policies and procedures to include
staff training manuals, meeting agendas, marketing campaigns, and employee
retention
* Designed an intensive staff training manual from scratch to include job
descriptions
* Trained employees in cost saving techniques
* Maintained staff involvement in cleanliness and presentation of the business
* Created meetings with employees, supervisors, and managers alike to
disseminate information and brainstorm on future projects
* Created marketing campaigns creating profit and high margins
* Increased sales 30% in an economy that fell 15%
* Increased crowd base from 400 per week to 2500per week in a four month
period
* Motivated staff
* Maintained personal contact with clientele to maintain positive interaction
and satisfaction
* Maintained employee relations having lowest turnover rate of like businesses
for over four years
* Trained new staff while opening two new locations and maintaining staff
policies and procedures at home store
* Developed and maintained Human Resource polices and files
* Developed files and employee tracking
* Resolved disputes between employees
* Performed performance reviews
* Maintained detailed records
* Developed and maintained inventory tracking through creative spreadsheet
design
* Personally created an inventory spreadsheet to keep track of 400+ perishable
items and hundreds of non-perishables
* Was responsible for the inventory of over $350 million dollars worth of
equipment and supplies, with full line item inventories conducted every quarter,
and partial inventories each week
* Using existing software compiled and input over 30 million line items for
inventory tracking
* Negotiated with vendors to increase sales and product visibility
* Worked with vendors to promote both our brands together and increased profit
* Maintained a good relationship with vendors through management of accounts
* Family history in construction, plumbing, sewer, and drainage
* Maintained all bathroom facilities to include upkeep and/or complete
replacement of fixtures, running new supply and drain lines if needed.
* Fully and completely replace roof drain in an 18 story building
* Constructed 8 to 24 ft tall walls, five bars including one 52 ft long, and an
elevated DJ Booth
Education
University of Missouri - Saint Louis 1998-2001
Earned 125 credits for a BA in Criminal Justice and a BS in Computer Science
Technology Summary
MS Office (Word/Excel/PowerPoint) (07), Quickbooks, Windows (all), Web Trends
(Facebook, Twitter, Pixter, Flikr, Loopt, etc),
Affiliations
US Army Veteran, Honorable Discharge
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