CHRISTIANA ADESANYA
437 Edpas Road New Brunswick, New Jersey 08901
[Send email to request phone number] 82.0171
SUMMARY OF QUALIFICATIONS
Skillful and dedicated Business Analyst with extensive experience in Information
Technology, Customer Service, Manual and Automatic testing including strong
knowledge of UML and RUP.
Skilled user of technology. Bachelor 's of Science in Computer Science
Strong analytical experience includes discovery, data analysis, testing and
documentation
Proven track record of accurately gathering requirements, completing
research, reporting, information management, marketing, and business-development
efforts within budget requirements
An understanding of all phases of SDLC; including process mapping, scope
definition, functional design, testing implementation and user training
Highly focused and results-oriented. Good attention to details and ability
to multitask
Proficient in Microsoft Office System( Word, Excel, PowerPoint, Publisher,
Outlook), Microsoft Visio , Microsoft Windows operating system, XP, UNIX,
Adobe (Acrobat, PhotoShop, PageMaker, Image Ready), Lotus Notes, ArcView,
SQL,HTML, JavaScript, Oracle, .Net, XML, Crystal Report, Rational Rose, DB2,
DOORS and Master Documents
PROFESSIONAL EXPERIENCE
STAYINFRONT INC Fairfield, New Jersey 06/2008 to Present
Business Analyst
Directing office implementing CRM operations and providing fundamental support
to stakeholders.
Writing short and long specification documents. Design includes
consideration of client business needs, supportability and future model growth.
Performing cost-benefit and return investment analyses for proposed systems
to aid management in making implantation decisions
Participating in the development and execution of basic user interface test
plan, and assists with other testing as requested.
Interacting with clients on a professional level regarding software issues
and procedures.
Interfacing, anticipating and follow up on interaction with other support
departments and record information in appropriate internal systems.
Facilitating discussions with developers, DBAs and network administrators to
help come up with logic solutions to clients needs.
Generating Project Enhancements requests, reports and invoices.
Documenting operational procedures
Keeping project managers well informed of project status
MARSH & MCLENNAN New York, New York 01/2005 to 06/2008
Global 500 Analyst
Supported Global 500 Executive Brokers in planning development and
implementation of both technology base and process based solutions.
Created functional designs for new and enhanced processes and systems in
coordination with business units and IT
Coordinated user reviews and approvals at stages of system development
delivery which includes gathering system requests, developing test plans,
executing UAT and documentation
Supported system implementation including tracking of deliverables and
developing conversion migration plans
Tracked, researched and planned for resolution of production issues
Defined and manage overall control processes and quality assurance aspects
of the project
Communicated the need of the department to IT in a logical, accurate manner
by defining specification for new plans/ or enhancements
Assisted in determining the users and frequency of report to be generated
Gathered data to build business document
Participated with other analysts to document the Business Process Analysis
on the current system
PFIZER PHARMACEUTICALS Bridgewater, New Jersey 04/2001 to 11/2004
Operation Analyst
Provided data analysis to improve system processes in this successful healthcare
organization.
Created documentation for software applications developed by the coding team
Researched the effectiveness and efficiency of existing systems and
recommended strategies for improving those systems
Compiled and analyzed data from monthly reports to prepare directors '
presentations to executive management
Played key role in design of inter-office intranet, collaborating with Web
developers to identify and define essential components of site functionality
Developed internal correspondence that facilitated effective communication
and transfer of information between five regional offices
Significantly reduced time required to prepare and distribute quarterly
financial reports by spearheading implementation of electronic reporting
procedures
Trained end users on as needed basis on systems.
Troubleshoot daily production issues
EDUCATION
1999-2003 Rutgers University New Brunswick, NJ
BS Computer Science
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