Latisha D  Harvey
1234 Dawn Dr Ellisville, MS 39437  [Send email to request phone number] 19-5428 [Send email using form at
bottom]

Experience	Claims/Reimbursement Specialist
07/10-present  AAA Ambulance
	All accounts receivable posting including patient and insurance
payments
	Working with other healthcare facilities to set up transport for
non-emergent services including proper documentation for Medicare/Medicaid
	Working with patients to resolve accounts/Customer Service
	Daily/Monthly Deposit Reports
	Billing of all insurance through clearinghouse etc.
	Resolving technical issues to insure proper filing of insurance claims
	Billing of all secondary insurance payers including electronic and
paper claims
	Modification and correction of claims including coding and insurance
verification errors 
	Processing refunds and overpayments to insurance payers
	Processing refunds to patients
	Medical coding of ambulance trips
	Correction of coding including ICD9 and HCPCS
	Identify coordination of benefits for claims for proper reimbursement
	Financial Counselor/Insurance Coordinator
03/07-07/10 Forrest General Hospital
	Customer service
	Charity/Financial Assistance
	Working with patients to resolve accounts 
	Collections and setting up payment plans
	Pre-Registration of inpatient and outpatient procedures
	Estimating costs of procedures
	Working with Mysis, QuadraMed, SMS, Excel, Microsoft Word, Microsoft
Outlook, and Excel
	Registration of inpatient, outpatient, and emergency room patients
	Verification of insurance benefits and coverage
	Insurance precertification when applicable
	Working with medical review personnel to determine which procedures can
be rescheduled for non payment of deposit
	Training personnel on above job duties
	Senior Customer Service Representative
10/04-03/07  Harrison Finance
	Customer Service
	All clerical skills including typing, filing, answering phone 
	Monthly insurance reports
	Loan application approval and denials
	Collections
	Accounts payable/receivable
	Filing all UCC's, titles, and deeds
	Cash drawer maintenance and balancing
	Daily deposits
	
Senior Customer Service Representative
11/98-10/04  American General Finance
	Customer Service
	Clerical duties
	Loan applications
	Filing all UCC's titles, and deeds
	Accounts payable/receivable
	Processing mortgage loan documents including good faith estimates 
	Clearing title search issues 
	Scheduling loan closing
	Processing/Posting payments
	Cash Drawer Maintenance/Balancing
	
Education	University of Phoenix
 2007-2009
 Bachelors of Arts in Health Administration 
 3.83 GPA