PROPERTY MANAGER - COMMERCIAL / HOTEL / RESORT
Seasoned ARM(r) property manager with a track record of dedication, commitment
and more than 15 
years of experience ensuring profitability and establishing strong tenant
relationships.  A hands-on leader 
consistently recognized for outstanding performance, exceeding goals and
generating new revenues.  
Dedicated to exceed every customers' expectations, every time. 

Core competencies include:
* Sales & Marketing Skills
* First-Class Customer Service
* Apartments and Town Homes
* Operations Management
* Budgeting and Accounting
* Regulatory Compliance
* Revenue Growth / Enhancement
* Staffing and Training
* Business Development

"Just thought you would be interested in knowing what a wonderful manager you
have at the Stone Ridge Apartment 
Suites. (Mark)  I have lived in the complex for a year and have never met a more
kind and considerate person.  Wanted 
you to know what excellent management you have at this property."  -  Pat
Rhoads

KEY KNOWLEDGE, SKILLS & ABILITIES

*  Successfully managed all operations, including: building / unit maintenance,
club houses, fitness 
centers, tennis, swimming pools, leasing agents, housekeeping, ground crews,
construction, and 
refurbishing, with the goal of achieving the highest possible resident
satisfaction.
*  Adept at transforming ordinary properties into extraordinary properties -
Elevated resident 
satisfaction rating of Stone Ridge Estates (a luxury, gated community).
*  Consistently met or exceeded occupancy expectations of a luxury apartment
complex in a city 
where market conditions and income requirements made tenant approvals
difficult.
*  Maximized rent collection and successfully pursued arrears.  Consistently
ranked near the top 
of all CIP properties with no serious delinquencies.
*  Solid knowledge of principles and practices of property management and of
Federal, State, 
and local laws and regulations.
  
PROFESSIONAL EXPERIENCE

RESIDENTIAL MANAGER, 1996 - 2007
COMMERCIAL INVESTMENT PROPERTY (Stone Ridge Estates) - Lincoln, NE
Responsible for day-to-day management of one of Lincoln's premier gated
apartment communities consisting  
of 120 units in 12 buildings, 10 town homes,  clubhouse, and  swimming pool

RESIDENTIAL MANAGER, 1994 - 1995
RONNING ENTERPRISES, Sioux Falls, South Dakota 
Successfully managed all aspects of a 267 unit / multi-building community

LEASING AGENT, 1992 - 1994 and 1995 - 1996
HAYLOFT PROPERTY MANAGEMENT Sioux Falls, South Dakota
Initially hired as a part-time leasing agent of a 144 unit apartment complex 
but quickly moved to full-time due to exceptional work performance

TRAINING 

Annual Fair Housing . IREM Successful Site Management Training  
Crime Free Multi-Housing Program Management Training