WORK EXPERIENCE
Government Travel Consultant
9/2005   “ 01/2009, Omega World Travel

Received "exemplary" and "exceed expectations" ratings on all performance
reviews. Cited for excellence in interpersonal communications, teamwork, customer
service, commissions and reliability.
Primary point of contact for accounts.
Demonstrated the ability to interact with clients and learn rules and
regulations of each account.
Transformed "difficult" customers into happy, satisfied clients and received
several customer service awards
Commended for multitasking abilities; frequently assigned to handle numerous
accounts at once.
Recognized for superior performance and dedicated service commitment by my
superiors and received an "Employee of the Month    award.
Kept detailed information on accounts including, travels, dates, flights, and
costs.
SKILLS
MS Word
MS Excel
MS Outlook
Certificate of completion Nurse Aide course
Use of standard precaution
Assisting with ADL  's

ADDITIONAL INFORMATION
Passed the National Nurse Aide Assessment Program 10/03/09
North Carolina Nurse Aide I Registry