Gerry Peterson
1010 Arbor Valley Lane
Apex, North Carolina 27502

816-665-8214
[Send email using form at bottom]

EXPERIENCE 

08/2008 – Present	Sprint, Inc	                              Overland Park, KS
Program Manager III, Sales/Sales Operations
	Conduct root cause analysis in order to discover gaps in national
business and retail sales representatives processes.
	Project lead projects across the corporation in order solve gaps/issues
found from analysis for the sales organization.
	Work with cross functional teams such as IT, Sales Operations, and more
in order to discover and develop processes for Sales/Sales Operations.
	Develop job aids and flow charts for all types of sales
representatives. 

04/2007 – 08/2008	R. H. Donnelley	Morrisville, NC
Sr. Instructional Designer, Business and Technical Training
	Designs and develops online and instructor-led training material
supporting the business and technical organizations from the ground up.
	Works directly with subject matter experts identifying training needs.
	Project leads training projects over two additional instructional
designers.
	Conducts front-end needs analysis to identify learning gaps and
specific training needs.
	Activates new learning solutions for learning management system (LMS)
to ensure accurate student accessibility and enrollment. 
	Storyboards all Web based training.
	Participates in post-training evaluations to identify training success
and course effectiveness.
	Effectively carries and completes a minimum of five projects at once.

01/2000 – 03/2007	Sprint Nextel	Overland Park, KS
Project Manager and Senior Instructional Designer—Sprint’s University of
Excellence
	Project led a team of 10 courseware developers supporting numerous New
Hire training packages for Sales, Sales Support, and Technical.
	Project managed approximately 7 concurrent training initiatives
simultaneously.
	Assigned staff resources based on bandwidth and skill set.
	Interfaced with business partner executives to review the current and
future training needs.
	Coached, counseled, and motivated team to meet date-sensitive
deadlines.
	Partnered with management peers to create and implement annual
performance objectives and strategic goals.
	As Senior ID—built training packages from ground up beginning with
analysis through evaluation.  
	Designed and developed Web-based training from ground including
storyboarding. 
	Served as editor of all training materials, branded materials, web
based course, audio and video for one year. 

07/1996 – 01/1999	Central Missouri State University 	    Warrensburg,  MO
Adjunct instructor/Instructional designer
	Grant funded position with state of Missouri.  Traveled over the state
teaching teachers how to incorporate technology into their classroom.
	Taught undergraduate students Instructional Technology in University
setting.
	Supervised five employees in running and managing two computer
classrooms.
	Built web based and instructor-led training for college instructors.

03/2000—Current      University of Phoenix                   Phoenix, AZ
Instructor
•	Currently teaches graduate course in Instructional Design in university’s MA
ED program. 
•	Teaches all aspects of the instructional design process based on the ADDIE
model.
•	Insures students are adept at writing correctly and understands the
instructional design process.
EDUCATION
1999                Central Missouri State University                
Warrensburg, MO
	MA. Instructional Technology
1998                 Central Missouri State University                
Warrensburg, MO
•	MA History
1986                 Creighton University                                  
Omaha, NE
•	BA   History and International Relations
REFERENCES
Gary Born, Account Manager
Sprint, Inc
Sprint University
6500 Sprint Parkway
Overland Park, KS  66211
913-220-4516

Suzanne Chadwick, Manager
Sprint, Inc
12601 Stearns
Overland Park, KS  66213
913-488-4645

Cheryl Rios, Project Manager
Grainger, Inc
Chicago, IL
913-486-1293