Donna Kanipe Arrington 
310B Browntown Road 
Belmont, NC 28012
 [Send email to request phone number] 61-8515(H) 


Education: Graduated from Newton-Conover 
High School in Newton, NC, with a diploma in General Studies. 

Attended Catawba Valley Technical College in Hickory, NC 
and earned an Associate in Applied Science Degree in Business Administration. 

Studied Interior Design at Western Piedmont Community College. 



Work 
Experience:

UHAUL, Phoenix AZ 
Employed: April 2007 to Present 
Position: Hotline Agent/Customer Service (At Home Position)
Duties: Answering inbound breakdown calls on rental 
equipment and making outbound calls to dispatch service provider for
maintenance.

Brighten Communications, Phoenix, AZ
Employed:  April 2008 to September 2008
Position:  Telemarketer
Duties:  B to B sales and appointment setting

SHERRILL FURNITURE, Hickory, NC 
Employed: July  1996 to January 1999 
Position: Customer Service 
Duties: Assisted with Pricing and taking orders via 
telephone, typing correspondence and 
following orders through production(troubleshooting). 

HAMCO(paper converters), Newton, NC 
Employed: October 1995 to January 1996 
Position: Receptionist/Customer Service 
Duties: Answering phone and doing various office jobs. 

BASSETT FURNITURE, Newton, NC 
Employed: May 1994 to August 1995 
Position: Customer Service 
Duties: Communicated daily with an assigned territory of 
salesman via telephone, fax or correspondence. 
Received incoming calls from customers as well as making 
outbound calls to troubleshoot accounts 
and performing data entry to maintain accounts. 

WRENN HANDLING, Hickory, NC 
Employed: September 1992 to September 1993 
Position: Data Entry Clerk 
Duties: Performed Data Entry-Billing, Accounts Payable, and Customer Service. 

MEREDITH BURDA/R.R.DONNELLEY & SONS, INC., Hickory, NC 
Employed: April 1990 to May 1992 
Position: Receptionist/Secretary 
Duties: Typed correspondence for customer service, made 
travel arrangements for the office, handled petty cash, 
greeted clientele, helped to compile and type monthly 
sales reports, typed minutes for Quality Meeting, entered 
printing jobs on computer, answered 
switchboard and also responsible for purchasing of office supplies. 

RIDGEVIEW MILLS: Newton, NC 
Employed: February 1987 to May 1989 
Position: Receptionist 
Duties: Answer switchboard, worked on Price Variances 
for Accounting, greeted clientele, typed 
correspondence for the Corporate Controller and Purchasing Agent. 

UPHOLSTERY DESIGNS, Hickory, NC 
Employed: February 1985 to August 1986 
Position: Secretary to the President 
Duties: Typed all correspondence, performed customer 
service duties, handled Accounts Receivables, took care 
of factoring for customer accounts, typed bills of lading and also 
dispatched trucking companies for merchandise pick-up. 

Note: From January 1999 until April 2007, I was a Homemaker and truly enjoyed
it.