CAREER OBJECTIVE
Use my customer relationship skills, consultative sales experience and
leadership abilities for business development and key account management in a
fast-paced, entrepreneurial environment.
PROFESSIONAL QUALIFICATIONS
Customer Relationship Management
New Business Development
Consultative Selling
Team Building
Competitive Market Positioning
Year-Over-Year Sales Increase
New Product Presentation
Project Management
PROFESSIONAL EXPERIENCE
Business Development/Account Manager 1997-2009
WIRELESS CONSULTANTS, INC.
Greensboro, NC
Generated over $7,000,000 in revenue within first 10 years. Serviced more than
200 clients per month within a 3-state region. Educated and trained clients on
new products and services. Managed client relations with Verizons Five Star
Customer Connection program. Prospected through referrals, tradeshows, b2b sales
and marketing.
Achieved highest client retention in the Carolina/Tennessee region of Verizon
with a 0.014 churn rate.
Created a team of 5 hard-working sales representatives passionate about
customer service.
Awarded region's Top Performer annually for exceeding sales goals 10%
year-over-year.
Expanded business from one location to three locations.
Partnered with advertisers to create effective ad campaign within a $42,000
annual budget.
Saved an average of $3,500 annually through lease negotiations and inventory
management.
Increased cash flow by negotiating 60-day terms and lowering equipment costs.
Prevented losses by proactively contacting past due accounts and preventing
collections.
Account Executive 1993-1996
TELECOM CONSULTANTS, INC.
Salt Lake City, UT
Marketed wireless and long distance service to business. Managed the entire
sales process. Developed marketing strategies, managed key account
relationships, prepared bid proposals, negotiated pricing and coordinated a
series of special event programs. Produced key contracts with Novell,
WordPerfect, Nu Skin, Provo City, LongView Fiber and England Trucking Company.
Outside Sales Rep 1992-1993
KONICA COPIERS
Provo, UT
Top-ranked revenue producer in an extremely competitive copier sales market.
Penetrated new sales territories, nurtured key account relationships and
introduced an entire portfolio of new products to universities, businesses and
government entities.
EDUCATION AND CERTIFICATIONS
BA, Political Science, Brigham Young University, Provo, UT
BA, Portuguese, Brigham Young University, Provo, UT
MCSE, Guilford College, Greensboro, NC
MS Office Suite (Excel, PowerPoint, Word and Outlook)
Foreign Languages, Fluent in Spanish and Portuguese
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