Yazmιne D. Hicks
385 18th Ave
Brick, NJ 08724
 [Send email to request phone number] 02-0572
(757) 951-9528
Yazmene.hicks@gmail.com


OBJECTIVE

To obtain a position that will offer me professional growth and advancement.

EDUCATION

University of Phoenix							Oct ’08 to Present

Currently studying courses toward Associates Degree for Business Management.

Bryant and Stratton College						Sep ’99 to Sep ‘03
									Virginia Beach, VA
Studied Administrative courses and majored in paralegal. Received 30 credits
towards Associates Degree. Was Westlaw Certified.

Bayside High School							Sep ’94 to Jun ‘98
									Virginia Beach, VA
Academic Diploma received

Virginia Beach Technical and Career Education Center			Sep ’96 to Jun ‘97
									Virginia Beach, VA
Received certificate for Paralegal studies

EXPERIENCE

NORFOLK COMMUNITY SERVICES BOARD					JAN ’08 TO MAY ‘09
MEDICAL RECORDS CLERK						NORFOLK, VA
(MEDICAL TEMPORARIES)

Compiles, verifies, types, and files medical records of health care facility.
Prepares folders and maintains records of newly admitted patients. Reviews
medical records for completeness, assembles records into standard order, and
files records in designated areas according to applicable alphabetic and numeric
filing system. Locates, signs out, and delivers medical records requested by
other departments. Compiles statistical data, such as admissions, discharges and
types of treatment given. Operates computer to enter and retrieve data and type
correspondence.





NEW HIRE INDOCTRINATION SUPERVISOR					JAN ’04 TO MAY ‘07
MILITARY SEALIFT FLEET SUPPORT COMMAND				VIRGINIA BEACH, VA

Process on and off ship actions into DCPDS. Supervisor of small group of
employees. Responsible for hiring new mariners into DCPDS every other Tuesday.
Prepared new Official Personnel Folders with necessary paperwork for new mariners
to fill out. Computed Service Calculation Dates for any prior military or
civilian employees. Coded applications for mariners to be built into DCPDS and
found positions for mariners to be assigned to. Entered FEGLI changes, TSP
Elections and FEHB Elections into DCPDS. Put Official Personnel Folders together
after each mariner is hired. Entered mariners into Accutrax system once the New
Hire process is over. Gave presentations to mariners explaining their SF-50
Personnel Action Excepted Appointment and benefits.

ADMINISTRATIVE SUPPORT CLERK						JUN ’03 TO SEP ‘03
MILITARY SEALIFT FLEET SUPPORT COMMAND				VIRGINIA BEACH, VA

Screened and purged active and inactive Official Personnel Folders as required
by the guidelines established by the Office of Personnel Management. Pulled and
filed Official Personnel Folders to be coded for on and off ship actions in turn
to be processed into DCPDS.

MEDICAL RECORDS TECHNICIAN						JUN ’02 TO JUN ‘03
SENTARA VIRGINIA BEACH GENERAL HOSPITAL				VIRGINIA BEACH, VA

Responsible for data input to search patient demographics to chart clinical
notes on medical records. Retrieved transcribed reports from database, printed
and charted on medical record.

CUSTOMER SERVICE REPRESENTATIVE					AUG ’00 TO NOV ‘00
EASTERN RESEARCH							VIRGINIA BEACH, VA

Call prospective customers to survey for telecommunications and electric service
providers and other different honorariums. Recorded names, addresses and
reactions of prospects solicited.

CUSTOMER SERVICE REPRESENTATIVE					FEB ’99 TO SEP ‘99
AEGIS									VIRGINIA BEACH, VA

Call prospective customers to explain type of service or product offered. Quoted
prices and tried to persuade customers to purchase product. Secured and placed
orders for filing and arranged delivery date. Recorded names, addresses and
reactions of prospects solicited.

TELEMARKETER								OCT ’98 TO FEB ‘99
HARRIS SELECT COMMUNICATIONS						NORFOLK, VA

Call prospective customers to explain type of service or product offered. Quoted
prices and tried to persuade customers to purchase the Pitney Bowes postage
meter. Secured and placed orders for filing and arranged delivery date. Recorded
names, addresses and reactions of prospects solicited.



OFFICE ASSISTANT/ BATCHER						JUNE ’98 TO SEP ‘98
NATIONAL HEALTHCARE MANAGEMENT					NORFOLK, VA

Furnished office personnel with office/ clerical supplies. Distributed incoming
mail. Collected, sorted and stamped outgoing mail. Collected and distributed
medical reports from one department to another. Marked, tabulated and filed
reports and records. Operated envelope metered machine, shredder, photocopier,
typewriter and computer.

INDEXING CLERK								JAN ’97 TO JUN ‘98
OGDEN/ VIRGINIA MICROGRAPHICS						VIRGINIA BEACH, VA

Arranged alphabetical list of index items according to page or chapter
indicating location of item in text. Classified items and inserts cross
referenced in index to refer reader to related subjects appearing in medical
record. Prepped medical record to be microfilmed.

VOLUNTEER/ [OFFICE ASSISTANT						JAN ’95 TO JAN ‘97
SENTARA NORFOLK GENERAL HOSPITAL					NORFOLK, VA

Prepared correspondence and other documents. Copied information from one record
to another. Proofread records and forms. Sorted and filed records. Stuffed and
addressed envelopes and packages. Answered telephones and conveyed messages.
Stamped, sorted and distributed mail. Stamped or numbered forms by hand machine.

SKILLS

Proficient with Oracle based applications
Proficient with Citrix based applications
Proficient with HRMS based applications
Proficient with Service Calculation Date program
Proficient with hospital based programs (Technicon, Softmed, Medipac)
Proficient with Microsoft Office Suite
Intermediate skills with bookkeeping; managing debits, credits, and invoices
Typing 50 wpm

REFERENCES AVAILABLE UPON REQUEST