Michelle Sheppard
Home Phone: 207-510-4900 
Cell Phone: 207-239-9164 
Email: [Send email using form at bottom] 



Objective: To obtain employment that will further expand and utilize my skills
and abilities. 

Employment History: 
Forfeiture Support Associates
1 Pasquerilla Plaza, Suite 123
Johnstown, PA 15901
814-534-2850
 
02/2008-Present

Data Analyst:

Organize and maintain case files, review data, input and extract data from
computer systems and reports. I correspond with Investigating Agencies, State and
local agencies, and the US Attorney’s Office regarding case files. 

Petruccelli, Martin & Haddow, LLP 
50 Monument Square 
Post Office Box 17555 
Portland, ME 04112 
207—775-0200 
05/2007-01/2008 
Receptionist: 
Job duties included answering a multi line phone system, greeting clients, and
preparing the office for opening every morning. It also included ordering and
maintaining the supplies in the office as well as transcribing memos and
documents for the attorneys. 

Dobson Cellular One
Sault Ste. Marie, MI 
906-635-1309 
11/2005-04/2006 
Customer Service Field Representative: 
Jobs duties included customer satisfaction, incoming calls, outbound follow-up
calls, and first contact resolutions. Evaluating the needs of customers, data
entry, equipment activations, and basic clerical duties. Responsibilities also
included opening and closing procedures which included handling large amounts of
money. 

Kelly Services, Inc 
Petoskey, MI 
231-347-2963 
08/2005-11/2005 
Customer Service Representative: 
Temporary to Hire position in local cellular company. Responsibilities included
incoming calls, basic clerical duties, and first contact resolution.
Responsibilities also included taking customer payments, and managing inventory
stocks. 

Progressive Environmental Laboratories, Inc. 
Tampa, Fl 
813-247-2805 
02/2005-06/2005 
Lab Technician: 
Duties included performing Organic Analysis according to OSHA regulations on
soil and water samples. The job also required detailed note taking, time
management skills, and data entry. 

King’s Radio & TV 
Sault Ste. Marie, MI 
906-635-5183 
10/2003-01/2005
Customer Service Representative:
Duties included answering phones, assisting customers with merchandise, handling
money, and creating/submitting cellular contracts. 

Education: 
Bachelor of Arts in Chemistry Dec 2003 
Eastern Kentucky University 
Richmond, KY 

Skills and Abilities: 
Proficient in computer applications such as: MS Word, Works, Excel, and Power
Point. I have experience with handling large amounts of money. I am also
proficient in some computer programs related to the Asset Forfeiture Division,
such as CATS, Stars, and Stars Web.  I also have exceptional people skills, and
the ability to work independently as well as within a team environment.