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MARLON F. WILSON
[Send email to request phone number] 87-9622 | [Send email using form at bottom]
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Product Test Analyst| Technical Product Manager| Software Development Lab
Manager| Network Manager
Talented IT professional with experience in network management across multiple
operating systems. Qualified applications developer has over a decade of
experience with advanced computer installs, upgrades, diagnostics, repairs,
hardware engineering, applications development, technical design and structure
product management.
TECHNICAL EXPERIENCE
Systems: Windows 9x/ME, Windows NT/XP/2000/2003 Professional and Advance Server,
OS/2, HPUX, Solaris, Linux, AIX, DG/UX, Sco and Irix.
Hardware: IBM Compatible Personal Computers/Laptops, HP 3000, Microvax 3100, SUN
Servers and Workstations, IBM RS6000, HP Servers and Workstations, DEC Servers,
Aviion Servers and Workstations, Clariion mass storage systems, Silicon Graphics
Workstation, Opstar Optical Devices, Laser Scanners, Programmable Logic
Controllers, Gateway Controllers, Cisco Routers, Shasta BSN5000 Router and Bay
Networks Baystack Switches.
Software: Microsoft Office 9x/2000/2002 Suites, Lotus SmartSuite, Lotus Notes,
X-Windows, PC Anywhere, Legato Networker, HP Openview, Clearcase, Transarc DCE,
Orbix, Veritas, Samba, Adobe Premiere/PhotoShop, Visio 2000/2002/2003 and
AutoCad.
PROFESSIONAL EXPERIENCE
IBM Inc, Durham, North Carolina
$100 Billion dollar global technological provider of comprehensive IT services,
hardware, software, financing, research and technology
Product Test Analyst September 2004 August 2006
Installed and configured Windows, Linux, AIX, and Netware operating systems on
various servers for storage device compatibility testing. Implemented and tested
storage devices against backup applications including: Veritas Backup Exec,
Veritas Netbackup, CA Brightstor, Legato Networker, and IBM TSM. Configured
communication between servers and storage devices with iSCSI interfaces.
Installed fiber connections to SAN and automated storage systems across Cisco
fiber switches. Tested storage device drivers against Microsoft WHQL software for
Microsoft certification approval.
Accomplishments:
Determined the functionality and performance expectations of storage devices
during critical deadlines.
Managed labs website along with a Linux web server containing secure access
to technical documentation and driver database.
Created effective and accurate test reports gathered from test plan scenario
results.
EMC, Durham, North Carolina
$9 billion dollar global corporate leader in products, services, and solutions
for information management and storage. EMC is a trusted provider of information
infrastructure, helping organizations of every size around the world keep their
most essential digital information protected, secure, and continuously
available.
Lab Support Engineer April 2002 - March 2003.
Provided onsite systems support to multiple teams in NAS/SAN storage engineering
labs. Supported clients and servers across Solaris, Red Hat Linux, SuSe Linux,
Irix, SCO Unix, HPUX, Windows NT/2000/XP platforms. Installed and repaired
multi-vendor hardware systems and storage subsystems. Diagnosed network related
issues. Performed installs of software packages and updates on Sun and Fujitsu
clients. Maintained and managed documentation procedures related to software
configurations and setup instructions. Managed lab Unix DNS & DHCP servers for
client access including setup and administering windows active directories.
Accomplishments:
Provided knowledgeable insight to peers pertaining to the functionality and
usability of the various OSs.
Implemented client workstation identity and software inventory capture
scenario.
Built database of images of various server platforms with a reload process to
shorten downtime during a server hard drive failure.
NORTEL NETWORKS, Durham North Carolina
$10 Billion dollar global communications corporation. Nortel delivers innovative
technology solutions encompassing end-to-end broadband, Voice over IP, multimedia
services and applications, and wireless broadband to fortune 500 companies and
government institutions around the world.
Technical Product Manager May 2000 - June 2001
Planned & designed network for development Lab. Created and tracked
requisitions for purchasing of necessary lab equipment. Resolved third party
connectivity issues and legalities regarding access to Nortels local labs.
Responsible for design and setup of Nortels OEM performance, features and
redundant testing across Solaris and NT environments for the Integrated Services
Devices. Conducted and scheduled meetings with Third Party vendors using WebEx
and Project Link as collaboration and sharing tools on an NT based platform.
