HARDIK KHARIDIA
17 W. Grant Ave.
Roselle Park, NJ  07204 
Home  [Send email to request phone number] 98.3398 Cell  [Send email to request phone number] 91.0144 Email [Send email using form at bottom]

SUMMARY

Seeking a challenging position as a software developer that encourages growth
and leadership opportunities while utilizing solid technical, analytical and
interpersonal skills. Decisive, action-oriented and result-focused professional
with over 9 years of experience in service industry. Broad knowledge and
excellent hands-on experience in software development life cycle. Innovative,
strategic and conceptual thinker able to analyze issues, provide solutions and
initiate change utilizing outstanding leadership and management skills.

AREAS OF EXPERTISE

Software Development Life Cycle, Project Management, End User Relationship
Management, Strategic Planning & Support, Cost Reduction & Budget Control,
Integration, Testing & Training

TECHNICAL PROFICIENCIES

Platforms:  Windows, UNIX
Tools:  Delphi, C#.NET, ADO.NET, Visual Studio .NET, C, C++, PHP, HTML, SQL
Server, MySQL, Oracle, FoxPro, QuickReport, ReportSmith, BDE, Indy Components,
Protection Plus, InstallShield, MKS Source Integrity

PROFESSIONAL EXPERIENCE

GREEN PARK, Roselle Park, NJ

Consultant  (01/2009 - 05/2009)  
Designed and Developed Time Sheet and Project Management application using
C#.NET and SQL Server. The application tracked project progress, resource
allocation, total labor and material cost on each project. It also resulted in
reduced administrative overhead and improved reporting along with automated time
tracking for all employees.

Programmer/Analyst  (08/1999 – 12/2008)
Managed software development life cycle of a client server application using
Delphi and  SQL Server in a dynamic environment. Responsibilities included
requirements analysis, design, development, integration, testing, support,
enhancement, deployment, training and documentation. Established and communicated
project timelines, milestones and methods. Delivered technology solutions that
elevated productivity, customer satisfaction and profitability to record levels.

Involved in strategic planning and collaborated with developers, support group
and end-users. Successfully completed projects while maintaining cost savings and
efficiencies.
Key Achievements:
*  Designed and developed highly intuitive UI for several functionalities such
as Estimates, Deposits, Service Contracts, Routing & Scheduling, System Diagrams,
Invoices, Payments, Refunds, Statements, Aging Detail, Tax and Commission.
*  Provided formidable solution to automate service contract renewal thus
relying less on human intervention. Achieved considerable amount of time and cost
savings in processing over 4500 customers from four weeks to minutes.
*  Created Windows service to send Email Notification using Indy Components.
Informed  management of new customer requests, sales inquiries, invoice disputes
and service problems within 30 minutes. Immediate service and communication
significantly increased customer satisfaction and retention. 
*  Engineered third party software integration with business accounting software
– QuickBooks that resulted in 300% sales increase. Helped clients streamline
operations and increased productivity by providing sophisticated Scheduling,
Routing and Mapping capabilities. Utilized library of COM objects to import and
export necessary data regardless of different standards used by both systems.
*  Effectively collaborated with Website Developer to enhance website using PHP,
HTML and MySQL. Provided ability to generate specific reports on sales and
support inquires.
*  Implemented integration with third party software – Streets On A Disk, a
fully featured mapping software. Utilized API to optimize travel agenda and
developed written travel directions including distance, time and fuel usage for
over 100 service visits per day. This resulted in increased efficiency and
reduced cost, travel time. 
*  Achieved performance and productivity improvement by implementing several
stored procedures, triggers and UDFs.
*  Generated various financial reports using QuickReport to keep management
appraised of financial status all the times.
*  Provided ability to do a mail merge with Microsoft Word using OLE
Automation.
*  Utilized Protection Plus to safeguard the software distribution. Implemented
Software as a Service and traditional license fee model using ActiveX interface.
*  Created windows installer package utilizing InstallShield to ensure software
is correctly installed, configured, updated and uninstalled. Deployment Package
included Server, Client and QBFC Installers. Reduced support cost and increased
efficiency.
*  Utilized MKS Source Integrity version control system.
*  Diligently trained eight associates within application overview, testing,
product demonstration and technical support.
*  Designed user-friendly operations manual that is currently being used by
end-users. Maintained support call log detailing issues and solutions to support
future resolutions.

EDUCATION & CREDENTIALS

Master of Science (Computer Science), 1999
STEVENS INSTITUTE OF TECHNOLOGY, Hoboken, NJ

Bachelor of Science (Computer Engineering), 1996
BIRLA VISHWAKARMA MAHAVIDYALAYA, Gujarat, India

Certifications
Programming with Website Development, Oracle and FoxPro