Phillip Ponchot
#2, 2900Valley St
Minot, ND 58701
[Send email using form at bottom]
Ph:  [Send email to request phone number] 52-0416

Qualifications for Programmer - VB6,VBNet, HTML, ASP.

Possesses more than ten years of progressive network administration and
engineering experience with an emphasis on troubleshooting and software and
hardware support.  Skilled in software and hardware building and repair,
programming, data processing management, web development and team facilitation.
Liaison with Dell and HP support.  

Professional Profile

Contract Lab Support Engineer Feb 2008 – April 2009

Contracted to Microsoft as a Lab Support Engineer.  With 6 others: provided
hardware and software support to over 10,000 computers used for testing including
HP, Dell and IBM computers  Troubleshot network issues. Racked and wired
computers in labs. Setup W2k8 Virtual Servers and builds Virtual Images using the
new Hyper V technology.  Maintained internal web pages writing in HTML, ASP, Vb
script  and displaying data stored in SQL databases.  Maintained department SQL
databases for inventory and programmed an SQL Database/IIS website to track
Office equipment and display the information on a web page.  Also programmed
various vb script web pages to add and remove inventory data.  Wrote specialized
vb scripts to pull data from the asset database to help in the administration of
computer equipment. 

Contract Desktop Support Engineer Sep 2007 – Dec 2007
TekSystems

Imaging and deploying computers using Ghost and Active Directory, providing
desktop support for hardware and applications, repairing Dell Laptop and Desktop
computers and supporting blackberry devices.

Lab Manager Apr 2007 to Sep 2007
Computer Associates

Hired as the Lab Manager supporting development and testing on Sun (Solaris),
HP-UX, IBM-AIX, Linux and W2K3 servers. Provides W2K3 domain support adding
accounts and computers.  Manages NIS including accounts and  auto mounting
volumes and home directories.  Builds and maintains images for Microsoft Virtual
Servers and VMWare.  Provide network troubleshooting. Controls departmental tape
backups and restorations using Computer Associates ArcServe Software.  Furnishes
written documentation for Lab Manager functions.  Plans and recommends purchase
of new hardware. 

Contract Network Printer Engineer Jan 2007 – Mar 2007
TekSystems

Involved in a printer refresh supporting Dell for a rollout of printers which
includes inventory, survey of network drops/power and recommendation as to
replacement of printers.

Contract Support Engineer Dec 2006  – Jan 2007
Precise Fit

Provided 2nd Tier remote support for Boeing applications and computers,
including troubleshooting applications and restorations of computers.  Remote
installation of software.

Contract Systems Administrator Jul 2006 – Nov 2006 
LG Consulting   

Provided systems administration and desktop support involving computers, server
backups, network wiring, phone wiring and support.  Specific projects have
included switch port inventory, setting up a printing system and writing scripts
in vb and java that allow users to install printers using a web page, programming
a VB tool to aid in an inventory of computers, modifying Outlook forms for a
special project and writing various administration tools.  Built a Linux server
with FTP  and remote access services for evaluation. Supported Linux, Macs and
Windows PC Computers. Was encouraged to apply for a newly opened position but
declined.

Contract Systems Administrator  Feb 2006 – Jun 2006
Star Technical 

Provided systems administration and desktop support as a contractor including
supporting computers, servers and switches, phones, and other computer
accessories including blackberry devices and laptops.  The contract ended when
the branch was closed down.  Was offered a job but did not want to relocate to
Chicago. 

Contract Systems Administrator  Dec 2005 – Jan 2006
Ajilon Consulting 

On a two month contract, provided support as a systems administrator involved
with migrating over 3000 computers from Windows 2000 to XP.  Ghosted images,
performed inventory of loaded software, copied profiles, added users and
computers to and from Active Directory, and reloaded software.  Programmed a VB
tool used to automatically inventory computers for software, mapped drives,
profiles, and printers.

Contract Systems Administrator  Jun 2005 – Nov 2005
TekSystems 

Completed various contract assignments involving system administration and
desktop support duties including setting up computers for various companies
according to specifications, software installation and software testing. 
Prepared various reports including asset tagging and inventory.  Troubleshooting
of computer hardware, software and computer accessories. 

Lab Manager/Software Tester  Oct 2004 – Dec 2004
Volt Systems 

Contract Assignment two and 1/2 months. 

Assigned as a Lab Manager/Software Tester involved in testing Microsoft
software.  Sets up test computers, makes and distribute images using Power Quest.
 Provides software test runs.  

Contract Systems Administrator
TekSystems Jul 2004 – Sep 2004 

Completed various contract assignments setting up, adding and troubleshooting
networked equipment.

Library Systems Manager Feb 1997- 29 Apr 2004 
University of North Florida

Supported the University of North Florida and the Thomas G. Carpenter Library
and provided formal and informal help desk services.   Provided server support in
an enterprise environment with 2000, NT4, Linux, BSD and Novell operating
systems. Also supported web services including web pages, scripts and SQL on IIS
and Apache platforms. Maintained DNS, Samba, FTP, SSH, SSL and DHCP. Built and
deployed W98, XP, and 2000 computer images using Symantec Ghost and scripting.
Provided formal help desk services to patrons and staff.  Also provided on-site
support to 350 desktop computers utilized 18 hours a day, seven days a week. 
Supported additional devices including routers, switches, hubs, barcode readers,
printers, fax machines, wiring and the University telephone system.
Provided backup and restorations using Veritas and Symantec Ghost. Provided
network security using Ethereal and Nmap tools. 
Programmed in HTML, Visual Basic, Perl, PHP and CGI Script, writing custom
programs to enhance the Library's infrastructure.
Supported a variety of software including Microsoft Office, Works, Access,
Excel, PowerPoint, Lotus, Outlook, Word Perfect, Netscape, Internet Explorer,
Mozilla, and Opera.
Setup and provided access to the mainframe using Host Explorer and Extra. 

Computer Specialist Feb 1994- Feb 1997 
Duval County School Board

Provided network support to 250 Novell Servers, 100 on a WAN and 10,000 IBM and
Mac computers most of which were networked utilizing frame relay and dsl’s.
Supported Duval County School Libraries. Built Novell servers, loaded software
and installed computers for the on-going replacement of equipment. Provided
computer and software support via help desk operations and on-site visits.

Education
Jones College (Graduated with 4.0 GPA at top of class). 

Degrees: 
Bachelor of Science, Computer Programming
Bachelor of Science, Computer Accounting 

Formal Training Courses:

Active Directory and Server 2003
Installing and Configuring Microsoft Windows 2000 File, Print and Web Servers
Administrating Microsoft Windows NT
Supporting NT4 Core Technologies
Administrating a Microsoft SQL Server 2000 Database
Intro to Microsoft Networking
Introduction to Linux
Unix System Administration
Linux System Administration
Administrating Novell 4.11
Software 101 Engineering (and Testing)
Mastering Enterprise Development using Visual Basic 6 (3 tier SQL programming)

College Courses:

Cobol Programming
C Programming
Basic Programming
Database Programming

Military Veteran