N. DAN TARRADELLAS
 [Send email to request phone number] 65-5814

CAPITAL MARKETS OPERATIONS MANAGER AND SUPPORT ANALYST 

I am a resourceful and decisive professional equipped with more than 15 years of
progressive experience spanning applications support, software development,
capital markets trading, and consultative sales within the financial and
telecommunications sectors. My ability to create and implement world-class
business and technical solutions fosters innovation and improves operations. I am
an adaptable team player able to rapidly apply cutting-edge technology and
methods for your organization.

PROFESSIONAL SUMMARY

 7+ years of applications support and operations management in the financial,
telecommunications, and software industries.

 6+ years of capital markets equity, FX, index futures and options trading, and
trading system experience.

 9+ years of internal and external technical and financial client support,
acquisition, and retention.

 15+ years of application software development, testing, and full software life
cycle expertise. 

 FIX Protocol, SQL, Perl, Shell, Oracle, Sybase, UNIX, Windows, and network
fluency.

 FINRA Series 7, 63, and 55 securities licenses.

WORK HISTORY

CREDIT SUISSE, New York 01/2010-Present
Team Leader for Application Support; Princeton Information, Inc. Consultant

Lead technical support team for    eFX ', Global Foreign Exchange ecommerce
application on New York trading floor. Build and manage technical staff, and
provide first and second level support of mission-critical trading applications
in a demanding 24x6 global environment. Expand and maintain a complex
UNIX/Oracle/Java/SQL/FIX environment, while investigating complete FX deal life
cycle issues for spot, forwards, swaps, and other multi-leg trades.

Successfully liaise between traders, business management, development, network,
and support teams in New York, London, Raleigh, Zurich, and Singapore. Resolve
trading, software, database, or FIX connectivity issues. Perform data analysis,
make database changes, provide business requirements and UAT testing, track and
log incidents, and manage change requests for system upgrades in a multi-server
environment.

Implement aggressive FIX gateway expansion by on-boarding new FIX clients and
continually upgrading gateways. Monitor FIX gateways alerts and examine logs for
connectivity or trade issue resolution, while working with network teams to
investigate bandwidth and latency problems. Develop automation scripts and
maintain regular contact with global client support teams (Bloomberg, FXCM, Gain
Cap., Societe Gen., Nomura, FX Inside, Sun Trading, Penson, and many others).

Ensure stability of pricing feeds from Reuters, Currenex, EBS, Hotspot and
others into the principal FORE FX pricing system, as well as the new Apama-based
pricing aggregator. Manage pricing flow out of the aggregators to eFX , Auto
Hedger, and other Credit Suisse trading applications including Prime Trade, Wall
Street, and Tarsan. Coordinate rotation and perform Sunday pricing and gateway
startup checks for all systems to confirm pricing and connectivity in Zurich and
Singapore at start of day.

LYNX CAPITAL PARTNERS, LLC (ASSENT, LLC), New York 06/2008-12/2009
Equity Trader; Support Analyst

Analyze, execute, and manage complex equity, currency, index futures and options
orders employing Anvil level-2 electronic trading, SunGuard prime brokerage
system, and eSignal charting platforms. Apply quantitative analysis, statistics,
stochastic process, and financial market expertise while monitoring and analyzing
effectiveness of valuation and risk models.

Create strategic technical solutions by continually monitoring and
troubleshooting trading application status, technology, and workflow
requirements. Provide 1st and 2nd level of application and business support to
internal clients, resolution or escalation of support requests, and proactively
analyze areas of potential problems or enhancement while participating in the
change management and user acceptance testing process. 

Significantly improved trading operations by managing installation and
configuration of trading application upgrades while collaborating and providing
support to development teams and front, middle, and back offices by diagnosing
software issues, network connectivity IP address re-routing, and logging change
management requests.

Increased trading profits and improved risk management by conceiving and
implementing a custom triple-timeframe stochastic indicator algorithm coded in
JavaScript, and incorporating the strategies into a centralized trading
methodology. Continually develop scripts for system and positions monitoring,
trading indicators, and prime brokerage automation.

WAMU INVESTMENTS, INC., Hollywood, California 09/2005-06/2008
Financial Consultant

Fueled dramatic increase in assets under management, from $61M to $76M, between
2005 and 2008 through effective portfolio management, and sales and marketing of
financial products; delivered world-class service and solutions to diverse
clients, earning top producer ranking in Q3 of 2006. 

Managed brokerage application clearing of client portfolio transactions by
initiating equity or municipal bond buy and sell orders, monitoring back-office
settlement, communicating with bond and equity traders, tracking client orders,
and resolving all problem inquiries.

Cultivated and strengthened bank relationships, including directing and
supervising financial associate assistant and bank staff, and sustained strategic
communications with management to drive achievement of institution 's goals and
continuous growth of the financial services book of business. 

FORESTERS, Diamond Bar, California 02/2003-09/2005
Financial Representative

Generated and recommended investment strategies via sales of financial and
insurance products to individual and small business clients. Secured and
maintained client base; provided quality customer service and demonstrated
product and service expertise. 

INVESCO MUTUAL FUNDS GROUP, Denver, Colorado 08/1997-06/2002
Senior Systems Developer Analyst

Successfully implemented over 10 large-scale and complex financial relational
database applications as software developer, system analyst and database
architect, by coding and debugging C, SQL, stored procedures, and Visual Basic,
in a Windows, UNIX, and Oracle environment. 

Implemented full software development and project life cycle, and quality
assurance testing of new software release rollout by creating technical
specifications, functional specifications, test cases, coordinating with senior
management, user, and development teams, managing change requests, and tracking
defect resolution. 

Significantly enhanced productivity of operations and clearing groups by
producing a suite of custom management reporting systems using C, SQL, and Oracle
to ensure accurate daily NAV pricing and assist in researching settlement
problems and trade discrepancies.

TCI TELECOMMUNICATIONS, Englewood, Colorado 05/1996-06/1997
Applications Support Manager; Software Developer 

Managed applications support team and operations of mission-critical, first and
second-tier, live order request telecommunications process while supporting
internal development groups and external cable clients.

Significantly enhanced application efficiency and reduced scheduling errors by
programming process automation, channel lineup, and data mining scripts using
Perl, SQL, and Shell in a UNIX and Legacy environment.

Dramatically improved 24 x 7 coverage reliability of region-wide cable ordering
process. Analyzed and re-engineered schedule data and IVR voice request process,
created technical and functional requirements documents, and communicated
effectively with clients, management, and development teams. 

US WEST COMMUNICATIONS, Denver, Colorado 03/1994-05/1996
Systems Consultant

Drove rapid development as system consultant for automatic quote and billing
system release updates in a fast-paced environment employing AQCB, a proprietary
4th generation language, within a UNIX and Sybase platform. 

AT UNIX System Administrator

Application support, C and Shell script programming, UNIX system administration,
UNIX workstation hardware management, and night staff supervision for a critical
300+ user national support center. 

Developed critical change management and point of contact applications using C,
SQL, stored procedures, Informix, and UNIX database architecture to facilitate
corporate headquarters world-wide operations, process and asset management.

EDUCATION

Bachelor of Science, Computer Science, Rutgers University
Master of Arts, Music Theory, Rutgers University

Fluent in English and Spanish, functional French