SUZETTE SMITH		                                                                 
		      10 Winchester Court, Youngsville, NC 27596

	E-mail [Send email using form at bottom] Cell  [Send email to request phone number] 26-6624• Home
 [Send email to request phone number] 54-0543 


SUMMARY

Account Representative for leading global contract manufacturer with extensive
experience in project management, supply chain management, and new product
industrialization. Progressive career growth and assumption of new
responsibilities reflect continued and successful application of knowledge and
experience in adding value to the organization’s objectives. Ten years of
experience managing various clients from forecasting, order entry, and new
production introduction. Understand critical success factors in ensuring
cost-effective and on-time delivery in high demand environment. Demonstrated the
ability to meet challenging program product delivery goals. Proven track record
of success in developing solutions that improve the efficiency and effectiveness
of business operations.

AREAS OF EXPERTISE

	Project Planning & Execution		Vendor Negotiations & Management
	Customer Relationship Management		Service Level Performance
Agreement
	Supply Chain Management		P&L & Risk Management
	Order Entry & Management		Lean Sigma
	Cross Functional Team Leadership		Distribution
	Master Scheduling		MRP Expertise
	

EXPERIENCE

ACCOUNT REP														September 2004 - Present
Modus Link International							Morrisville, NC

Act as liaison between client and manufacturing for light assembly/pack type
production.  Key efforts include:

	Manage customer orders from order entry to assuring price, delivery,
and quality of product.
	Responsible for pricing materials and finished goods to client
	Lead internal team which includes:  Sourcing, Procurement, Planning,
Quality, and Manufacturing to assure that the product is delivered within
lead-time, at cost, while maintaining quality.
	Statement of Work maintenance with client as well as internal Service
Level agreement to assure that the client pricing and process model is current.

PROGRAM MANAGER						 					April 2001 – July 2004	
Flextronics International										Youngsville, NC

Act as liaison between customer and manufacturer in formalizing product and
volume delivery requirements. Develop profit/cost model of manufacturing
feasibility. Forecast revenue streams based upon customer contract and create
master schedule to establish sequence and lead time of each operation to meet
shipping dates according to sales forecasts or customer orders. Key efforts
include:

	Act as primary interface between the contract manufacturer and the
customer ensuring program objectives are achieved for manufacturing of products
within specifications
	Coordinate manufacturing of new and existing products for multiple
customers
	Manage cross-functional team supporting customer including: 
Procurement, Engineering, Manufacturing, Quality, Documentation and Planning
personnel in support of fabrication of customer products
	Project revenue streams to the business and drive activities to meet
projections

PROJECT MANAGER												November 1998 – April 2001
Ericsson 										Lynchburg, Virginia

Had primary responsibility for New Product Introduction and industrialization of
new wireless communications products for major telecommunications manufacturer.
Interfaced with all levels of the organization from executive to front-line,
including engineering design, testing, and production, procurement, and finance
in the end-to-end process of achieving high-volume manufacturing cellular
products.  Key responsibilities included:

	Managed New Product Introduction (NPI) within organization which
involved global industrialization for high-volume manufacturing of new products
by 3rd-party contract manufacturers
	Owned budget responsibility for ensuring profitability and feasibility
of manufacturing new products
	Managed scheduling responsibilities for NPI industrialization
	Interfaced at all levels of organization from executive management,
engineering, test, and production personnel
	Utilized MS Office Suite including Microsoft Project, Word, Excel,
PowerPoint

NPI SPECIALIST									February 1997 – November 1998
Ericsson										Lynchburg, Virginia

Assumed role of New Product Introduction Specialist for wireless communications
group in industrializing new cellular products for global manufacturing by
contract manufacturers. Shared responsibility for validating technical product
requirements, for ensuring feasibility of production in areas of cost and
profitability, and for efficient design and build processes.   

	Participated in development, maintenance, and communication of
engineering and documentation requirements and changes
	Responsible for Master Scheduling in support of new product
industrialization
	Performed MRP changes for master scheduling and engineering changes
	Achieved cost reductions by eliminating excess and obsolete materials
levels 


EDUCATION & TRAINING

BACHELOR OF BUSINESS ADMINISTRATION							
Averett College															 Danville, Virginia
Graduated with honors, 3.9 GPA, summa cum laude

Completed numerous professional training courses including: JD Edwards MRP
System, Internal Auditing, Win-Win Negotiations

Proficient with – Microsoft Office Suite:  Microsoft Outlook, Microsoft Word,
Excel, PowerPoint, Microsoft Project, and Access MRP Systems:  Visio, JD Edwards,
BaaN, IFS and SAP 
Documentation Systems:  Eliza, PiWin, and Agile