ROSY CLEMENT
737 LUCY CT
SOUTH PLAINFIELD
NJ – 07080
HOME: (908) 222-8760 BUSINESS: (908) 443-3018
Cell: 917-294-9560
E-mail: ROCLEM@GMAIL.COM
QUALIFICATION SUMMARY
• A diverse background of experience and achievements in System Analysis,
Design, and Development of applications using Clarify, Visual Basic, Power
builder, MS Access, SQL Server, Oracle and Foxpro.
• Excellent technical, leadership, interpersonal, and problem solving
abilities.
• A high level of literacy in systems, software, tools, and languages including
Windows 9X/NT, Clarify Modules and Clarify UIEditor (Versions: 4.5, 5.0, 6.0,
6.0.4, CeFO8, 9.0, 10.0, 10.1, 12.0), Visual Basic and VBA, Java and HTML, Power
builder, VB. Assist, VB.Tools, Crystal Reports, OLE automation, Visual Source
Safe (Version Control), JSP, Weblogic Server, JBuilder, DreamWeaver , ClarifyCRM
Customization Center, Process Manager.
PROFILE
Technology and business focused Information Systems Professional possessing
extensive experience, with an affinity for strategic business consulting in
telecommunication networks and information systems. Experienced in
telecommunications network architecture design and engineering, IP Telephony,
development of requirements and specifications, Services and Feature Design and
Development.
PROFESSIONAL BACKGROUND
British Telecom Radianz Nutley, New Jersey
Clarify Business Analyst/Developer
May 2001 – December 2007
Radianz is a business-to-business e-commerce company providing secure IP
networking and services for the global finance community. The OSS/BSS Engineering
team is responsible for analysis, designing and developing of Trouble Ticket
System and OMSE Ordering System. As part of the Clarify Systems Engineering team
I’ve designed and developed:
Specifications and requirements for Trouble Ticketing System.
Involved in implementation, enhancements of new Clarify features and
Clarify upgrades.
Functional specification and requirements for Clarify interfaces to
enable interoperability with other systems
Reviews with other team members to ensure cross-business units
functionality of the new deliverables
Data mapping from Metasolv TBS to Clarify. Specifically, this
consisted of the daily batch load of Customers/Contacts and Products to Clarify.
Design and develop the screen and enhanced functionality in Clear Basic
for Clarify 10.1.
Installed & configured Weblogic8.1, ClarifyCRM12.0 Web Applications.
Modified JSP pages for Subcases and Case Notes details and other
related pages.
Modified WB not to display all queues, Modified LoadBeans, SaveBeans
related to Log notes to improve performance using JSP, JAVA, XML.
AT&T
Lincroft, New Jersey
Clarify Analyst/Developer
June 1998-May 2001
The Business IP Customer Care Development team is responsible for
designing and developing new features
and enhancements on the Clarify platform. As part of the Clarify
Systems Engineering:
Involved in analysis and customizing Clarify for MIS, VPN, IP and DSL
Internet services offered by AT&T.
System is designed to highly automate two of the most critical process:
Sales Order processing and Customer support. The system was developed in CLARIFY
connecting to an ORACLE database running on UNIX. Customer-Care Division was able
to shorten the service delivery intervals and provide a rapid service
deployment.
Involved in implementation, enhancements of new Clarify features and
Clarify upgrades.
Involved in automation of the workflow processes, provide customer
online order entry, and credit card billing.
Used CLEAR SUPPORT, POLICIES and CUSTOMER, CBEX, UIEDITOR and other
clarify tools.
MERRILL LYNCH
SOMERSET, NEW JERSEY
Software Developer/Analyst
September 1997-June 1998
BFP system is designed to assist owners of privately held companies anticipate
change, realize the value of a disciplined
Financial planning approach and follow an integrated approach the value of
their financial resources at each stage of a
firm’s existence. This system is implemented on Windows NT using Visual
Basic, ORACLE for the backend. It also
makes use of VBA and OLE Automation for interfacing with MS Office
applications and MS Exchange.
Involved in the analysis, development and maintenance of Business
Financial Planning System.
My responsibilities involve development of automatic forecast module
and design and development of GUI screens.
Upgraded application codes from VB. 3.0 TO VB. 5.0 .
Implemented OLE for interfacing with Word/Excel, created Active X DLLs
as middle-ware components.
Involved in trouble shooting, resolving design errors and bottlenecks.
Used 3rd party controls such as Aware.OCX and Spread OCX.
Created and implemented stored procedure and triggers in ORACLE.
AT&T
Piscataway, New Jersey
Software Developer/Analyst
December1996-September 1997
Procurement Tracking /System basically serves the purpose of sending the
requisitions to the purchasing department
through a set of corporate forms. It also allocates the budget amount
for each project and keeps track of the amount for
each project and keeps track of the amount spent on each of these
projects. This system makes use of VISUAL BASIC
and ORACLE Server.
Specifications and requirements for Procurement Tracking
Involved in the development of the Procurement Tracking System and the
creation of the database, tables and exporting data from MS ACCESS to ORACLE
Server and also involved in creating various reports using Crystal Reports.
AMERICAN INSURANCE GROUP (AIG)
PARSIPANNY, NEW JERSEY
SOFTWARE DEVELOPER
JANUARY 1995-DECEMBER1995
Insurance Claim Processing makes use of Visual Basic for front and
querying and management of insurance claims and
related processing with data from SQL Server and DB2.
Involved in the development of the claim processing segmentation module
and reports.
Responsible for creation of stored procedures for SQL and DB2.
Developed GUI front end (screen scrapper for legacy DB2) applications
in VB. Familiar with DLLs, Windows SDK calls, DDE, OLE, ODBC and SQL.
Participated in the development of Service and Stock Management system.
The system provides for management of inventory and ordering and also efficient
monitoring of servicing at client/customer and management levels. Developed
using Power builder and Watcom SQL database.
UPTRON CONSULTING BANGALORE, INDIA
Programmer Analyst
June1991-Decemeber 1994
Property Management Company designed and developed a Real Estate information
management system. The system
provides on-line information on all property that is for sale in any
geographic area. The system was developed using Visual
Basic with Access database on Windows 3.1 on Novell NetWare and also had the
ability to provide information on the
TeleText network through a gateway. The system supported a variety of
custom queries and reports developed using
crystal reports.
Participated in the design and material as well as provides efficient
monitoring of servicing at client/customer development of Service & Stock
Management System. The system monitors service and stock for production and
management levels. The system was developed with Visual Basic and MS Access.
Actively involved in the development of an integrated Accounting
System. The system has extensive reporting capabilities and was developed using
Foxpro.
Responsibilities also included maintenance of General ledger, Sales
Analysis, and Cost & Management reporting systems.
RELATED EXPERIENCE
Internet: Telnet, FTP, Home Page design
Software: Clarify (Clear Basic), Visual Basic and VBA, Java and HTML,
Power builder,
VB.Assist, VB.Tools, Crystal Reports, OLE automation,
ASP, Visual Source Safe (Version Control).
Operating Systems: UNIX, Windows NT/2000
Networks: TCP/IP, LAN (Microsoft Windows95/NT and Windows 3.11
Networks), and Ethernet.
Applications: Microsoft Office (Word, Excel, PowerPoint, etc.)
PROFESSIONAL SKILLS
Excellent organizational and leadership skills, Quick learner, Responsible, Team
work, Self Motivation, Able to see the global picture, Flexible and able to work
on multiple projects simultaneously.
EDUCATION
B.S., Computer Science Engineering
WORKING ELIGIBILITY
U.S Citizen
REFERENCES FURNISHED UPON REQUEST
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