Name: Beckie W Capps 
Email: beckiecapps@hotmail.com 
Phone:  [Send email to request phone number] 91-6415 
Home Location: US-NE-Bellevue-68005 


Job Categories: 
Admin - Clerical (6 Years experience)
Retail (7 Years experience)
Insurance (6 Years experience)




Beckie W Capps 
1018 Bert Murphy Blvd 
Bellevue, NE 68005 

US 
E-mail:beckiecapps@hotmail.com
Primary Phone:  [Send email to request phone number] 91-6415
Cell Phone:  [Send email to request phone number] 19-8529 


RESUME 
Monster resume #47794990 
Excellent Employee Relations skill 

OBJECTIVE: 
I am looking for a customer service home agent based position. Due to physical
difficulties I am unable to stand for a long period of time nor am I able to lift
over 30 lbs.   
I have worked as a customer service representative in the past and have the
necessary equipment in my home to perform these duties.

EXPERIENCE: 
06/2006 - Present 
No Frills Supermarket 
I am a clerk for the Produce Department. 

12/05/2005 - 06/2006 
Bellevue Insurance Agency 
I work in the commercial department with the commercial agent. 

05/2005-12/05/2005 
No Frills Supermarket 
I worked as a cashier, then moved to HBC clerk where I stock shelves and handle

Inventory, now I double that as a Produce clerk working two days in HBC and
three 
days in Produce. 


05/2005-06/2005 
Sinclair Oil 
I ran the station on night shift. Stocking, running the register. 

3/2004 - 08/2004 Home Depot 
Special Services 
I was part of the special Services Team. We helped customers find and order home
improvement items. I loaded orders into the computer database. Filling out
special orders, contacting customers when their orders came in. 
Working the returns registers when needed. keeping inventory of all special
orders on hand. 

9/2001 - 3/2004 ADT Security Services Papillion NE 68046 
CSS Inbound service rep 
I worked outbound from 09/2001 to 04/2002. Receiving alarms and using call list
to notify homeowners and authorities as needed. 
From 04/2002 I moved to inbound customer care. While there I took phone calls
from customers. I helped to make changes on the alarm system in the computer as
well as on the security pad at the premise. Helping customers with technical
aspects of the system, helping to change codes and turn off system,
troubleshooting alarms and power problems. 

7/2001 - 9/2001 Shelter Insurance Bellevue NE 
Insurance Producer 
I received calls from clients, answering questions on policy and procedure. I
helped clients make changes and update all policies. I also helped produce and
write insurance applications. 

4/1996 - 6/2001 Allstate Insurance Bellevue NE 
Insurance Agent/Office Mgr 
I became licensed in Property and Casualty/Life and Annuity Insurance. I
produced and wrote Insurance applications. I managed the office for 4 years with
Brian Frazier. This included tracking all applications and working with
underwriters to issue applications. I worked on all follow up and cross selling
also policies. I also handled all re-sales of Insurance. Taking calls from
clients and making changes to policies, answering questions on technical and
legal aspects of their 
policies. I handled all payroll and tax issues. I also handled all inventory and
ordering in the office. I supervised 4 employees during my term as manager. 

10/1997 - 6/1999 Kmart Corp Bellevue NE 
Cashier/Spvr 
I was a cashier and front line supervisor for cashier's in the main store and
garden area. I was part of the training team for front line cashiers. 

EDUCATION: 
6/1982 South High US-Utah-S L C 
High School or equivalent 


SKILLS: 
Skill Name Skill Level Last Used Experience 
Typing Intermediate Currently used 7 years 
10- key Intermediate Currently used 7 years 
Computer and Word 

REFERENCES: 
Judy Alden 
Phone Number:  [Send email to request phone number] 91-2664 
Reference Type: Personal 

Paul Stuke Allstate Ins Agent 
Phone Number:  [Send email to request phone number] 92-7477 
Reference Type: Professional 


SUMMARY 
Desired Salary/Wage: 20,000.00 USD Per Year 
Current Career Level: Manager (Manager/Supervisor of Staff) 
Date of Availability: Jan 1,2006 WORK STATUS:: 
US - I am authorized to work in this country for any employer. 

TARGET JOB:: 
Target Job Title: Office Mgr/Clerk
Alternate Target Job Title: Customer Service Specialist 
Desired Job Type: Employee 
Desired Status: Full-Time 
Site Location: Bellevue NE 

Description of my perfect job: A position that lets me work with satisfying
customer needs. Problem solving and customer relations are my strengths. My
perfect position gives me the freedom to handle the day to day as well as the
long term customers care. 

TARGET COMPANY:: 
Company Size: No Preference 
Category=Office Mgr for mid-size 
office 


TARGET LOCATIONS:: 
Selected Locations: US-NE-Omaha 
Relocate: No