Charles Coupet
815 Club Road, Teaneck, NJ 07666
 Phone  [Send email to request phone number] 37-7320  *  Phone  [Send email to request phone number] 80-5569  *  

BUSINESS DEVELOPMENT  *  TECHNOLOGY SALES  *  LEADERSHIP
Senior-Level executive with MBA and extensive Services Sales and Business
Development experience working with global organizations. Expert communicator and
negotiator, with demonstrated success in sales of enterprise services
implementation of ERP, CRM, Data Center, Outsourcing, Custom Development and
Infrastructure solutions. Vertical experience spans: Financial Services,
Professional Services, Pharmaceuticals, Logistics and Entertainment. Consistently
maximizing business opportunities and fueling revenue growth through innovative
sales and marketing initiatives, cohesive team building, effective networking and
strategic planning. 
Skills include
New Business Development Solution Selling Sales Team Leadership
International Sales Account Management Project Management
Consulting & Discovery Contract Negotiations Partner & Channel Management
ERP,CRM implementations Enterprise Technology
Integration eCommerce
 
 
PROFFESIONAL EXPERIENCE

MICROSOFT CORPORATION., NY/NJ (1999  *  2008)
Service Executive (2004-2008)
Led SERVICES sales in Financial services, Pharmaceutical, Professional Services,
Entertainment and Retail within the North East region. Sold implementation
services for (CRM &ERP), Infrastructure implementations and LOB applications.
Extensively interacted with VP and   ˜C  ' level executives. In-depth experience
in increasing market share and drive revenue through quality sales leadership.
Success in this role resulted in consistently exceeding financial commitments
metrics in Sales, Billed revenue and Contribution margin. 

Key Accomplishments:
 *  Grew business by over $20 million in services 
 *  Proven track record of consistently exceeding sales commitments
 *  Extensive experience working with C-level executives at enterprise accounts

 *  Effectively engaged with Microsoft partners to grow revenue opportunities
and accelerate deployment of Microsoft solutions
 *  Skilled at working and collaborating with other work groups to achieve
results.
 *  Highly experienced leading sales, management and technical teams

Practice Manager , NY (2001 -2004)
Directed team of (45) senior Sales Executives, Engagement managers, Architects
and delivery consultants.
Accountable for Sales, Delivery and P&L results. Success in role resulted in
long-term predictable revenue growth and dramatically improving the financial
performance of practice.

Key Accomplishments:
 *  Billed over $45M in services revenue
 *  Consistently grew sales backlog ($60M) and exceeded services sales quota
commitments. 
 *  Consistently achieved high staff utilization for NY district
 *  Implemented structured sales process resulting in accurate sales and revenue
predictability 
 *  Dramatically improved organizational health index (OHI) 
Managing Consultant, NJ (1999  *  2001)
Business development and implementations lead for implementing advanced
technology solutions to fortune 500 companies in several verticals including
Pharmaceuticals, Public Utilities and logistics shipping.
Key accomplishments:
 *  Closed $11M in new business
 *  Established beach-head Accounts resulting in year-over-year services revenue
and growth.
 *  Developed trusted relationship with key clients at each account 
 *  Managed staff of 12 Senior consultants, Architects and Project managers
 *  Promoted to Practice Manager 

ORACLE CORPORATION., NY- Practice Director, Technology (1997  * 1999)
Led team of Practice managers and consultants for NY metro Architecture
practice. Successfully developed and expanded Architecture practice to include
Migration services, System performance and Core Technologies. 
 
Key accomplishments:
 *  $10 + million dollars in new business
 *  45% increase in staff headcount (25 consultants)
 *  Consistently achieved 75% staff utilization 
 *  Promoted to Practice Director

PRICE WATERHOUSE LLC., FL - Principal Consultant. (1995 * 1997)
Major Public Utilities firm Technology Manager and Technical Architect for
implementation of large scale client/server system for major Public Utilities
firm in Toronto. Project is one of top five client/server implementations in
North America with over 1900 + users. 

Key accomplishments:
 *  Managed successful completion of Analysis, Design and Phase one of
Construction with all technology deliverables being completed on time and of high
quality.
 *  Led five teams (40 people) of technology professionals including DBA  's, DA
 's, Powerbuilder and C++ Framework specialist, Communications experts and Data
conversion teams
 *  Overall responsibility for Systems Integration team and SI activities
 *  Defined System Technical Architecture and System Configuration and Sizing
 *  Developed Distributed Systems Replication and Asynchronous Processing
strategy
 *  Implemented software quality assurance procedures 

BSG Consulting Inc., NY - Practice Manager. (1993 * 1995)
Managed implementation of multi-million dollar transformation and outsourcing
projects. Developed solutions and managed implementations for several business
sectors including financial services, Pharmaceuticals and Data providers. 

DHL Regional Services, FL - Regional Software Manager. (1991-1993) 
Responsible for all software development projects for DHL Latin American Region.
Managed direct staff of 9 analysts/developers and remote staff of 10 developers.
Participated in planning and implementation of the Region's Wide Area
communications Networks and Enterprise data model. Developed Regional software
development standards. Accountable for software development budget of $2.5M.

Aircraft Services - MIS Director. (1990-1991) 
Directed the implementation of the company's new Payroll/Human resource system.
Authored three year strategic plan. Managed IT budget of $1.4M. Supervised a
staff of 8 programmers and operators. Designed system conversion strategy and
plans. System Administrator for HP-UX and MPE-XL systems.

Sensormatic Electronics - Systems Analyst. (1988  *  1990)
Installation Manager for Accounts Payable and General Ledger system. Coordinated
all tasks for system implementation. Systems were implemented on schedule.
Analyzed and conceptualized interfaced between the financial and manufacturing
system. Designed, coded and implemented companies first client/server system for
their customer support sales force. 

Boeing Computer Services. Business Systems Analyst. (1987  *  1988)
Participated in feasibility study to determine user requirements and
alternatives for upgrading the Technical Publication system. Developed six
on-line programs and five batch print programs using COBOL and VIEW. Effectively
managed IPB turbo Image database which resulted in improved response time from
on-line applications.

USAF, Statistical Data Systems Analyst. (1983-1987). Honorable discharge.

EDUCATION

Nova University, Davie FL 
MBA, Concentration: Finance -1990.

Kansas Newman College,Wichita KS.
BS, Major: Computer Information Systems & Business Administration - 1986.