Annette MJ Hurman
13 Sagamore Drive
Derry NH 03038
[Send email to request phone number] 16-1726
annette.hurman@comcast.net
Objective: To obtain a full-time position that allows me personal and
professional growth.
Education:
1988 Bunker Hill Community College, Charlestown, MA
A.S.A.D. - Business Administration
Stepped out of ASN Program and obtained ASAD plus LPN
1994 Lesley College, Cambridge, MA
B.S.B.A. - Business Management
2005 University of Phoenix 2005 Phoenix, AZ
Masters in Business - in progress
Business Experience:
September 2003-Current
Owner/Computer Training and Support
PC Help Center of NE, LLC, Londonderry, NH
Manage all aspects of business, customer support
Desktop support, Windows 2000, XP,
Office 2000, printer support, procurement
Hiring, reviews, payroll, scheduling.
Various SW application training and computer/network support via phone, email,
chat or remote access. Wifi support of Colubris GW’s, Proxim, 3Coms and Linksys,
D Link AP’s networks monitored in Radius, end user connectivity support.
Troubleshoot internet connection settings, TCP/IP settings, internal/external
card functionality, permissions and account settings for PC’s and Mac’s.
July 2001 – September 2003
Owner/Computer Training
InfoTECH Solutions Network, Derry, NH
Manage all aspects of business
Curriculum development
Application trainer and Consultant
Hiring, reviews, payroll, scheduling
November 1999-May 2001
Procurement Specialist/Desktop Support Manager
Aspect Communications, Chelmsford, MA
Managed Desktop Queue Support Team
Desktop and Network support, ghosts, upgrades, application training, customer
support
Handle all aspects of procurement and inventory control.
November 1984 – June 1999
Operations Manager
Computer Training Solutions, Wakefield, MA
Hiring, reviews, full charge bookkeeping
Payroll, scheduling, computer training and course development
Nursing/Medical Experience:
Melrose Wakefield Hospital, Melrose, MA
Telemetry, Med/Surg and Lab
Parkland Medical Center, Derry, NH
Med/Surg, ER Registration/Admitting /Lab/Radiology
Dr. Suls Office, Bedford, NH
Substitute for Nurse
References:
Dr. Neal Nadelson, Melrose Internal Medicine, Melrose, MA 1-781-936-3400
Nancy Heinlein, sCIOIT, Litchfield, NH 1- [Send email to request phone number] 80-4682
Additional references available upon receipt
Certifications and Licenses:
Technology
MOUS, Office 97, 2000, XP Certification currently working on Office 2007
COMP TIA: A+ Certification
Educational
NH Certified Elementary Ed Teacher, K-8
Dyslexia Teacher Certification - Direct Learning Ltd - United Kingdom
Adult Educator GED and Computer Training
Medical
LPN MA expired
LNA NH current
ICEA Natural Childbirth Educator
Software Skills:
Microsoft
Windows 95, Windows 98, Windows 2000, Windows NT, Windows Me, Windows XP,
Microsoft Small Business Server, Office 2000, Office XP, Office 2003, Project,
Publisher, IE 6.0
Currently working with and training others on Windows Media Center, Vista,
Office 2007 and IE 7.0
Symantec
ACT! 2000 ACT! 6.0, ACT! 2006, Ghost 7.0
Intuit
QuickBooks 2002, QuickBooks Pro 2006 , Quickbooks Enterprise 2007
Adobe
Acrobat Writer / Reader 6.0
Framemaker 2000
Clarify
Goldmine
Track-it!
ADP Payroll
Meditech
Snag-it
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