Roy S. Alexander
630 Terrybrook Court
Winston-Salem, N.C. 27104
 [Send email to request phone number] 60-3135

Core Strengths:
Value positive relationships with colleagues, vendors, and customers
Creative strategic problem solving
Large project coordination
High level negotiating skills
Experienced in financial planning
Maturity and energy

Education
Bachelor of Science - History Education - 1974
Georgia College and State University, Milledgeville, Ga.

Associate in Science - 1972
Andrew College, Cuthbert, Ga.

Life Underwriter Training Council - LUTCF (Fellow) Designation - 1985
American College of Life Underwriters
Additional Studies - Financial Services:
National Association of Security Dealers - Registered Representative - 1988
Series 6 and 63 - New England Securities
Chartered Life Underwriter Studies:
Investing and Financial Systems - 1987
Economics - 1988
Business Life Insurance - 1990

Additional Studies - Construction (Civil):
North Carolina Department of Transportation - Fundamental Engineering Principles
- 1996-98
Engineering Mathematics and Principles
Certifications in Asphalt and Concrete
Construction Performance and Productivity - 1981
(Mike Cashton and Associates) Georgia Power Company
Construction Safety: Systems and Methods - 1979
Occupational Safety and Health Administration with North Georgia Building and
Trades Assn.

Page 2 - Alexander
Employment History:
Bank of America * Greensboro, North Carolina
Senior Collector * 2008 * 2009

Starbucks Coffee Co. - Winston-Salem, North Carolina
Barista - September, 2007 to 2008

American Express 1998 - 2006 Greensboro, North Carolina
Card Operations - Telephone Service Center - Representative I - Interactive
Service Unit
Service Recovery Team

North Carolina Department of Transportation 1994 - 1998
Construction Department - Division Nine - Engineering Technician I
Surveyor/Instrument Person Civil Inspection - Materials Inspection

New England Financial (Met Life) 1985 - 1994
Partner, Financial and Asset Management - Columbus, Ga.
Sale of Life and Health Insurance, Retirement Plans, Mutual Funds,
Disability Income Insurance, Financial Strategies and Planning

Georgia Power Company 1977-1984 Construction Department
Civil Inspection and Project Staff - Atlanta, Ga. - Assistant Project Inspector
(Supervision)
Project Staff - Performance and Productivity

Metropolitan Life Insurance Company 1974 - 1976 Sales Representative - Macon,
Ga.

Career Experience - Primary Responsibilities and Skills Included:

Customer Service
Demonstrated product development ability - Interactive Service Unit and Security
Focus Group
Service Recovery Team (Account Supervisor) - Fast Data and PIN Reset -
Authorizations
New Service Introduction for Electronic Payment (Telephone/Computer)
Collections: Secured and Non-Secured Debt Collection and Recovery

Financial Services
Financial strategies for Life Insurance, Taxation, and Retirement Planning
Worked closely in underwriting process, specializing in diabetes, nephritis, and
hypertension
Business Continuation Planning - Life and Disability Income - Sale of mutual
funds
Presented seminars on Charitable Giving, Retirement, and Estate Tax Planning

Construction (Civil)
Supervision and Evaluation of 90 craftsmen - Project staff for production,and
performance -
Scheduling - Progress & Safety reporting - Quality control (field and lab) -
Surveyor/Inspector

References for Roy S. Alexander

Frank A. McCanham, CLU, ChFC
Financial and Asset Management
P.O. Box 908
Columbus, Georgia 31902
Office 706 324-2926

R. Glenn Churchwell, Construction Project Manager (Ret.)
Georgia Power Co.
142 Wolf Creek Drive, N.
Macon, Georgia 31210
Home 478 474-8835

Toni D. Rollins (American Express Manager)
4502 Briarcreek Ct., Greensboro, NC 27410
Home  [Send email to request phone number] 68-8065

Edward F. Boylan (Former Supervisor - American Express)
2708 Rockwood Road
Greensboro, North Carolina 27408
Home 336 339-5835