IT professional with close to 7 years of experience in IT Strategy, IT
Governance & Portfolio Planning areas. Served as Principal Consultant, delivering
Project & Portfolio Management services & helping customers setup or improve
their PMO processes. Subject matter expert in the top-of-the-line ˜HP Project &
Portfolio Management (PPM) ' solution (formerly ˜Mercury ITG '). Has managed
6 end-to-end IT Governance projects & executed 12 projects overall; involving
portfolio management, project management, resource allocation management and
software change & release management. As a PMI-certified PMP and ITIL certified
professional, brings to the table a unique blend of process best practices along
with proven delivery credentials. In addition to project delivery, has also
worked extensively in pre-sales & business development roles, helping the
organization bag several key customers in the PPM and IT Service Management
areas. Has a proven track record of helping bridge the gap between customer
needs, business objectives, and IT services.
Professional Experience
˜ Pre-Sales/Business Development Manager (January 2008 * March 2009)
* Responsibilities included creating Go-To-Market strategies, delivering
customer presentations, solution demos, writing proposals, creating solution
roadmaps etc.
* Over 80% proposal ˜hit-ratio ', with 5 new customer acquisitions, and
multiple project extensions.
* Presented whitepaper on ˜Business Intelligence & PPM ' in HP Universe
2008, as part of PPM Go-To-Market strategy.
˜ Project Details (January 2003 - Till Date)
Solution Architect (Project & Portfolio Management)
March 2009 * Till Date, Client: SunGard, Wayne, Pennsylvania.
* Involved in the phased rollout of HP PPM across multiple business units to
meet customer 's IT Governance needs. The customer 's business needs are
enterprise project management, release management, portfolio planning, resource
management & demand/supply visibility, project issue management, application
asset management & reducing Total-Cost-of-Ownership.
* Helping chart a solution roadmap based on a recommended phased maturity
methodology.
* Managing the requirements, design, build, and training/communication
phases.
Client Relationship Manager (Software Release Management Solution for Alticor)
January 2009 * May 2009, Client: Alticor, Michigan
* Involved in creating a software release management solution using the
Deployment Management module of HP PPM.
* Primary client liaison; managed the entire onsite-offshore delivery
process.
* Assisted in scoping and design discussions.
Business Relationship Manager & Solution Architect (Reporting Solution for HP
PPM using Business Objects)
July 2008 * December 2008, Client: HP Software
* Key role in scoping, planning & executing critical reporting solution for
the PPM product (PPM has historically lacked the ability to produce quality
ad-hoc reports, & developing custom reporting was very developer-intensive. This
reporting solution from HP & Birlasoft aims to alleviate those pains, giving the
user base an OOTB report designer, with an exhaustive data mart of PPM elements)
* PPM solution architect on the project. Drove the initial idea conception.
* Also served as business liaison, working with HP Product Management on
product direction and marketing strategy.
* Co-managed the entire product development.
Senior Product Consultant and Sales Engineer (CPIC Accelerator)
February 2008 * November 2008, Client: Federal Agencies requiring OMB budget
submissions.
* Led the Multi-year HP initiative to create a federal budget submission and
project management tool for US federal agencies. (To receive funding for IT
investments, federal agencies must follow the Capital Planning and Investment
Control (CPIC) process mandated by the Clinger-Cohen Act of 1996. The HP CPIC
Accelerator aims to digitize the CPIC process, including the creation and
submission of OMB 300, 52, and 53 forms, & provide full audit control.)
* Validated requirements and reviewed overall product fit and future
direction.
* Interfaced with Product Management, Sales, clients and partners.
Senior Product Consultant and Project Manager (PPM Implementation at Dun &
Bradstreet)
April 2006 * December 2007, Client: Dun & Bradstreet, Parsippany, New Jersey.
* Major IT process re-engineering project, over a span of two years. Key
business needs were *
a) Replace a host of disparate home-grown applications with 1 enterprise app.
b) PPM as the ˜system of record ' for project planning & financial
management.
c) Replace the existing project methodology with IBM Rational Unified Process
(RUP).
d) IT resource & time management solution using PPM.
e) A comprehensive project reporting solution, with a full data mart & ETL
layer.
* Phase 2 of the project also involved upgrading the enterprise PPM app from
version 6.0 to 7.5.
* Project Manager for the critical product upgrade initiative.
* Involved in requirements gathering, solution scoping & multi-year solution
roadmap.
* Owned the resource, time & financial mgt process design and rollout.
* Designed the reporting solution for PPM using Business Objects &
Informatica.
Onsite Project Lead (Fiscal Reporting Solution for IT projects at Giant Eagle)
February 2006 * March 2006, Client: Giant Eagle, Pittsburgh, Pennsylvania.
* Led requirements gathering and solution scoping activities.
* Built a project status and fiscal reporting solution.
* Led the re-engineering of the governance process for proposed & active
multi-year projects.
* Designed & built the fiscal budgeting and change control processes.
* Designed the reporting solution out of Microsoft Reporting Server.
Offshore Project Lead (PMO & Change control process rollout at Direct
Alliances)
January 2006 * February 2006, Client: Direct Alliances, Phoenix, Arizona.
* Scoped out various portfolio, PMO & demand process improvements.
* Designed the new change mgt & software release process.
Offshore Project Lead (Interfacing 3rd party HR & PMO apps with Mercury ITG app
at Dow Jones)
November 2005 * December 2005, Client: Dow Jones, Princeton, New Jersey.
* Involved in digitizing IT demand and change control processes.
* Designed & built custom interfaces to sync ITG with the HR repository & a
home-grown PMO application.
Onsite Project Lead (Interfacing ITG and Siebel applications at WebMD)
April 2005 * August 2005, Client: WebMD, Nashville, Tennessee.
* Designed & built a demand management process for prioritizing, managing &
resolving IT tickets, including a real-time interface engine between ITG & the
Siebel Help Desk application.
* Assisted in the upgrade of ITG 5.5 instances to the 6.0 version.
Senior Consultant (Digitization of Governance Processes at Florida Dept. of
Health)
December 2004 * March 2005, Client: Dept. of Health (DOH), Tallahassee,
Florida.
* Led the End-to-end implementation of IT Governance processes based on new
federal regulations. The new solution replaced multiple homegrown applications.
* Helped re-engineer & digitize the new proposal planning and financial
planning processes.
Senior Consultant (Store Development Process at Albertsons)
September 2004 * November 2004, Client: Albertsons, Boise, Idaho.
* Led the digitization of the core store development process using Mercury
ITG.
* Built a communications bridge between ITG and Oracle Apps to sync project
financials.
* Designed & implemented the core store development workflow.
Senior Developer (Onboarding & Application Access of GE ERC)
January 2003 * August 2004, Client: GE ERC
* Digitized the resource Onboarding, Offboarding & Application Access
processes.
* Integrated these processes with other java apps, & the Enterprise Data
Warehouse.
* Coded all the process SLA business logic.
* Team leader for the entire Application Access project.
Education
* Master of Computer Applications (MCA) from BIT, Ranchi, India (8.52 CGPA ~
85.2%)
* B.Sc. (H) Statistics from Delhi University, India (64%)
Additional Certifications
* Project Management Professional (PMP) Certification.
* ITIL Certification.
Training(s) Attended
* Birlasoft Business Consultants Project Management Workshop
* Technical and functional training in HP PPM Center (Versions 4.x * 7.x)
* HP PPM Deployment Management Extension for Oracle Applications
* Service Oriented Architecture * Web Services training
* Six Sigma Green Belt process training
* Birlasoft Quality Management System (QMS) training
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