Federal Reserve Bank of Kansas City, Kansas City, MO
June 2009 Present
HRIS Analyst
Member of the HR Technology team responsible for the implementation/conversion
to Taleo Applicant Tracking System utilized at each district bank. Serve as
system administrator executing the configuration of the new system, focusing on
the Candidate Workflow, Correspondence, Onboarding, and Reporting.
Perform tests to confirm configuration set-up and changes are accurate and to
each Districts unique specifications.
Document requests and issues using Sales Force as the issue tracking system.
Communicate with vendor support personnel to resolve configuration items, and
issues in order to correct prior to the Districts going live with Taleo.
Create test scripts, training, and procedures documentation.
Create ad hoc queries/reports and provide ongoing support to each District.
Grafton, Inc. - Engineering Division, Overland Park, KS February 2009 March
2009 (Contract)
QA Tester/Engineering Recruiter
Serve as the point of contact and QA Tester for the conversion of Grafton's
legacy HRIS/ATS software to TalentSecure's new SaaS version. Worked with the
development team at HCR Software to ensure the accuracy of the conversion.
Performed data integrity analysis and functionality testing.
Recruiting engineers within various disciplines to include Mechanical,
Electrical, Civil, and Structural for multiple clients nationwide.
TalentSecure, LLC., Overland Park, KS December 2007 February 2009 Client
Advocate/Technical Support
Analyze the needs for HRIS software improvement or customization, document
specifications, and work directly with developers to execute changes.
Work directly with the development team and end users to prioritize software
issues, integrations as well as new features and functionality of the software.
Develop training documentation for new features and functionality as well as
provide one-on-one training to the client.
Responsible for quality assurance testing in both test and production
environments.
Assisted with conversion from a traditional web-based application to a SaaS
model. This included requirements gathering, gap analysis, and user acceptance
testing.
Provided first tier technical support to clients. Determined when there were
Software issues verses user errors. Escalated issues to the development team
while remaining the point of contact for the client, communicating questions and
resolutions.
Manage new client implementations to include process evaluation, client
configuration, data migration including data mapping, and client specific
customizations.
Provide on-going support to clients for additional training, questions,
process improvements, and troubleshooting.
Grafton, Inc., Overland Park, KS November 2002 December 2007
Branch Manager, March 2004 December 2007
Lead team of 5 recruiters and administrative staff. Actively recruited and
placed candidates in all work disciplines including but not limited to
accounting, admin support, engineering, legal and call center personnel. Placed
on average 1500 people on short and long term assignments every year.
Worked directly with the Chief Operating Officer on budgeting and setting
goals for individuals as well as the office to maximize profits.
Maintain the consistent operation of the office environment by establishing
guidelines and processes. Verify that these processes are carried out by
analyzing the TalentSecure applicant tracking database to ensure that the
information is correct.
Guide and coach the Staffing Specialists on recruiting/sourcing using Job
Boards and other resources, customer service, interviewing, employment law, the
on-boarding process, and sales techniques.
Serve as the test site for TalentSecure. Working through glitches and
complications by suggesting changes as well as verifying completion by conducting
tests.
On-site Staffing Specialist, November 2002 March 2004
Managed the recruiting and hiring process for temporary and contract employees
at the clients location.
Counseling employees on various assignment details such as job performance,
attendance, policies, and procedures.
Recruit candidates and submit resumes to the hiring manager as well as the
Human Resource department for consideration.
Administer testing to candidates per clients standards. Evaluate candidates
to determine if they meet the clients requirements to be hired.
Developed and maintained weekly and monthly reports for client billing and
tracking purposes.
Helzberg Diamond Shops Inc., North Kansas City, MO
March 1995 October 2002
Loss Prevention Assistant, July 2000 - October 2002
Administered pre-employment screening process for the corporate office and 240
retail stores.
Obtained and evaluated credit reports, applicant surveys, and background
checks to establish applicants risk to the company.
Perform extensive background checks to include county criminal, employment and
education verifications for all Management candidates.
Developed and continued to maintain various departmental monthly reports such
as applicants approved verses hired, travel expenses, and field loss prevention
managers activity: investigations, store visits, store operational reviews,
merchandise losses.
Evaluate and approve for payment all departmental and store security invoices.
These included locks, keys, alarm system upgrades, monitoring, guard service,
etc.
Benefits Technician, September 1997 July 2000
Assisted employees with benefits questions and problems, including all
insurance claims resolution.
Maintained records for all corporate employee benefits programs for 2,500
associates. These included 401(k) savings plan, health, dental, vision, flex
plans, relocation, COBRA and HIPPA administration.
Refined and maintained the billing process for associates on leave of absence
and previous associates on COBRA.
Developed and implemented the annual benefits open enrollment, which included
developing a theme, preparing communications, as well as, process all enrollment
changes in the AS400/JD Edwards and our third party administrators system.
Prepared and coordinated all enrollment information for a changeover to a new
third party administrator and national preferred provider organization.
Quality Assurance Receiving Associate, March 1995 September 1997
Evaluated incoming merchandise shipments from manufacturers to ensure the
consistency of merchandise quality and eliminate defective products.
Assist in mailroom; prepare daily merchandise shipments to stores and sort
incoming shipments from stores and vendors, routed merchandise and paperwork to
the appropriate departments.
Software Knowledge
TalentSecure, Tempus Fugit, PeopleSoft, Beeline, BrassRing, JD Edwards, MS Word,
MS Excel, MS Access, MS PowerPoint, MS Outlook
Education University of Missouri, Kansas City
(Attended UMKC on an Athletic Scholarship)
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