Becka Larkin 
Box 606 
Livingston, MT 
59047 
 [Send email to request phone number] 81.2227 
[Send email using form at bottom] 
 
 
Objective 
To pursue a telecommuting career with a highly successful company which fosters
creativity 
and professional growth. 
 
 
Qualifications 
Highly motivated, independent, innovative and personable 
Persevering, ambitious, outgoing, success-oriented, responsible, competent and
attentive 
Extremely organized, quick-witted, patient and thrive under pressure 
Quickly turn problems into solutions, rapidly grasp new concepts and promptly
meet deadlines 
 Superb typing, writing, grammar, communication and computer skills  
 Experience with PDF making/workflow, digital prepress, marketing experience 
 
 
Education 
Bachelor of Arts – English, Ohio University 
Bachelor of Arts – German, Ohio University 
*Recipient of the David Sullivan Scholarship - 1997 
 
 
Relevant Experience 
2003-2008  PrintingForLess.com 
2006-2008  Training Manager 
• Trained 100 newly hired TSRs many facets of the TSR position including PFL CRM

philosophies and digital pre-press 
• Trained PDF making from most any software application 
• Action Selling certified and Action Selling Trainer 
• Participate in updating PFL TSR Training Curriculum  
• Created PFL File Processing Application Guide to aide in highly accurate and 
efficient File Processing 
• Created Sample Pack/Order/Custom Quote/New Company Contact Follow-up 
process documentation 
• Created materials to better train RGB to CMYK color conversion  
• Assisted in trimming down the Training Program from 16 weeks to 12 weeks 
• Assisted in interviewing TSR candidates and help hire over 70 TSRs 
• Team Lead for the Fun Committee 
   2004-2006 Technical Services Coach 
• Responsible for influencing individual TSRs to increase CRM and File
Processing 
performance 
• Assisted TSRs in creating Individual Development Plans  
• Handled Post-Delivery Issues and file escalations 
• Participated in NetPhone beta group 
• Created CRM Quality Assurance Charter  
• Assisted in CRM training of newly hired TSRs including Action Selling 
 
 
 
 
2003-2004 DH’er, Technical Service Representative, Team Lead 
 Processed over 4,000 files to create press ready PDFs for 1.3 million dollars 
 184 Conversions (New Customers) as a TSR  
 Filled-in on Teams missing a team member 
 Became a Silver Team member to assist with OfficeMax partner  
 Became the Silver Team Lead and was part of a high performing team  
 
2000-2003 Reier Broadcasting Company 
 Account Manager/Marketing 
• Monitor radio budgets for businesses and create exciting promotions 
• Maintain customer relations/public relations with 150 local and national
business 
owners/ad agencies 
• Designed many company flyers and special features 
• Market air time for five unique radio stations 
• Worked closely with the Bozeman Chronicle (Blue Jean Friday), Bozeman/Belgrade

Chamber of Commerce (Crazy Days), Downtown Bozeman Association (Christmas 
Stroll), High Country Venture Marketing/Kids  Fest/Royal Hanneford Circus,
Montana 
Social Norms Project, Pepsi Cola, Sack’s of Bozeman and Belgrade,
S.W.M.B.I.A/Parade 
of Homes, University Square Merchants Association and Valley Ice Garden 
 
 
1999-2000 Strategic Alliances, Progressive Insurance Corporation 
Coach/Direct Sales Representative 
• Marketing Department creating and maintaining partnerships with other
corporations to 
increase revenue 
• Coached new and struggling DSRs (Direct Sales Representatives)  
• Assisted sales representatives with answers about the company’s partnerships 
• Instilled agents with sales methods to increase their revenue 
• Became a Licensed Property and Casualty agent in 40 states 
• Top 25 insurance sales within company  
• Ran credit reports, motor vehicle reports, claims reports and VIN reports 
 
 
1995-1998  Waitress, The Wright Place 
• Worked full time while obtaining two degrees 
• Always provided great customer service 
 
 
 
 
 
 
 
 
 
 
References Available Upon Request