Objective:
 

virtual concierge, supervisor, research, customer service


Work Desired:Contract or Direct
Citizenship:US Citizen
Resident Of:State: Missouri - Area Code: 573
Willing To Relocate:No
Posted By Candidate:1+ Year Ago
Experience:More than 3 years of work-experience
Technical Skills:, Project Management
Work Experience:
Tony Cain
204 Linda Bertrand, MO. 63823 E: [Send email using form at bottom]  /  P:
 [Send email to request phone number] 25-0924

With 20+ years of management and multi-location management my background excels
in taking underperforming locations and turning them around into profit making
and award winning businesses. With strengths in personnel development and
learning new systems and operations quickly, I adapt and excel in new
environments rapidly. Recognized as a “fix it” and take-over specialist with
strong leadership skills.

PROFECENCIES

MS Word	MS Excel	MS Publisher	    MS Powerpoint	QuickBooks	 Quicken
Budgeting	New Location Openings	Personnel Training	   Location Closures	

ACCOMPLISHMENTS

Written Training Porgrams	Multiple Award Winning Locations	Turnaround
Specialist	
Drastically Reduce A/R Balances	Multiple Systems Installs	Superior Customer
Service
Licensed Insurance Professional	Black Belt in Taekwondo	200+ staffing

EXPERIENCE

MTC Merchandising, LLC
MTC Consulting, LLC, Bertrand, MO. 						2009 – Current
Both of these businesses were started in the Spring of ’09 although I have been
doing consulting work for a number of years. As owner I work to garner new
clients. The merchandising business is fairly self-sufficient with a retail
website and numerous wholesale clients and I limit the consulting work to special
projects and incorporating the health insurance in with it.

PB Hotel Mgmt. Poplar Bluff, MO. 						11/06 – 02/09
Area Manager for 3 hotel locations (Holiday Inn, Comfort Inn & Super 8).
Responsible for all areas of daily operations, staffing, budgeting, customer
service and product quality. The Holiday Inn also included a Pasta House Co.
restaurant. Hired to consolidate and streamline operations between the 3
locations and make significant improvements in financials and customer service.

Midamerica Hotels Corp., Cape Girardeau, MO.				07/98 – 02/06
Hotel Division Manager responsible for all aspects of operations and financials
for the hotel division. Turned poor customer service scores and underperforming
locations into award winning operations for both quality and customer service.
Significantly improved financial performances of locations also.

Happy to provide additional work experiences upon request and during interview
as needed. Background includes multiple years of F&B management, F&B Ownership,
additional hotel management experience, Sales experience and Retail Management.

I look forward to meeting with your organization soon!

 

Applicant is exclusively interested in work-at-home opportunities.


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