OBJECTIVE
Seeking position using my technology, troubleshooting, and systems support
experience. 

SKILLS PROFILE
-	Contributed to the company  by building a .NET web based application using
Visual Studio 2005
-	Demonstrated expertise in end user support by troubleshooting issues and
managing Help Desk
-	Proficiently administered Microsoft Windows Servers and Microsoft Exchange
Server
-	Managed Antivirus, Antispyware, and Antispam systems efficiently
EMPLOYMENT HISTORY
Information Technology Supervisor	1/1/2009 — Current


-	Supervise Information Technology department with 2 subordinates and 150 end
users
-	Manage and customize Help Desk and web based applications used in the company
– Sharepoint Services, Outlook Web Access, and Timesheets.
-	Administer system data backup.
-	Document procedures, processes, equipment and IT policies.
-	Purchase all technology needs for the entire company.
-	Coordinated sales, production, and accounting reports with respective
departments. 
-	Administer and Maintain SQL based Enterprise Resource Planning System 
-	Perform as key member of task force for file management security and
procedures creation and implementation.
-	Monitor, update and purchase software licensing. 
Information Technology Technician	9/12/2001 — 1/1/2009

-	Managed and customized Help Desk and web based applications used in the
company – Sharepoint Services, Outlook Web Access, and Timesheets.
-	Customized Outlook forms, event server scripts, and Access databases
-	Documented procedures, processes, and equipment for information technology
department.
-	Administered Windows Servers and Microsoft Exchange server. 
-	Performed as key member of task force for file management security and
procedure creation. 
-	Monitored and updated software licensing.
Computer Services Assistant	3/1/2001 — 8/31/2001

-	Provided support for user questions, equipment repairs, and supplies.
-	Installed and configured computer equipment, software, and services.
-	Assisted all departments with office furniture and equipment installation
and/or relocation.
EDUCATION
-	May 2010
Bachelor of Applied Science in Technology
-	May 2001
Associate of Applied Science in Computer Support