ANGELA NELDON
2302 CARLFORD ROAD
PLEASANT GARDEN, NC 27313
(336)392-9164
ANGIE4775@AOL.COM

CAREER SUMMARY

A thorough, exacting, and results oriented Treasury Tech 
Specialist with extensive hands on experience in accounts 
payable/receivable. Outstanding record of significant and 
sustained achievement in the financial services arena. 
Commended for strong communication and relationship building 
skills with customers and team members. Exhibits high degree 
of trustworthiness while handling highly confidential employee 
information. Very sympathic, loyal, considerate and kind who 
will go to any amount of trouble to help those in need. A 
fast-learner who thrives on change and enjoys working within 
organizations to improve process and procedures.


PROFESSIONAL EXPERIENCE


LINCOLN FINANCIAL SERVICES, GREENSBORO, NC         2004-2008
Well known insurance and financial services organization.

TREASURY TECH SPECIALIST
*	Maintain customer and vendor satisfaction by prompt 
        handling of invoices and expense reports.
*	Effectively maintained strong supportive relationships 
        with other treasury services employees to facilitate problem 
        resolution.
*	Accurately documented cash receipts and maintained file 
        documentation in accordance with departmental and Sarbanes 
        Oxley (sox) control.
*	Improved quality and maintaining strong awareness of 
        internal controls.
*	Consistency achieved production goals and managed 
        assigned workload, escalating issues as needed.
*	Provided highest quality internal and external customer 
        service by accurately researching and responding to inquires on 
        a daily basis to resolve outstanding issues
*	Achieved excellent attendance
*	Effectively trained and coached other employees in 
        departmental processes and procedures
*	Actively participated as key team member to improve 
        business processes in on the Ariba system.
*	Utilized strong detail focus to verify accuracy of 
        processed checks.
*	Verified information on invoices to make sure of accuracy 
        to avoid potential auditing.
*	Responsible for incoming and out going mail as well as 
        making sure to reach proper locations within the company.
*	Verified information responsible going to agents as well 
        as special mailings for them.

KIM'S GROCERY, GREENSBORO, NC                          2003-2004
Assistant Manager
*	Responsible for handling various duties as an assistant 
        manager.
*	Maintained customer satisfaction of all company merchandise.
*	Effectively management invoices of stock.
*	Actively worked close with owners with customer accounts.
*	Exceptional knowledge of cash, facility and safety control 
        policies and practices (deposits, store keys, SAFE program, etc.).

HARRIS TEETER, GREENSBORO, NC                           2002-2003
Cashier
*	Developed a reputation for excellent customer service in Top 
Frontline Performance by:
...acknowledging the customer's presence and making eye contact
...greeting customers in a friendly manner, and giving them full 
attention;
...taking time to answer a question or find someone else that could.
*	Served as product expert on sophisticated items, directing 
customers to:
     …exotic spices and ingredients ...ethnic foods ...unusual gourmet 
items.

K&A CLEANING, GREENSBORO, NC                            1999-2002
Cleaning business/owner
*	Operated and effectively ran commercial and residential 
        business.
*	Responsible for billing customers and billing quotes.
*	Maintained excellent customer satisfaction with clients.
*	Constantly stayed on top of scheduling to ensure proper 
        timing. 

PIZZA HUT, GREENSBORO,NC                                 1994-1995
Waitress
*	Remarkable ability to stand, sit, and walk for long periods 
        without getting tired.
*	Excellent in carrying items, use of hands, eyes, arms and 
        voice.
*	Excellent ability to communicate clearly with customers under 
        various circumstances.
*	Excellent interpersonal skills and uncommon ability to relate 
        with and satisfy all kinds of customers.
*	Great appearance, politeness and friendly nature, exemplary 
        customer care skills.
*	Uncommon enthusiasm, motivation and excellent team relationships 
        as well as filled in at other locations when needed.

BEN'S AUTOMOTIVE, PLEASANT GARDEN, NC                     1992-1994
Cashier
*	Remarkable ability to stand, sit, and walk for long periods 
        without getting tired.
*	Exceptional knowledge of cash, facility and safety control 
        policies and practices (deposits, store keys, SAFE program, etc.).
*	Excellent service of insuring customers of work that was 
        completed as well as might all their expectations.

EDUCATION

SOUTHEAST GUILFORD HIGH SCHOOL, Diploma
GTCC (Microsoft Word/Excel/Intermediate Excel)


























Accounts Payable Accounts Receivable Accurately Ariba Assistant Manager Bank
Deposits Calculator Cash Cash Receipts Cash Register Cashier Checks Considerate
Consistency Customer Customer Service Dependable Deposits Easily Taught
Effectively Encouragement Excel File Documentation GTCC Hardworking Honest
Intermediate Excel Internal Controls Kind Loyal Microsoft Excel Microsoft Word
Owner Receipts Sarbanes Oxley Controls Sincere Sox Sympathetic Top Frontline
Performance Trainable Treasury Treasury Tech Specialist Waitress Word