Jennifer Millman
203 North Garden Boulevard
Edgewater Park, New Jersey 08010
(609) 424 - 7319
(410) 392 - 4171

ACCOUNTS RECEIVABLE * CUSTOMER SERVICE * COLLECTIONS

Summary of Qualifications

20 years of diversified experience including: Account Management, Accounts
Receivable and General Ledger 
Knowledgeable of SAP, MS Word, Excel, experienced in Lotus Notes and Collection
Management Systems
Proven ability to problem solve and deliver all types of effective customer
service
Reduced DSO from 59.8 to 52.5 days 2006 (MedQuist)
Surpassed targets on mortgage loan sales/received Employee of the Month on a
regular basis.

Experience

MedQuist, Mount Laurel, New Jersey
Collections Coordinator 2005 to 12/07

Managed the collections of approximately $7M in daily receivables for medical
transcription service and equipment provided to major hospitals, medical
facilities and universities in California, Washington, Oregon, Alaska and Hawaii.

Business to business collections
Performed account collection and reconciliation. 
Expert in troubleshooting post delivery/service inquiries and problems
effectively minimizing the affect on the customer and accounts receivable.
Initiated account holds for non-payment and recommended accounts to be placed
with outside agencies as necessary. Negotiated payment plans.

McMaster-Carr Supply Company, Dayton, New Jersey 1990 to 2004
Accounts Receivable/Customer Service Representative

Collected funds from delinquent accounts. 
Processed invoices to ensure accurate and up-to-date accounts receivable. 
Processed receivables. 
Maintained inventory system. 
Customer service and computer work.

AVCO Financial Services, Inc., New Brunswick, New Jersey 1979 to 1990
Mortgage Loan Processor * Collections

Entered loan applications. 
Maintained and updated records and files for processing mortgage loan
applications. 
Verified employment. Ordered credit and appraisal reports

Educational Background

St. Mary’s High School, South Amboy, NJ High School Diploma

Network Learning Institute