Objective: To obtain a challenging position that makes use of my computer
skills, technical skills, and communications skills while allowing me to
primarily work from my home.

Work Experience: 
Pendum LLC (North Carolina Branch) 
January 2009-August 2009 
Supervisor: Victor Smith, Mike Mills 
Pendum LLC (NJ Branch) 
September 2006-October 2008 
First Line Service Technician 
Supervisor: Alan Pietrewicz 
-Respond to all service calls in a timely manner and conduct myself in a
professional manner while working onsite. 
-Call in to dispatch center to confirm all clear every half hour in the event
that no pages were received. 
-Diagnose terminal issue and repair if possible. 
-Turn over calls for second line maintenance when necessary. 
-Inspect all terminal devices and provide preventative maintenance where
necessary. 
-Alert management to any possible security risks. 
-Report repair activity to network and confirm status. 

Sophisticated Smoker Inc. 
DBA Tinder Box 
May 2005 - October 2006 
Store Manager / Personal Assistant 
Supervisor: Barry Cohen 
- Coordinate staff schedules 
- Order, enter and stock necessary merchandise 
- Manage the company owner's day to day schedule 
- Maintain appearance of store and boss' domicile 
- Run any necessary errands for the owner 
- Daily banking and AP/AR entry 
- Sales 

The MedTech Group, Inc. 
Telephone Operator/Data Control Clerk 
January 2004 – May 2005 
Supervisor- Edward Murray 
- Answer telephone and direct all calls via switchboard 
- Enter production data daily into a custom company database 
- Locate and check off all lots via Access database prior to shipment and
organize for filing. 
- Aide purchasing, quality, and sales departments in varying projects and tasks

- General customer service and human resource work 

Atty. H. Scott Aalsberg Esq., P.C. 
Associate Paralegal 
July 2003 - January 2004 
Supervisor - Victor DelDuca 
- Drive to various courts in Middlesex, Monmouth, Somerset, and Union Counties
to abtain data and deliver sensitive materials. 
- Excessive data entry 
- Maintain schedules for three separate offices 
- Maintain filing systems for three separate offices 
- Answer phones and use pre-sales tactics to obtain appointments 
- Maintain cleanliness of all three offices 

Kelly's Services 
Project- Research Diets Inc. 
Administrative Assistant/Shipping Clerk 
January 2003 - July 2003 
Direct Supervisor - Bob Cunha 
- Work directly with the Vice-President of the company in creating an
international Primatologist contact database and assist in the scheduling and
follow-up for upcoming trade shows. 
- Work directly with the head of production and packing to ensure the full
delivery of all shipments as well as maintain the standard stock of items in the
warehouse. 
- Control all outgoing shipping via UPS, Federal Express, Door-to-Door, DHL, and
USPS carriers. 
- Work with my direct supervisor in sorting and delivering mail. Creating daily
deposits, and entering client information into the company’s databases. 

Riverside Women's Health 
Receptionist 
February 2002 - November 2002 
Supervisor - Autumn 
- Answer phones and book patient appointments using knowledge of necessary
procedure and appointment time allotments. 
- Enter patient information into medical software database 
- Answer general questions regarding patient insurance plans and direct all
other questions to the appropriate person in the insurance department 

Atty. H. Scott Aalsberg Esq., P.C. 
Paralegal Office Manager/ Administrative Assistant 
August 1999 - June 2001 
Supervisor - Paul Sherman 
- Interface heavily with the Court Administrator's of Middlesex, Monmouth,
Union, and Somerset counties to increase the company's service area 
- Drive to various courts to review and collect data. 
- Excessive data review and entry 
- General office duties such as answering phones, scheduling appointments, and
filing 
- Create and maintain schedules for three Associate Paralegals 
- Supervise the daily functions of these three Associate Paralegals 

H & R Block Inc. 
Receptionist 
January 2001 - April 2001 
January 2000 - April 2000 
Supervisor- Liz Clifton 
- Answer phones and make appointments 
- Light clerical duties 
- Answering of general tax refund questions 
- Greeting customers as they enter the building 

Education 
Middlesex County College - AA in Liberal Arts with a concentration in
psychology. 

Computer Knowledge: 
- Microsoft Access, Excel, Office, Outlook, PowerPoint, Publisher, Word, and
Works.