RICHARD GELOFF
408 Medora Ave.
Bismarck, ND 58503
  [Send email to request phone number] 23-9916
rickgeloff@hotmail.com


PROFESSIONAL PROFILE

•	Extensive customer service experience.
•	Proficient in Microsoft Word, Excel, and other employer specific software.

WORK EXPERIENCE

Management/Supervisory Skills

•	Maintain department budget.
•	Match daily deposit for entire building.
•	Issue credits and refunds.
•	Recruit, interview, train, and supervise staff.
•	Create weekly employee schedule.
•	Designate assignments to be completed.
•	Create statistical retention information and other Excel format worksheets.

Communication Skills

•	Promote positive customer service through training.
•	Negotiate contracts with Businesses and sign them to terms of agreement.
•	Resolve customer complaints.
•	Sell advertisements to other companies.
•	Sell Phone/Internet/Cable TV to Businesses
•	Vast knowledge in email communication.








WORK EXPERIENCE

Account Executive – Midcontinent Communications – Bismarck, ND – 3/2008 to
present
Account Executive – Trimlife  – Bismarck, ND – 2/2006 to present
Membership Coordinator – YMCA – Bismarck, ND – 1/2006 to 2/2006
Member Services – YMCA – Bismarck, ND – 6/2002 to 1/2006
Youth Sports Assistant – YMCA – Bismarck, ND – 8/2003 to 11/2003
Assistant Basketball Coach – Wing High School – Wing, ND – 12/2002 to 3/2003
Technical Support – Sykes Enterprises – Bismarck, ND – 6/2001 to 9/2001


EDUCATION

Bachelor’s Degree – Minot State University – Minot, ND 
Associate Degree – Bismarck State College – Bismarck, ND
High School – Wing High School – Wing, ND





















References for
RICHARD GELOFF
408 Medora Ave.
Bismarck, ND 58503
 [Send email to request phone number] 23-9916
rickgeloff@hotmail.com



Karissa Hassebrock
Spherion Staffing
Bismarck, ND
 [Send email to request phone number] 50-1111


Jason Larson 
Member Services
YMCA
Bismarck, ND
 [Send email to request phone number] 23-8267


Justin Steinle
Co-Founder/CEO 
TrimLife
Bismarck, ND
 [Send email to request phone number] 30-0090