Heather M. Williams
1302 Colony Drive, Kearney, MO 64060
 [Send email to request phone number] 03-2030 or  [Send email to request phone number] 56-2292
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          OBJECTIVE:	Obtain a challenging position utilizing the skills learned
through experience and education. 

SKILLS:	Recent Medical Transcription Certification from At-Home Professions,
Microsoft Office, Excel 
		Certified, PowerPoint, Access Certified, Planview, 10-Key, Multi-Tasking,
Organization, 
		Accounts Receivable/Payable, Self Starter, Typing, Telephone,
Ethical/Professional Behavior, 
		Leadership/Management, and Teamwork.

EDUCATION:	Northwest Missouri State University – Management and Marketing 
(Accounting Emphasis)
		
EMPLOYMENT:  Archivers 	September 2009 - Present 
	Customer Service Representative/Class Instructor
	Provide customer service to the all internal and external customer
bases
	Demonstrate product line and provide instruction in classroom setting
	Demonstrate time management and leadership when completing daily tasks
	Ethically and professionally maintain customer service
	Research and be knowledgeable of product lines and usage
	Maintain markdowns, new product displays, seasonal items and class
schedule

	Character of Excellence/Executive Development Associates                   
August 2006 – August 2007
		     Executive Assistant to the President
	Provide exemplary service to the President and Executive Staff
	Project management for events and company-wide venues
	Manage international affairs, including correspondence, finances and
personal preference
	Ethically and professionally maintain confidentiality internally and
externally
	Financial management and reporting on daily basis including AP and AR

	Trinity Transport, Inc., Kansas City, MO	             August 2004 – August
2006
	Transportation Specialist
	Act as a liaison between Customer and Transportation Companies
	Provide customer service by telephone and written correspondence
	Prepare/document incoming and outgoing receivables and payables
	Time management to be an effective force for my customers

	Commerce Bancshares, Inc., Kansas City, MO	             February 2002 - May
2004
	Executive Assistant/Business Systems Analyst
	Prepare time sensitive reporting for immediate and upper management
	Responsible for time management of executive and supports staff
	Maintain ATM Reporting Database and Design Access queries for analysis
	Responsible for Accounts Receivable and Accounts Payable

	The Liberty Clinic, Liberty, MO	            July 2001 – December 2001
	 Claims Adjuster/Customer Service
	Posted payments to General Ledger
	Established relationships with vendors and physicians
	Maintain high level of customer service with patients
	Managed the Accounts Payables and insurance filing for 12 physicians

	Moore, Horton, Carlson, P.C., Marshall, MO                    	September 1996 –
May 2001
	Administrative Assistant/Tax Preparation
	Responsible for payroll processing for multiple $1M companies
	Organized accountant’s daily and tax schedules
	Prepared Month-End Financial statements

	Noah’s Nest L.L.C, Marshall, MO	             July 1999 – February 2001
	Business Owner
	Developed and maintained business plans and financial statements
	Facilitated day-to-day operations and staffing
	All daily financial and strategic decision making