TRINITY B PROEBSTEL
MISSOULA, MT 
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Work Experience
10/2009 - Current St.Pat's Hospital Missoula, MT
My duties are to assist in care of patients under direction of nursing staff.
Document care in medical records as indicated. Answer patents call lights and
alarms to determine their needs. Bathes, dressing and undress patients. Serve
and collect food trays. Feed patients who require help. Change bed linens.
Transport patients in wheelchairs or assist them to walk. Take vital signs.
Transfers, assist in lifting.
CNA

7/2007 - 9/2009 Village Health Care Missoula, MT
My duties are to assist in care of residents under direction of nursing staff.
Document care in medical records as indicated. Answer residents' call lights
and
alarms to determine their needs. Bathes, dressing and undress residents. Serve
and collect food trays. Feed residents who require help. Change bed linens.
Transport residents in wheelchairs or assist them to walk. Take vital signs.
Transfers, assist in lifting
CNA

1/2007 - 7/2007 Home Instead Missoula, MT
Assist seniors with light house cleaning, meal preperation, medication
reminders,
bathroom assistence, companionship and grocery shopping.
caregiver

3/2003 - 11/2006 US Investigations Missoula, MT
Assist Clients with status, disputes over billing, Explain product line,
research
and explain jurisdiction- specific inquiries, My duties also included handling
initial
contacts with clients when technical problem is discovered with the interface,
ASBI, Fax server or email. Communicating with clients when results have been
returned incorrectly and documenting these discrepancies. Entering results
returned via mail, fax or through Casepro
Support Services

3/2003 - 11/2006 US Investigations Missoula, MT
Abstracting court dockets as well as dealing with Court Clerks and Independent
Contractors in all jurisdictions with objective of Clarifying records abstracted
or
soliciting record searches or other information. Having the ability to compare
and
contrast current results and previous results to keep the social security
number
matches accurate in the system and for the client.
Research Specialist II

3/2003 - 11/2006 US Investigations Missoula, MT
Managing the state of California Independent Contractors, making sure
searches come back in a timely manner with quality to company standard. My
duties also included building Contractor depth through the recruitment process,
Contacting county courts to make sure court fees are consistent to what we
bill.
Assisted Researchers with Casepro when difficulties arise. Made sure that the
company had alternet Researchers when the top ranked Researcher was on
vacation or had quality issues.

8/2000 - 3/2003 Touch America Missoula, MT
Assisted Customers with all billing inquires, account set up and disconnects as
well as sales and services. My duties included Quality customer service with
quantity as a priority
Customer Service Rep

7/1999 - 8/2000 Research Data Design Missoula, MT
Performed interviews for marketing research purposes by calling businesses as
well as residents to obtain their opinions of products and services.
Interviewer

Education
Sentinel Missoula, MT
High School Diploma:
Graduated: 6/1992
Additional Education
Village Health Care Missoula, MT 7/2007
CNA School
Skills & Tools
• Access • Own Personal Computer• Cash Handling
• Cashier • General Office • Recruitment• Inventory • Retail Sales• Legal
Terminology • Sales
• Customer Service • Microsoft Word • Windows 2000
• Data Entry • Monitor Performance • Windows NT
• E-mail • Multi-Line Phone • Windows XP
• Elder Care • Organizational Skills • Wireless
• Excel • Outlook • Word Perfect

Licenses & Certifications
Certified Nurses Aide 7/2007
BLS/ADA Certified by American Heart Institute 9/2009