Tricia M. Jones
292 Tuckerton Road  Medford, NJ 08055 | 609.760.7110 | email:
triciamjones17@yahoo.com

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Objective
Obtain a position in which I can apply my education and work 
experience in training, sales and marketing to ignite market share success. 
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Professional Strengths:

Professional Presentation		Project Leadership
Client Development/Focus		Marketing Skills
Results Oriented			Efficient Organization/Time Management

•	Proven competence in establishing and achieving personal and business goals
•	Educated in compiling instructive materials that are interesting and
effective
•	Successful marketing professional adept at working autonomously, as well as 
contributing as a productive team member
•	Articulate, personable and professional with  polished presentation skills
•	Dedicated, self-driven, focused, and results oriented
•	Strong community connections and involvement in professional associate
capacities

Employment History:

I. IPAK - Pennsauken, NJ
    Sales Associate 					    				    May 2009 - present

CLIENT FOCUS / PRESENTATION 
•	Effectively communicate to potential clients our services and capabilities
•	Successfully act as liaison between pharmaceutical companies and their ad
agencies introducing print and packaging concepts that meet their brand goals

I. Pfizer Inc., - Trenton, NJ
    Pharmaceutical Healthcare Representative 					    May 2008 – April 2009

SELLING SKILLS & CUSTOMER VALUE DELIVERY
•	Achieved 100.4% goal for Detrol LA; 101.74% goal for Spiriva; 95.74% 
•	Ranked 16/36 regionally
•	Daily contact with customers to influence prescribing habits and drive sales
through the effective execution of Pfizer’s Selling Model and third party support
programs
•	Build and maintain positive relationships, leverage resources and provide
value added services and educate physicians. 

TERRITORY OPTIMIZATION
•	Analyze report data to understand the marketplace and physicians in the
territory
•	Prioritize and adapt call cycle schedules based on business opportunities
•	Track relationships by analyzing effectiveness of previous calls
•	Set goals and write business plans in order to meet or surpass sales quotas or
increase market share
•	Continuously develop product and marketplace expertise by analyzing client
trends and prescribing habits

 
II. CB Richard Ellis – Philadelphia, PA
     Marketing Specialist (varying roles of increased responsibility)				2000 –
May 2008

COMMUNICATION: TRAINING/TECHNOLOGY
•	Design and deliver series of training sessions for offices company-wide,
providing consultation and educating employees on effective marketing strategies
for their local business
•	Author professional correspondence to customers and vendors
•	Conduct small-group sessions on advanced marketing strategies using company
approved applications (CMS, CampaignLogic)
•	Communicate technical concepts to new employees using layman’s terms to
facilitate understanding
•	Rapidly learn and mastered various computer programs

CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING
•	Develop and implement strategic corporate web marketing training plan for all
CB offices across United States
o	Create/Write/Design printable training manuals, recorded training sessions and
live classes
•	Oversee Web Marketing initiatives for Partner offices and provide impeccable
customer service
o	Earned reputation as being “dependable, resourceful and responsive”;
Especially when facing critical project deadlines
•	Introduced new presentation technique to sales professionals in Philadelphia
Region
o	100% positive feedback from field
o	85% of sales force implemented presentation style in future meetings 
•	Won over a highly skeptical business line to utilize a company-approved email
marketing software over their existing programs
o	Ability to point out the key strengths
o	Informational presentations resulted in additional sessions needed due to
interest level
o	Reduced time spent on producing an effective email campaign by 50%
o	95% of business line has transferred over to new system
•	Mentor new employees with no prior marketing experience to implement a
successful marketing plan

Education:

Masters Degree in Instructional Technology and Design				May 2004
Philadelphia University

Bachelor of Business Administration - Concentration in Marketing		May 2000
King’s College

Professional/Academic Achievements:

Awarded $700 in Pfizer ACE points							2008
Nominated for CB Richard Ellis Ambassador Award					2006
Awarded CB Richard Ellis – Web Publisher Award					2005
Awarded King’s College - Mass Communications Department - Leadership Award	2000

Personal Achievements:
		
Completed Philadelphia Marathon 							2007 
Completed Disney Marathon								2004
Broad Street Run (10 Mile Race)							2000-2009