OBJECTIVE
Results-driven Sales Individual eager to contribute dynamic sales, business
development, client servicing and interpersonal relation skills toward actively
supporting a progressive organization in optimizing performance as a key staff
member.
PROFILE
  ˜ Offer extensive sales and marketing experience, with comprehensive employee
and client relations management background.
  ˜ Entrusted with achieving optimal utilization of human and financial
resources through proactive workflow planning/coordination and P&L
administration.
  ˜ Effectively define, develop and implement targeted action plans to maximize
operational productivity, efficiency and profitability.
  ˜ Proactive leader who successfully recruits, trains/develops, mentors and
leads top-performing teams and creates a collaborative environment conducive to
achieving high levels of employee retention and job satisfaction.
  ˜ Exceptional ability to research and evaluate industry trends and use
findings toward designing and executing innovative strategies to boost company
leveraging.
  ˜ Dynamic communication, presentation, relationship building and
problem-solving abilities.
  ˜ Excel at interacting with broad populations including senior management and
staff as well as clients and external contractors.
CAREER ACHIEVEMENTS
  ˜ Gained new accounts and expanded customer base in Memphis and the metro area
by conducting comprehensive market research and analysis, attending networking
events and building/establishing key relationships.
  ˜ Successfully developed and established company image and corporate
philosophy in the community by forging strategic partnerships and building a
strong network of associates, customers, community and professional
organizations. 
  ˜ Boosted gross margin by formulating strategic pricing plans and providing
exceptional customer service. 
  ˜ Increased sales by managing branch B proactively provided direct telephone
contacts, personal visits, and servicing activities,
PROFESSIONAL EXPERIENCE
 Kimco Facilities Services Corporation, Memphis, TN 2009
 Market Director
Oversee business development activities, sales, and operations. Plan and
administer the Forecasting, and P& L Budget. Responsible for all tours, pricing
and customer satisfaction. Oversee the Memphis Branch. 
WillStaff, Memphis, TN 2008 
Sales Manager 
 ‚  Contributed dynamic leadership skills in supporting all aspects of sales and
marketing for a start up branch, with full accountability for branch  's
financial goals.
 ‚  Hired, trained and motivated new hires, playing an instrumental role in the
development of top performing team members. 

Kelly Services, Memphis, TN 2006-2008
Branch Manager 
 ‚  Innovatively created and implemented targeted marketing plans instrumental
to meeting and exceeding sales goals.
 ‚  Relied upon to lend expertise in managing the launch of a new branch in
Jonesboro, Arkansas and oversaw all aspects of daily onsite operations. 

Jacobson Staffing Company, Memphis, TN 2004-2006
Area Sales Manager (2005-2006)
 ‚  Proficiently designed, developed and executed sales and marketing strategies
supporting enterprise-wide operations to successfully meet and exceed financial
goals.
 ‚  Applied sharp business acumen toward defining/implementing policies to boost
overall operational performance.

Jacobson Staffing Company, Memphis, TN 2004-2006
-Continued-
Branch Manager (2004-2005)
 ‚  Exhibited industry expertise and advanced communication skills toward acting
as first point of contact in responding to customer inquiries regarding accounts,
services and rates and troubleshooting problems.
 ‚  Efficiently planned and coordinated workflow, defined staffing requirements
and assigned projects to optimize utilization of human capital and operational
resources.
 ‚  Spearheaded diverse administrative activities ranging from staffing,
training and performance evaluation to P&L administration, staff meeting
coordination and report preparation, demonstrating exceptional organizational and
multitasking abilities in achieving operational goals and timelines.

Ablest Staffing Services, Memphis, TN 2003-2004
Account Executive (2004)
 ‚  Proficiently set up and developed assigned territory and successfully
contributed to business development by using proactive prospecting techniques to
generate new customers.
 ‚  Promoted superior service and exceptional customer satisfaction by promptly
resolving issues and preventing escalation.
 ‚  Maximized sales volume and profitability by effectively organizing and
coordinating sales effort.
Staffing Supervisor (2003) 
 ‚  Independently supervised daily office operations including applicant
processing, training, order filling and performing administrative functions.
 ‚  Strategically designed existing account servicing plans centered upon
account retention and penetration in order to develop a high level of
accountability. 

RGT Management, Inc., Memphis, TN 1999-2003
Senior Account Executive - People Placement Services (2002-2003)
 ‚  Actively supported subsidiary  's launch and developed effective staffing
solutions for RGT Management as well as other local businesses. 
 ‚  Illustrated strong interpersonal relation and analytical skills in
interviewing candidates and performing hiring decisions.
Human Resource Generalist (1999-2002)
 ‚  Recruited salary managers for 60 restaurants in 5 states.
 ‚  Administered all benefits including medical, dental, life and 401k in open
enrollment meetings. 
 ‚  Concurrently handled all unemployment claims and employment verifications,
as well as transfers, demotions and promotions, further exhibiting ability to
manage multiple functions. 
 ‚  Ensured strict compliance with all state and federal regulations by
maintaining EEOC files and audited 60 restaurants.

EDUCATION
Bachelor of Science, Organizational Management - Crichton College (Memphis, TN)
Associate of Applied Science Degree - State Technical Institute (Memphis, TN)
TECHNICAL SKILLS
Microsoft Word, Excel, and Power Point

To Whom It May Concern,

Are you seeking a results-focused, solutions-oriented sales and marketing
professional to support your company in maximizing revenues? I am currently
exploring new opportunities, and am interested in joining your team. To acquaint
you with my qualifications, I  'm submitting my resume for your review. In
advance, thank you for your time and consideration.

From leading high performance teams and facilitating superior client servicing
to streamlining operations and executing proactive employee development
processes/procedures, I have continually excelled in maximizing performance as a
dynamic leader. I excel in identifying and resolving inefficiencies, introducing
solutions instrumental to boosting performance and strategically utilizing
financial and human resources to generate optimal results. As illustrated by the
accompanying resume, I have a comprehensive background in enhancing gross margin
and increasing sales through proactive customer service strategies and targeted
market plans.
 To complement my experience, I offer a Bachelor of Science in Organizational
Management.

As a member of your team, I will consistently exhibit a strong commitment to
quality and a dedication to playing a large role in achieving and surpassing
goals. I am eager to meet with you to discuss how my qualifications support your
current and prospective needs, and welcome the opportunity to interview at your
earliest convenience.

Regards,

Renee Sappington