Coordinated with Project Managers regarding product requirements documentation
and product design. Responsible for assuring all deadlines and deliverables were
met for Integrated Services Devices.
Accomplishments:
Coordinated the development activities across Communication Server 2000,
Gateway Controller, Element Management System and Third Party development
technology organizations.
Developed test plans and test cases for the Integrated Services Devices.
Software Development Lab Manager June 1999 - May 2000
Managed lab user accounts for local and global users. Provided 24/7 lab support
for users, customers and offsite groups across platforms like NT, Solaris, HPUX,
Linux and AIX. Responsible for providing necessary software and hardware
purchases for implementing and testing of tools and software packages. Performed
software installs and application configuration on applications like Source
Navigator, Oracle, DCE (Distributed Computing Environment), Zero fault, Samba,
Clearcase and Orbix to suit project requirements. Administered Clearcase
environment across AIX, HPUX and Solaris platforms. Responsible for packaging,
building loads and submitting loads into the software vault. Responsible for
maintaining incremental and full backups of critical data. Performed Perl, C, C++
and UNIX script editing.
Accomplishments:
Mentored new lab employees and worked closely with design engineers to help
provide a stable development environment.
Established a technically advanced lab environment by staying informed of
consumer associated feedback through Nortels lab development resources.
Resolved major distributed computing environment issue through persistent
analysis. Contributions recognized by DCE support teams and DCE developers
abroad.
DATA GENERAL CORP. Durham, North Carolina
One billion dollar international manufacturing corporation. Data General is a
manufacturer of multi-user computer systems such as mini computers, work stations
and servers.
Network Manager March 1997 June 1999
Provided onsite support to the Environmental Protection Agency's Enterprise
Division providing hardware and software expertise within an open system
architecture featuring DG/UX, Sco, HPUX, DUX, Solaris, Irix and AIX to an
estimated 30 administrators and several thousand users nationwide. Responsible
for managing over 100 systems including EPA's public access Internet Server and
mass Clariion storage units. Conducted interviews with candidates for hardware
and software positions. Managed vendor lab to be utilized for NT/UNIX
interoperability testing. Managed Windows 95/98/NT and UNIX environments across
Compaq, DG and IBM server platforms. Managed IIS for local group, user accounts
and passwords. Performed diagnostics procedures and documented problems that were
encountered throughout the trouble shooting process.
Accomplishments:
Developed a strong working knowledge of UNIX user/administrator and personal
environment manipulations.
Configured TCP/IP, NFS, NIS, DNS, BDC, IIS and Sendmail.
Developed an Interactive setup of both Token Ring and Ethernet networks.
Implemented and controlled software installation and migration in UNIX and
Windows environments.
Collaborated with systems engineering group to assess state of the art
technologies.
IBM, Durham, North Carolina
Assembly Inspector August 1996 February 1997
Installed system-configuring software on assembled machines. Professionally
assembled and inspected machines.
Diagnosed failed systems with no power, no video and other problems to determine
the actual cause.
PERDUE FARMS INC., Lewiston, North Carolina
$3.4 billion dollar poultry company that provides food, agricultural services
and products to customers in 50 countries
Computer Programmer/Operator February 1992 July 1996
Managed various resources pertaining to production data and systems capabilities
of HP3000.
Managed LAN users and MicroVAX 3100 file servers. Provided technical support of
Office Applications, PC's and LAN systems. Created network databases that met
departmental requirements.
Accomplishments:
Maintained and managed over 70 PC's performing backups, diagnostic, repairs
and preventive maintenance scheduled procedures.
Implemented mechanical distribution line equipment systematic programs,
reconfigurations and backups on Programmable Logic Controllers.
Performed departmental workstation installations and configurations across
subnet network connectivity.
EDUCATION/ CERTIFICATIONS/ TRAINING
Bachelor of Science in Business Management, University Of Phoenix, Online
Program;
Expected Date of Graduation, 2008
Clearcase Administrator Certificate
Electronics Training Institute Electronics Certificate
License Scales Technician
Windows 95 Training
Windows NT Network Administration
Unix Administration
TCP/IP Training Course
References Available Upon Request
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